All reviews for Advance AC & TV

Write a review
    5

    Josephine and John were extremely accommodating, scheduling my appointment on the same week I needed it. Their courtesy is greatly appreciated.

    5

    John embodies the city's spirit - responsive, courteous, and honest when fixing my Friedrich AC during its most unbearable week.

    5

    I highly recommend John's services - he's consistently provided top-notch, trustworthy work with a personal touch.

    5

    John did a great job fixing our appliance. The technician arrived promptly the following day after movers accidentally damaged it.

    5

    John exceeded my expectations - his in-depth guidance and thorough expertise made a huge difference. Even remotely, he took time to address my concerns, providing top-notch service that truly surpassed ordinary standards.

    5

    Here is a rewritten version of the review:

    John Plaut connected our Friedrich window AC to our Wi-Fi system. What he did was quite complicated, and I'm not surprised they referred him to us in the first place.

    To be honest, connecting these units can be a nightmare. Not everyone takes on this task, but if you need help with something more complex, these guys are worth considering.

    5

    I had a fantastic experience with this company. They're highly knowledgeable about their products, extremely courteous and efficient, and got the job done promptly. I'll definitely choose them over other options in the future - they truly exceeded my expectations.

    5

    The technician was exceptional and attentive. Work was completed flawlessly and on schedule. Highly recommended - they exceeded my expectations and I'd definitely call them again.

    5

    The customer's AC issue was causing water damage, but the service team responded quickly and scheduled a visit. The technician arrived, diagnosed the problem, and provided a thorough explanation of the repairs. They seem reliable, and I'm hopeful they'll keep my system running smoothly now.

    5

    Great service from this company. Quick response time - they showed up within the hour - and fixed my heating issue after a week of waiting with no luck. The technician was courteous, tidy, and took COVID precautions seriously. A huge thank you for getting me back on track when I needed it most.

    5

    I've had to deal with some technical issues, but John's expertise has been a lifesaver - without him, I'd have lost my cool. His professionalism and willingness to go above and beyond have saved me from a stressful situation.

    5

    If you're looking for a trustworthy firm with top-notch customer support, give Advanced a try. For me, John stands out from other tech experts - he's knowledgeable about fixing my Friedrich AC unit and explains what's going on in a clear way.

    5

    John responded quickly to our call about the failing Friedrich AC, which kept freezing on us. His prompt and professional service resolved the issue right away. We appreciated his expertise and found it a pleasure working with him.

    5

    John fixed my broken Friedrich AC by stopping the water leak inside. He arrived quickly after I called and communicated clearly. He was polite and provided good service at a reasonable price.

    5

    The company's technicians were genuinely kind and transparent. They didn't just offer to fix the issue, but took the time to understand what was wrong and provided guidance on how to resolve it myself over the phone. Their professionalism impressed me, especially considering no additional charge was required for their assistance. I wanted to share my positive experience with others, so here's a heads up: they're genuinely helpful and honest.

    5

    I recently got the benefit of Mr. John Plaut's help in setting up my WiFi for my new Friedrich air conditioner, which greatly simplified the process. The fact that he provided my WiFi login credentials and quickly connected my laptop and cell phone made a huge difference.

    As someone who isn't familiar with installing WiFi devices, I found the manual to be unclear and lacking in useful illustrations - it seemed like the writer didn't consider the needs of users like me who might need more guidance. Having access to tech support from a friendly guy like John was a big plus, and it made me feel confident that my air conditioner would work properly.

    What really stood out, though, was how well-suited Mr. Plaut's company is to providing this type of service. The whole experience left me feeling like the air conditioner had value and was worth using. It's also worth noting that I tried contacting Friedrich's help desk, but the phone queues were a nightmare - it's clear they need to improve their customer support.

    5

    I'm extremely satisfied after waiting over a month with Frigidaire warranty service. The technician from Advance AC finally arrived and fixed my 25k BTU aircon, which now operates flawlessly. No hassle, just a prompt and affordable solution to a frustrating issue.

    5

    John saved the day with his expertise on two new Friedrich air conditioners. I was stumped by a programming issue that had me scratching my head, and he jumped right in to figure it out. He replaced the necessary hardware and solved the problem quickly, taking what could have been a hassle into a breeze. It's not every technician who puts in so much effort to get you back up and running – John is definitely one of them.

    5

    When you called Advanced A/C with an air conditioning problem, John gave it to you straight - even if it meant losing a potential sale. He told you that fixing the issue would cost more than the car was worth, and instead offered to replace it. No profit for him, but a new AC unit for you. That's the kind of honesty in business that'll keep customers coming back forever. John's excellent reputation didn't lie - he quickly responded to your text and had a productive conversation about your options. He suggested replacing the AC instead of repairing it. It's refreshing to see someone looking out for their customer like that. If you need A/C work, I'd recommend giving them a shot.

    5

    This guy showed up super fast on a scorching day when my kids' aircon units were busted. He fixed 'em on the spot so they could finally get some shut-eye. A huge relief. Plus, he checked out an AC unit at my in-laws' place and spotted a leak that needed fixing - got it done pronto too.

    5

    Irene S had a great experience with John, who demonstrated exceptional expertise in setting up his home network. Unlike her previous technician, John possessed in-depth knowledge that made all the difference. His willingness to help and provide guidance was impressive. He also offered ongoing support, which impressed Irene, making him stand out from others.