All reviews for Ductserv
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Amazing experience. Would use again
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These guys are honest,professional and good new York workers to be proud of. Call them and see for yourself
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I would highly reccomend them. Very professional and they saved me from buying a new dryer!
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Did a tough job, due to tight space, well. Courteous, prompt, professional. Highly recommend.
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Great service. Prompt and professional. Went above and beyond. Will use them again and recommend to others.
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They honestly inspected and cleaned my chimney. They saved me thousands by saying it was OK. Efficient intelligent. Great.
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Eric arrived on time and was very professional with his job !
I will definitely use him again !
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The crew who came were truly excellent. Neat & clean & really knew what they were doing. Eric & Allen were also cheerful & friendly.
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Eric did a great job! Cleaned everything that needed to be cleaned and provided advice on how to install air filters to help with air quality.
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Only positive things to say about this company and their service. From making the appointment with the owner to the service call with Alan, they are by far the best vendor I've tried for the service! 5 Stars.
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Called on a Monday morning and they were able to schedule me for that same afternoon. The guys that came were very friendly, courteous, and were able to answer all my questions. I would definitely recommend and will most definitely use them again. Very reasonable pricing.
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They were responsive to my calls, showed up on time, were very respectful for the cleanliness of my apartment and did the work quickly and efficiently. They pointed out a couple of things I should have done, but did not try to upsell on additional products or services. Would definitely use again.
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Ernie was very polite. He explained everything that he was doing as he did it. No mess no fuss. Xavier set up appointment within 48 hours of my placing the call. I will definitely use Ductserve on an annual basis from here on forward. Very reasonably priced.
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This company Is one of the best that I’ve dealt with in I can’t remember how long. Both Constantine and Nikita, the technicians, worked diligently, efficiently and with care and concern for the entire four hours of the service. They did an outstanding job and cleaned up after themselves better than expected. Xavier, the owner, delivered as promised...on time and on a Sunday no less. Thank you gentlemen, you are terrific.
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I was informed that my dryer vent was not up to code so I was put in touch with ductserv from Angie's list. To make a long story short Alan and his team were fantastic. They called advising me they were purchasing the parts needed to do the job and would be there the time specified. They were on time had all the materials needed to do the job. They were respectful of your property, polite explained the job and did a thorough cleanup upon completion of the job. I would definitely recommend them and I would not hesitate to use them again.
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Team showed up and was missing an essential part to get the job done so nothing was done that day. Am still waiting for a return call for a reschedule or an apology for the inconvenience.. if this is how they treat new customers I can only imagine what they’re service would be..
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They "cleaned" my dryer ducts, but actually just forced their poles so hard that it knocked the duct out, leaving it open and venting into the ceiling. Their guys lie about lint coming out, rush you, and charge you $150 each vent stack. Wouldn't recommend.
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Xavier was responsive via email an phone with quote.
Workers arrived late, viewed my home, stated they did not have equipment to do job.
Advised me that Xavier would call me to reschedule.
No further contact from company.
No work done. -
STAY AWAY FROM THIS COMPANY!
XAVIER is not to be trusted. Just READ THE TEXT. Because I did not agree to his ultimatum with him bullying me to remove my review he is completly denying any fault in my claim with HomeAdvisor and refusing to give me the money for the damages caused by his workers after assuring me for weeks that he would take care of it. Please keep in mind that his workers were paid for thier services even though they did not tell me that there would be a charge to examine my vent.