All reviews for Clarkstown Heating & Air Conditioning

Sal, one of their techs, recently serviced my heating system. He was knowledgeable and explained each step. The issue with my baseboard heating system was resolved by adjusting the temperature setting for the circulating water. This change brought significant comfort to our home. I'm thoroughly satisfied with the service and professionalism displayed by this company.

The repair team from Clarkstown arrived promptly at 30 minutes after I reported the leaky hot water heater. They installed a new unit quickly, restoring hot water to my home within a short time frame of noticing the issue. The technician was knowledgeable, friendly, and accommodating, even with my kids and pets present - a rare quality in service providers. Their efficiency and professionalism earn them a high recommendation from me.

Ricky inspected and fixed our punctured HVAC line promptly and professionally. As new homeowners, he took the time to explain our system's workings, which was greatly appreciated. His friendly demeanor made a difficult situation more manageable. We highly recommend him and the service provided by his team.

They replaced our old AC unit after 20 years. From start to finish, everything went smoothly. The estimator showed up on time as scheduled and explained the options clearly. A supervisor then inspected the attic and yard to ensure there were no issues for the installers. He was accommodating and allowed us to access the compressor location without any problems. We had a short vacation planned, so we postponed the installation until after our return. When we called to schedule an appointment, it was done promptly. The two installers arrived on time and were great. The work progressed quickly, efficiently, and neatly. They started at 8 am and finished before 5 pm. Overall, it was a fantastic experience that exceeded expectations. I highly recommend them without any hesitation.

The technicians replaced the old AC unit with a new, affordable, and efficient system. They arrived on time as scheduled and worked despite rain both days, leaving the house spotless. The staff communicated clearly and addressed all our questions. Their professionalism and work ethic are impressive. We're pleased with the company's commitment to quality and its employees' exceptional service.

We had three ductless splits installed. The estimator took the time to explain everything upfront, which put our minds at ease. Scheduling was quick, and we had a walk-through soon after. This helped iron out all the details - placement, line routing, etc. - with minimal fuss. A tricky unit required some creative problem-solving due to its tight crawl space under an addition, but they managed it without issue. The team arrived on time, worked efficiently, and remained professional throughout. They also left the area tidy. Overall, we were extremely satisfied with the service provided.

Clayton and Dan recently installed our new air conditioning system. They arrived promptly and were friendly and professional throughout the process. The technician explained everything clearly, so I had no problem understanding what was happening or how to use my new system once it was up and running. The team left each day spotless, and Dan even went out of his way to help me with a package that arrived while he was there. Overall, I'm extremely satisfied with the experience. Clayton and Dan are top-notch professionals who genuinely care about their customers - I would highly recommend them without hesitation.

We had a critical AC failure during a sweltering heatwave, which left us with no air conditioning for two of our machines. Clarkstown Heating and Air responded quickly, arriving within days to address the issue. They fixed one unit, but unfortunately, needed to replace another and our furnace due to its age. The installation took slightly under two weeks as promised. The technicians were courteous, knowledgeable, and assisted in syncing the units with our Google thermostats, ensuring everything worked seamlessly. Their professionalism and helpfulness earned our appreciation.

We shopped around for an HVAC replacement before settling on Clarkstown. They stood out from the competition - we didn't have to wait weeks for a quote like some other companies, and when they did provide one, it came with clear explanations and was priced reasonably. We encountered a couple of issues after the installation, but these were resolved promptly. It's clear that Clarkstown prioritizes customer satisfaction and aims to maintain good service. Despite some initial missteps, our decision to choose them has remained positive.

This company impressed me with their professionalism and expertise. They got the job done right, installing and servicing my heating and AC systems perfectly. When it came to outfitting my home addition, they provided a top-notch system that works flawlessly throughout the house. Their communication was spot-on, answering all my queries and completing the installation on schedule, which exceeded my project timeline expectations.

Rob and Jimmy did our AC repair yesterday and exceeded expectations. They arrived on schedule, were friendly and got the job done quickly without sacrificing quality. The diagnosis and fix were spot on, with no mess left behind. Their previous work on our installation was solid as well, making this follow-up a welcome surprise. A great experience to back up their reputation.

I hired Clarkstown Heating in January 2025, when I needed a replacement heat and air system during the coldest winter month. They were lifesavers when my heating system failed. However, the air conditioner installation was subpar. The technician, David, came to rectify the issue but found that it wasn't installed correctly. With no cool air coming out, he took responsibility and ensured the system worked properly with the help of his colleagues.

