All reviews for SUNNY HVAC

Sunny's team, particularly Jimmy, exceeded my expectations in every way. With numerous HVAC companies operating in NYC, it's surprising that they stood out so significantly. What set them apart was their willingness to take the time to thoroughly explain each step of the process. The installation itself was top-notch and included no shortcuts. Post-installation, I received comprehensive guidance on the new equipment and app, with a focus on ensuring my complete satisfaction. This level of attention to detail is rare in this industry. Overall, I highly recommend Sunny without hesitation.

Excellent work.

"Good job."

We're thrilled with our new setup. Installation was a breeze and the whole experience was hassle-free. The customer support that followed was fantastic, with some thoughtful adjustments made to perfect everything. Great job from start to finish!

I had a great experience with this company. They presented me with various brands at different price points and provided guidance on local and income-based tax and utility incentives that applied to my situation.

They're fantastic, dealt with a problem from my existing unit despite the freezing temps. No complaints, would definitely suggest them.

They exceeded expectations with professional and clean service for my HVAC installation. The staff impressed me with their expertise and attention to detail.

I'm thoroughly impressed with Sunny HVACs, particularly my interaction with Jimmy. He efficiently replaced my old furnace and A/C units with new ones in every room, complete with remote controls. The result is a significant energy savings no matter the season, which I find absolutely fantastic. Walking into my home now, I appreciate the precise temperature control in each space. Jimmy's work exceeded my expectations, and I'll be recommending Sunny HVACs to everyone I know without hesitation.

Had heat pumps installed throughout the property. Units look good and work well. They're reliable and efficient - would highly recommend and use them again for future HVAC needs.

I had a genuinely positive experience with this company. Dealing with HVAC services in NYC can be frustrating, but this outfit got it right from the start to finish. They arrived on schedule, understood what they were doing, and didn't waste time. The technician worked efficiently in tight spaces, explained everything clearly, and left the area spotless. If you're looking for reliable, hassle-free HVAC work in NYC, I'd suggest giving them a try.

I had HVAC installed by a team led by Jimmy and was thoroughly impressed. Their service was spot on - they showed up promptly, were transparent about their work, and left the place tidy. The new units have been doing their job perfectly. I'd definitely hire them again.

Here is the rewritten review:

I'm sharing this warning to help others make an informed decision about working with your company.

My experience was directly affected by a miscommunication that left me feeling taken advantage of. When I tried to move forward and settle the remaining balance, you made it clear that you weren't interested in resolving the issue, but instead implied that I was somehow at fault.

The lack of transparency and professionalism during this time was concerning. You gave me the runaround and even had the audacity to call me and ask how I was doing without heat, which came across as condescending and uncaring.

I should have been told from the start that your company wouldn't be willing to work with me due to loyalty to the contractor. Instead, you made repeated promises of responsiveness, but failed to deliver on those assurances.

For context, I ended up parting ways with my original contractor because they had consistently failed to deliver on their promises. The reason for this decision wasn't related to nonpayment; rather, it was due to performance issues. I had paid my contractor in full for the HVAC services, and yet you still made it difficult for me to get the heat I needed.

My experience highlights the importance of clear communication, professionalism, and accountability - especially when dealing with mid-project or post-payment situations. If these standards aren't met, it's best to exercise caution when considering working with your company.