All reviews for ClimateCare Heating & Air Conditioning
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We've had a great experience with this heating service provider for both furnace repairs and system installations. They stepped in not once, but twice - first to fix our faulty furnace and again to relocate and install a new heat source with an added vent. Both times, their team was swift, courteous, and genuinely knowledgeable about what they were doing.
Their prices were also reasonably priced, especially considering the work they did. Initially, another company claimed we had a refrigerant issue that would've been costly to repair, even suggesting a fix that might have compromised our furnace's longevity. However, when Cesar from this company arrived, he discovered no leak and was able to identify and correct the problem during the regular maintenance visit without any additional charges.
Cesar's expertise in handling furnace-related issues was clear. When it came time to relocate our heating system and add a new vent, Austin and Cesar handled everything with ease and left the area spotless. Their professionalism really shone through. Thanks to their work, we now have more space under our basement ceiling, and our furnace is running smoothly.
Overall, we're extremely satisfied with the results and feel confident in their ability to deliver quality work. If you need heating services in Plainview, NY, this company is definitely worth considering. -
We've been relying on this Plainview-based business for years to handle our oil furnace repair and maintenance. There's no shortage of companies offering similar services, but one standout technician has made a lasting impression - Austin. With two furnaces in the house, Austin's always ensured they're running smoothly while maintaining safety. We trust him to perform our annual heater checks and are willing to wait for his availability. Given four kids at home, Austin's dependable service gives us confidence that our heaters are well-maintained and secure. His reliability is a key factor in why we consistently choose this company for all our heating needs.
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ClimateCare Heating & Air Conditioning did an excellent job when my house was being built, installing my HVAC system, which I've relied on them for regular maintenance visits ever since. I'm always satisfied with their work. Recently, technician Cesar visited me to fix a leak in my crawlspace unit and did a great job. He arrived right on time, was thorough and professional, and explained what was going on with the system. Not only did he repair everything properly, but he also replaced a burned-out light bulb for us. The customer service team is friendly and responsive to any scheduling or service requests we have. I've had consistently positive experiences with ClimateCare, and I appreciate their reliable service for my heating and cooling needs.
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As a seasoned contractor in Plainview, I've consistently relied on this company for my heating needs and referrals to others. Every time I follow up with satisfied customers, they rave about their experience. The team is extremely responsive, allowing quick appointment scheduling, and always reliable. Their pricing is reasonable, whether it's a small job like replacing a thermostat or a larger installation like a new heating system. What sets them apart is their commitment to standing behind their work, making them an trustworthy choice for anyone requiring furnace repair in Plainview.
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ClimateCare Heating & Air Conditioning has exceeded my expectations with their furnace repair service. When I had a problem with my furnace, Austin arrived promptly after a quick phone call to diagnose the issue. He efficiently identified the source of the problem and explained it clearly, ensuring I understood the necessary steps and what was best for me. A short time later, the installation supervisor arrived, and within a couple of days, my new furnace was up and running smoothly.
Cesar, who handled the installation, displayed impeccable professionalism throughout the process. He double-checked that everything met my expectations before departing, leaving the workspace neat and tidy. Austin's regular visits have consistently impressed me - he's thorough, takes the time to explain each step, answers all my questions, and leaves no mess behind.
The entire experience was seamless, with a friendly and respectful demeanor from everyone I interacted with. The scheduling process is effortless, making it easy to book appointments at a convenient time. Austin stands out as an exceptional technician - he took meticulous care in servicing my furnace, educated me on maintenance, and patiently answered all my queries despite his busy schedule.
I've already recommended ClimateCare's services to several friends, who've had equally positive experiences. If I need heating repairs again, I won't hesitate to call them. They've demonstrated exceptional service, and their commitment to customer satisfaction is evident in every interaction. -
I recently had a new air conditioning and furnace system installed at my home, and I'm extremely pleased with the outcome. The installation team arrived on time, took care of all the necessary setup tasks, and ensured everything was done correctly according to code. What impressed me most was their attention to detail - they picked up on important aspects of our HVAC system that other companies wouldn't have mentioned.
Cesar was particularly helpful during the installation process, keeping us informed about his arrival time and explaining how the new system works. He also quickly diagnosed an issue with our air conditioning and replaced our furnace filter while he was there. The follow-up visit from Austin was just as excellent, with both technicians being friendly, knowledgeable, and ensuring we were comfortable with the setup.
