All reviews for Chaim Cohen Plumber

I deal with professionals all the time for both business and my home. I rarely give reviews, but my experience with Chaim Cohen could not have been better. They are responsive, fair in pricing, and their work was excellent. They also left the workspace immaculate. I had them do a project for one of my businesses, and they not only handled the work flawlessly, they actually saved us money by simplifying the job and lowered the cost by over 30%. Not sure why others have had issues. Maybe there was a clash of personalities?

I moved into a house last year and had a very serious gas leak issue that the prior owner did not disclose. I literally could not have gotten through the experience without Chaim. They had to retrace the house not knowing how the pipes ran which way or that. He did the work with as little demo as possible and he and his men were amazing and fixed all areas. I have come to rely on him and he's always very responsive and does very good work.

Horrible customer service!!

Treats his employees like dirt and he's unscrupulous he's also a putz! He's also a putz!

Pretty brutal customer service, didn't even end up working with them, but the horrible website mixed with the rude secretary made me quickly reevaluate my choices.

Never hire them. They are irresponsible, rude and everything else. They came to change my thermostat and two weeks later both heating and cooling system started at the same time. I called them with the issue and never came or took responsibility over a bad job. I had to call another technician and told me theat they did a horrible installation, they messed up the wires both wires, heating and cooling were touching.

Honestly, I wouldn’t even give them a one star but I didn’t have a choice according to my choices! I spent almost $20,000 in a whole new system and it’s terrible it’s 22° outside and my heat fell down to 49° and they told me they’re doing me a favor if they come over And help… I’m sick and my mother is 86 years old. I end up disassembling my brand new furnace and igniting the burners myself because they would not respond and they told me I’d be $500 if they come over. I can’t afford it… Anyway I didn’t blow myself up! Thank God, but don’t ever hire these people you, you will regret that! Spend a little more and someone who knows what they’re doing. Not only that somebody that will actually respond and help! This is pathetic.

1/14/2025 - Just spoke 5-min ago to them to get an estimate and the man assume is the owner was short, rude and didn't give a shit if I hired him. "I can come by but it will cost you $250" just to see if a Rheem Heat Pump hot water heater will work in my house. In my opinion the initial contact says volumes about working with a contractor and 90% aren't worth a shit. They over charge because they think they are worth it unless there is a problem and then they want more money. All to frequent occurrence unfortunately.

Chaim Cohen is the rudest, most unnecessarily confrontational service person I have ever dealt with. He aggressively accused me of lying about damage to my brand new bathroom floor his worker caused while installing a toilet and faucet. The worker came over and easily fixed the damage...so what should have been a quick, pleasant problem resolution became a couple of completely unnecessary, hostile arguments before and after the fix, and he wouldn't stop. Then he calls back again, badgering me for immediate payment, saying "why not right now? how are you busy?" (Of course I paid him when I had a free moment.) Everything works fine, but there are a lot of plumbers around, and the stress of dealing with him isn't worth it.