I appreciate David's honesty, professionalism, and commitment to fixing the problem. If you want good service, ask for him. The owners need to be aware of what happened and take steps to prevent similar issues in the future. This company deserves credit for their prompt response and competent workmanship.

I recently got a ductless AC unit installed and am thoroughly satisfied with the experience so far. The technicians - Phil, Randy, and Tom - were extremely courteous, friendly, and professional during the installation. Given that it's an older home, I was expecting complications, but they made quick work of it without leaving any mess behind. After the setup, I had some questions and called the office this morning; Bruce answered them promptly and helped me resolve everything. Overall, I'm very pleased with their service and would highly recommend them to anyone.

I had a terrible experience with their workers at one of my jobs. However, the company itself has it right - they put their best foot forward in terms of professionalism and pride. I met someone who was clearly dedicated to their craft, not just an employee doing the bare minimum. They took ownership of their work, showed expertise, and demonstrated a sense of responsibility that's hard to find. My only issue is with their business model; it feels like they prioritize profits over people, especially when it comes to pricing. Despite this, I was pleasantly surprised by the quality of service and the overall integrity of the company. It's a refreshing change from what you'd expect from some home services providers.

I've gotten multiple quotes from local companies, but none compared to Clarkstown's initial salesman Michael Levin through to install manager John and installer Clayton Taylor - they were top-notch. I was blown away by their professionalism and work quality, not to mention the best price and top-tier American-made equipment. It's unusual for me to leave a review, but I'm making an exception here: if you live in Rockland and need AC replacement, skip the hassle of getting quotes elsewhere. Clarkstown is hands-down the best option - period.

The salesperson was knowledgeable and got the job done promptly as planned.

Clayton and his team installed my new AC over two days ago. They came prepared, laying down foam carpet to protect the floors. The job was done flawlessly - it's impressive they got it right so quickly, even on a chilly day. They thoroughly tested everything before handing over control. I'm thoroughly impressed with their professionalism. Their work is top-notch and I have no hesitation in recommending them.

We chose Clarkstown Heating and Air Conditioning Company for the installation after getting a few quotes, and their price was the lowest. Michael helped us pick the right configuration and placement of the condensing units to minimize costs.

The installation was done flawlessly by Clayton and Danny. I had concerns about how the refrigerant lines would be installed, but Clayton's expertise put my mind at ease. He suggested a more efficient route that avoided damaging our home's exterior, which is a significant improvement. Installing the lines in the basement was surprisingly clean, with minimal dust or mess.

We had multiple units installed: a furnace, 1 air handler, and 2 condensing units. Clayton and Danny were meticulous about their work, taking care not to damage anything inside the house. They also cleaned up thoroughly each day, leaving no mess behind. What impressed me most was that the job was completed in just three days, as promised, with everything neatly organized.

Clayton took great care to explain how each unit worked and provided guidance on maintenance tasks like thermostat settings, humidifier usage, air handler upkeep, filter changes, and regular maintenance. His explanations were clear and concise, making it easy for me to understand the importance of proper care.

Working with Clayton and Danny was a breeze – they were always punctual and kept me informed about their daily plans. I appreciate that they took the time to explain everything in detail, which made a significant difference in my comfort level during the installation process.

Overall, we're extremely satisfied with our experience with Clarkstown Heating and Air Conditioning Company. We highly recommend Clayton and Danny for any future installations, as they did an outstanding job of keeping us warm this winter and cool next summer – and beyond.

I had a great experience with Clarkstown for installing a mini-split system in my Bergen County home. The team members were excellent communicators who turned into reliable partners throughout the process. They met all expectations, finished on schedule, and stayed within budget. I appreciated their professionalism and attention to detail.

After dodging a nightmare with a bathroom contractor, I was relieved to stumble upon an honest firm like this one. The technicians are top-notch and offer valuable advice on slashing energy bills and prolonging the lifespan of your air conditioning unit. Their professionalism is a breath of fresh air – I'm already looking forward to having them replace my AC when the time comes.

I recently had a ductless system installed by another company that turned out to be a nightmare, but fortunately, the manufacturer honored their warranty on the compressor unit. I reached out to Clarkstown for assistance, which is a local family-owned business that genuinely wants to serve its community. Despite not being one of their standard units, they agreed to install it due to their commitment to customer care. Over time, I've had some issues with the system, and each time, Clarkstown has come through, even when it's not their preferred solution. They never try to take advantage of me and consistently operate with professionalism. Thanks to Rich and the service technicians who have been supportive over the past few years.