The cooling system has been performing flawlessly, even on the hottest days in New York, keeping my home comfortable for both me and my pets. It's clear this team prioritizes delivering quality work and customer satisfaction. I would highly recommend this HVAC company to anyone in Plainview seeking reliable heating and cooling services. -
The technician from ClimateCare, Austin, showed great attention to detail and organization. He used protective gear and placed a mat at the entryway, demonstrating a thorough understanding of our HVAC system. A comprehensive inspection of vents, cleaning and checking of the AC unit, and filter assessment followed. Every step was explained clearly, leaving me confident in his work. Overall, I was extremely pleased with Austin's professionalism and efficiency.
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I had a plumbing issue that turned out to be with loose water lines, which Cesar quickly fixed by adding some fasteners. The problem seems resolved now. He was very professional and courteous throughout the process. If I ever need service again, I'll definitely reach out to ClimateCare Heating & Air Conditioning in Plainview - they did a good job.
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This company impressed me with its exceptional service. The response time was lightning-fast, and the technicians demonstrated outstanding expertise. From initial contact to the actual repair, everything went smoothly. Cesar, our assigned technician, was particularly impressive. I'm thoroughly satisfied and will only use them for my HVAC needs from now on. They've won me over; I'm booking them for all my other properties in Plainview as well.
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I was stranded with a busted AC during one of the worst winter storms ever, but Austin and Cesar arrived promptly and got it fixed in no time. They were courteous and efficient, explaining everything clearly before starting work. I'm grateful they're reliable - I'll be calling them for all my Plainview AC needs from now on.
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The entire process was spot on. They arrived quickly, were helpful, kept their word, charged fairly, and left everything neat and organized. We picked them to upgrade our outdated water heater to a tankless one and our furnace to something better - they even moved the old systems from a cramped closet to a spacious attic where we desperately needed the space. The deal was so good that we decided on an air con system too. I'm extremely satisfied with the new HVAC setup, thanks in part to Austin and Cesar's excellent workmanship.
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I reached out to the service center after my HVAC system stopped working. Austin got back to me pretty quickly, said he was in the middle of another job but had one lined up before he could come see us. He estimated we'd be fixed by 9, but showed up an hour early at around 8:30 and had everything up and running again. Austin seemed really knowledgeable and was super friendly - he figured out what was wrong with our system (an oxygen sensor issue) and even found a wasp nest in the air intake. He worked efficiently and made it all happen without any hassle.
The next morning, someone called around 8:00 AM saying they'd be on their way. They arrived by 8:30 and got straight to work - laid down runners to protect our floors, then started taking out the old system. By 1:00 PM, they were done and had left everything spotless. The whole process was surprisingly smooth, considering it was cold outside with gusty winds. The new system kept the house nice and warm (69 degrees) once they'd finished fixing it. They even helped me set up my new WiFi thermostat before leaving. The technicians were super nice to deal with, explained everything clearly, and made sure all our stuff was back where it belonged.
I had a really good experience overall - from the guy who came out initially to the people who installed the new system, everyone was pleasant and helpful. They did a great job making the whole process as painless as possible, and I'd definitely recommend them. -
The technician who came to my home was very professional and knowledgeable. They quickly diagnosed the issue with my HVAC system and explained it clearly. I appreciate their expertise and customer service. If you need reliable help with heating and cooling, this company in Plainview is a good choice.
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I'm extremely satisfied with the service I received from ClimateCare Heating & Air Conditioning. They promptly showed up at my Plainview location the next morning after scheduling on Sunday. The technicians were highly skilled, making quick work of the repair and restoring our system to optimal performance. Their professionalism was outstanding, ensuring a seamless experience.
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This company exceeded my expectations in every way. The father-son team that handled our AC issue was exceptional - highly professional, efficient, and genuinely caring. When our unit suddenly stopped working, I reached out to them promptly, and Cesar responded with lightning speed, arriving just two hours later at my Plainview home. Given the challenging schedule due to the heat wave, he still managed to fit me in and got the job done quickly. The end result was outstanding, and they left everything spotless. I'm thoroughly impressed and grateful for their service. Their dedication to customer satisfaction is unwavering - I wholeheartedly endorse this HVAC provider and would highly recommend them to anyone.
