All reviews for Total Appliance Solutions Inc.

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Noran was great! He replaced our refrigerator compressor quickly and knew exactly what he was doing. Super professional, easy to talk to, and everything is working perfectly now. Highly recommend!

Total appliance quickly responded to our issue within 2 days. Arthur, the technician, was quick and did a thorough test. Our issue was the ring was not secure and popped out during the cycle releasing the water. Arthur said this was a common issue and to keep an eye out for it. He was very polite and knowledgeable. It was a good experience

Timur did an outstanding job! He was knowledgeable, friendly and fixed the dishwasher efficiently and quickly. Very impressed with the company’s communication about arrival date and times. Also received texts and phone calls about arrival time.

Hi, I just wanted to share my experience w/Total Appliance, but more specifically w/Naran. He arrived on-time and kept me updated. He was extremely polite and asked for anything he needed, down to even the a paper towel. He was professional and explained what issue I had and why. He returned today to complete the job and nothing had changed. He was prompt, polite and did a good job. I would definitely recommend this company and feel free to ask for Naran, he was very skillful. Thanks!

Technician Eugenii was very efficient in replacing LG refrigerator's compressor. He came prepared with the right components . This allowed me to have a running refrigerator within hours after the visit. I am very satisfied with the service call.

Aziz is a true professional in that he came on Monday 2/2/2026 analyzed the problem, made all kinds of check of the refrigerator rear symptoms and concluded that a certain part needed to be replaced. He informed me that the part would be ordered & when it arrives he will return and address the issue. And just as he said on 2/6/26 he returned, tested the part & it worked. Finally, it all worked & water was running. Thanks a lot to your employee Mr Aziz. A job well done & that made me very happy.

Very happy with my dryer repair! LG connected me with Total Appliance Solutions, who sent Russ a few days later to look at the dryer. In just a few minutes he determined what part was needed and was back a few days later to complete the repair. I could not have asked for a better experience. Thank you Russ and the Total Appliance Solutions team!

This was a warranty service call for my Maytag washing machine. It was a late day appointment but the technician, Pavel arrived with his tool bag in hand ready to go. After a quick explanation of the problem, Pavel got right to work. He took the front panel off and quickly found the culprit of my issue. A small plastic bag clogging the filter. He quickly put the machine back together and ran a maintenance cycle to assure proper operation. Total time on site was about 30 minutes. I'd highly recommend this company for service and if you can get him, ask for Pavel! 🙂

I had a problem with the ice maker on a brand new fridge.

Arthur came by to diagnose the problem. He had the equipment ready to quickly defrost the blockage and fix what was probably a factory installation issue.

I highly appreciate his expertise and kindly explaining the mechanism of the issue and what he was doing to fix it. The work was done with great care and I learned a bit more about how refrigerators work!

Nico was great at investigating our washing machine and the leak it was having. He was very thorough and double-checked even the most minor points that could potentially have caused the issue. He was able to fix our problem and recommend better ways to use the washer in the future. I am very happy he was my technician!

Artur deserves 5 stars. He did a marvelous job and was very pleasant. I recommend him highly. However, our experience in communicating with the New York office of Total Appliance was very difficult. The New York office provided confusing and inconsistent messages by phone and text and was difficult to reach. Communicating with LG and between LG and Total Appliance was also confusing. We ultimately went more than 1 week without getting the refrigerator repaired. Thankfully, Artur came to the rescue and made himself available at 8 am this morning and fixed the refrigerator. He was great.

Vasyl was very professional and arrived on time. He explained everything clearly so that I understand what was going on with my refrigerator. I definitely would recommend hus services.

Russ is my hero! He is so professional, kind, and awesome. My refrigerator broke right before a blizzard and he came back right after it stopped with all the new parts and saved me! I cannot say enough good things about him. Thank you!

Arthur did a great job with my fridge repair. He worked quickly and efficiently. I also appreciate his taking the time to answer my questions about what went wrong with the fridge. Even though the issue was a little technical, Arthur tried to answer all my questions in layman's terms.

I had an excellent experience with the LG refrigerator repair service! The technician, Russ, was professional, prompt, and highly knowledgeable. He quickly diagnosed the issue and explained the repair process in a clear and easy-to-understand way. I couldn’t be happier with the service.

Total Appliance Solutions was the third appliance repair company to be sent by the warranty company to repair our new Frigidaire oven. The prior companies could not identity the problem. Nazir from Total Appliance Solutions took the time to investigate and quickly found the issue. He ordered the new part and came out as soon as the part came in to resolve the issue. Nazir was courteous, professional, and competent. We appreciate his service, and will definitely call Total Appliance Solutions for any other future needs. Would highly recommend this company!

Nikita provided fast, efficient service. He was proactive in reaching out to let us know our replacement parts had arrived and offered to come in at the end of his day just so we could have our refrigerator back and functioning a day early. He was kind and respectful. Highly recommended!

Nazir is Great ! Was considerate about My disabilities. Was patient, through, took time to explain in detail the dryer problem, showed My Daughter, the Homeowner, what needs to be done, went through the parts needed, gave the time frame it takes to arrive, the cost, assured Us He would be the one coming back to do the actual repair. We know He is honest, considerate, has excellent work ethics, quick yet through, patient explaining, Loves His Job, Absolutely takes Pride In It!!! We recommend Nazir to Anyone who needs repair work done in Excellence

Vlad showed up on time and was very professional and courteous. He was very clean as well, making sure that any mess was taken care of. It was a warranty repair, and he was able to diagnose and resolve the issue quickly.

Vasyl came for a diagnostic and it was quick and he explained everything. But the repair is not done so will be updating based on that. But so far we are happy with the communication and promptness of service.

I had a great experience with Total Appliance Solutions for my LG refrigerator warranty repairs. Russ was fantastic. He arrived on time, was very friendly and professional, and completed the repair quickly. It's a relief to have the fridge working perfectly again. Highly recommend their service!