All reviews for Nor-West Services Corporation

Excellent job from start to finish, can't ask for more.

One of the few companies I've dealt with that's consistently easy and hassle-free.

Maspeth's best A/C service provider - consistently dependable, courteous, and professional. I'd wholeheartedly recommend them to anyone seeking AC solutions or maintenance.

I'm very happy with this service provider. Received a new unit 3 weeks after ordering and it was installed on schedule by a courteous and competent technician.

I booked a visit with NorWest and they arrived promptly. The technician diagnosed the issue swiftly and made the repair on the spot. I'm extremely satisfied with their speedy response and fix.

Norwest excelled in service - their owner personally reached out to confirm my satisfaction and express gratitude for my business. Their commitment to customer happiness is impressive, and I'd definitely consider using them again.

The service was top-notch, with regular updates kept me in the loop. When an issue arose with the PTAC unit, the response was just as swift. Overall, I felt well looked after throughout the process - highly recommended.

Highly professional service, always on schedule, exceptional quality, and fair pricing make NorWest a standout choice - I highly endorse their services to everyone.

I'd give the highest rating if allowed. Maureen's team was exceptionally professional, friendly, and efficient. They delivered exactly as promised without any issues - a testament to their excellent service. I highly recommend them.

Maureen was fantastic to deal with - extremely responsive and knowledgeable about the equipment. She walked me through potential issues and solutions, making it a really smooth process. Highly recommend their service.

I've got a gas-fired PTAC in NYC, which was always on the fritz - super noisy to boot. NorWest replaced it with an Islandaire unit that fits like a glove. Installation was speedy too. These pros did a top-notch job and I'm now way more satisfied with my new gear.

When a manufacturer lets you down, Norwest steps up. I bought an aircon in June 2017, which they fixed when it was leaking coolant - excellent work. They also extended the warranty by another year. It's clear they know what keeps customers happy. Thanks to Maureen and Manny for their great service.

I had a great experience with this company. From start to finish, Maureen and her team delivered top-notch service. They offer high-quality products that have impressed every customer in our building who made a purchase.

Had a great experience from start to finish with this company. They found me a hard-to-find unit at a good price. The staff were very friendly and helpful throughout the process. On installation day, they arrived on time and worked quickly and professionally. I'm extremely satisfied - couldn't ask for more.

We finally left this review since February/March last year when our new Islandaire PTAC was installed. We wanted to wait and see how it would hold up in the sweltering heat of summer. It's been performing exceptionally well, surprising us with its quiet operation during chilly winter nights in 2019. In contrast, our old Suburban units from our condo developer were notoriously loud.

Maureen has been a pleasure to deal with over the phone, always available and accommodating when we needed her assistance. Even when our schedules didn't align, she ensured that technicians arrived promptly and installed the unit safely on time. We know these PTACs come with a hefty price tag due to their dual-fuel setup, but considering our old units lasted around 10 years, we're hoping for similar longevity.

Maureen deserves thanks for her politeness, promptness, and courtesy - same goes for the technicians who installed our unit. If we need further HVAC work in the future, we'll definitely be back to this company. Have a great summer!

I hired Norwest about a year ago when they took over maintenance contracts for my building's PTAC units. In that time, I've had three units serviced in my apartment, including two replacements of the original 10-year-old models installed at the building's construction. Maureen handled all scheduling queries efficiently, responding promptly via email even on weekends and holidays. Recently, she facilitated the delivery of two brand new units within just two days, which was impressive considering it was a heatwave. I'm confident in Norwest's abilities and will likely continue to rely on them for future PTAC repairs and maintenance needs.

I'm extremely satisfied with this company. Maureen is a pleasure to work with, always reliable and gets the job done. A huge shout-out to Junior and Henry, who recently cleaned my PTAC units to perfection. As a meticulous customer, I can be quite demanding, but these two exceeded my expectations. Every unit was spotless, not a single speck of dust in sight. They also took the time to walk me through each unit upon completion, ensuring I was happy with the work. Their professionalism and attention to detail earned them a well-deserved $50 tip. Great experience, looking forward to future interactions!

I had an excellent experience with NorWest, thanks to their well-run office staff who were both professional and approachable. The technicians were knowledgeable and adept at their work, leaving my unit spotless without any mess left behind. They also gave me the expected thirty-minute heads-up as requested. Overall, I'm extremely satisfied and highly recommend NorWest to anyone.

I'm glad I chose Norwest for my home services needs. They arrived on schedule, presented themselves professionally, and got the job done swiftly. When I had some questions later, they replied quickly. The WiFi-powered PTAC units have been working great - overall, a solid experience.

I was thoroughly impressed with the service from this company. The technicians were knowledgeable and got the job done quickly, leaving the site tidy afterwards. The office staff was also very efficient and understood exactly what I needed right away. Their professionalism and attention to detail made for a seamless experience. I would highly recommend them for any air conditioning or heating needs.

This company has been around for over 20 years, a testament to their dedication. Their staff is top-notch, prioritizing customer needs above all else. They're accommodating and go out of their way to make things easy for clients. The service team delivers consistently high-quality work, maintaining a clean, professional presence throughout the process. I wholeheartedly endorse them for PTAC installation and maintenance services. Two thumbs up - they're undoubtedly one of the best in town.