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This team exceeded my expectations in every way. They made multiple visits outside of regular hours to repair our faulty furnace at our new house, which was sold as working properly by the sellers. The technician, Cesar, was outstanding - he provided top-notch customer service and knew his stuff. As project manager, he consistently scored 10/10. He even came to check on us after the replacement and ensured everything was perfect. The whole crew that day was fantastic, including Austin, Brandon, and Manny, who were all similarly impressive with their excellent customer service skills. They kept us informed throughout the process and took the time to explain how to use our new thermostat in detail. After getting no heat at first, I was uncomfortable, but now my home is cozy and the furnace works flawlessly - a significant improvement from the initial problems.
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We received four quotes to replace our two aging air units, which had been requiring frequent freon top-ups for years. ClimateCare Heating & Air Conditioning offered the lowest price, saving us several hundred dollars compared to other companies. Austin was courteous and knowledgeable, and after we accepted their bid, they scheduled a replacement date promptly. Their technicians arrived at 8:30 am sharp and completed the job in just four hours. Registering our warranty online was straightforward. Overall, we're extremely satisfied with the service provided.
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These guys are top-notch. I needed furnace repair in Plainview and looked at several options. When their technician showed up, Cesar walked me through everything clearly and answered all my questions. Unlike some other places that didn't care about rebates or paperwork, Cesar was super helpful and gave me a great deal. Before the repair, a manager even stopped by when my heat stopped working and fixed it on the spot to keep my family comfortable until the full fix. Austin and the rest of the team were always punctual, polite, and kept everything tidy during the job. They explained my options for replacing parts and where to install new equipment. The whole experience made me feel good about choosing a local business. From the office staff to the techs, everyone was friendly and professional. I highly recommend them for furnace repair in Plainview.
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We needed urgent work on our HVAC system after the gas company discovered a leak in our line. ClimateCare Heating & Air Conditioning stepped up to help, scheduling an appointment with technician Cesar just the next day. He showed up right on time and was friendly and knowledgeable about his work.
Cesar patiently answered my questions, provided me with the correct model number for my furnace, and even gave guidance on where to buy a replacement air filter. They installed our new furnace, hot water heater, and gas stove top, while every team member we interacted with - from sales to installation to service - has consistently been professional, open, and knowledgeable.
During another visit, Austin called ahead and arrived promptly. He methodically inspected the gas furnace, noticed the air filter was dirty, and pointed out the problem. After verifying with his supervisor, he explained that the heat exchanger had failed due to wear and tear, even though it was under warranty. Despite the wait time for a replacement part, Austin showed me the process and offered us portable heaters to keep us comfortable.
For our six-month furnace checkup, the technician again arrived on time and provided excellent service. They were thorough in their checks, answered my questions, and even discovered a tricky light switch that others had missed. Every experience has been top-notch with ClimateCare Heating & Air Conditioning. -
Our service technician showed up in the afternoon to check out our heating and cooling system. During his inspection, he found that it was clogged with dog hair from our Golden Retriever. The technician did a thorough job cleaning the inside of the unit, ensuring the filter housing was secure, and topping off the refrigerant. He stayed for several hours to test everything, and now the system is running flawlessly - exactly as promised. We're extremely satisfied with his work and would love to have him back in the future. His dedication and expertise warrant far more than 5 stars.
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I'm blown away by this company's service and team. Having my old furnace on the fritz had me questioning replacing it altogether, but after getting quotes, I was still undecided. My daughter suggested I reach out to this firm, and I'm thrilled I did. A technician named Cesar arrived promptly, assessed my outdated furnace, and laid out all my options for new systems with clear pricing - no high-pressure sales nonsense. Now, I'm thoroughly pleased with my shiny new variable speed furnace.
The crew showed up bright and early, tackled the job head-on despite sweltering temperatures, and worked steadily through to completion. Each worker displayed impeccable professionalism, removed my old furnace, and left everything spotless, including cleaning the area so it looked better than before. They also installed three new return air vents for me. What impressed me most was their attention to detail - one of the technicians carefully held a box underfoot as they cut holes in the ceiling to catch any falling debris, ensuring not a single speck of dust or fragments fell into the room.
If you're in need of furnace repairs or a new system, I wholeheartedly recommend giving them a call first.