All reviews for Elite Pool Service

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    5

    I absolutely loved the service provided. Frank the supervisor is wonderful. He is very efficient and honest. As for the other workers, they worked their buts off from beginning until the end. Definitely hard working and professional. I would highly recommend their services.

    5

    Had my pool opened and vacuumed by elite pools. Made an appointment with Frank, they showed up on time, were very professional, got the job done and did a great job. I would recommend to anyone looking to get any maintenance done to their pool.

    5

    Frank and Margie and the team were excellent to work with. A professional job at a very fair cost. I Highly recommend them for your pool needs.

    5

    On behalf of my elderly parent, they are satisfied with Elite Pool Services. There was some hiccup during the process opening the pool resulting lost trust in the company works but the company made it up to us. My parent stated will use the same trusted company they been using. They honored their words. Thank you.

    5

    Frank and his team did amazing job on my 15x52 above ground pool. From the estimate to the install was very seamless task. We are extremely pleased with the job. Thank you again.

    5

    Amazing pool experience. The team came on time to open our pool and did a quick an efficient job. They were easy to communicate with as well. We used them to close our pool as well and winterized it as well. No one is better than elite pools and you cannot beat the price and customer service.

    5

    I have contacted Elite Pool Service for opening and closing my pool this year and I was not disappointed. I did not have time to open/close my pool myself this year, which I turned to Elite Pool Service. They have scheduled the best time that works for me and made life easier. They have treated the pool the moment they have opened/closed it, which was fast and quick. I would use them again and highly recommend them if anyone needs any services done. Thank you EPS!

    5

    We highly recommend this company. They did a great job with our concrete. They understood exactly what we wanted. The work was done fast, clean and efficient.

    5

    Who said that great customer service, ethics, and quality are gone?? They are not at Elite Pool Service. We have been using their services for the past couple of seasons and cannot even think about going anywhere else. They are always on time, professional, and truly care about their customers. I can always count on a response when I reach out,and they are true to their word. The Owner, Frank Maisano, is a rare breed..many older, more established businesses can take lessons from this young man and his company. Do yourselves a favor,my friends..if you have a need for excellent Pool service, definitely contact Elite..you will NOT be sorry!

    5

    Elite pools service is amazing! They are extremely professional and very attentive. The response is prompt and they are always on point. Frank and his team have kept my pool 100% all summer for my kids to enjoy! I highly recommend them!

    5

    We had our liner replaced and also a new cover installed. Elite pools has helped us solve our biggest problem of losing water. Frankie and Tom are just great. We thank them for great service our pool looks amazing. Would recommend Elite pools to everyone. Great job guys thank you🤓

    5

    Frank and his team are very professional. They worked quickly, efficiently and left no mess behind. They did everything we asked and then some and I would definitely recommend them to anyone looking for a pool.

    5

    Frankie Came with his guys early on time, did a professional job with my pool, ground came out flat and even, left my yard clean spotless and ready for the swim this summer. Couldn't be happier, if you want your pool done correctly with professionalism give Elite pools a call. I will definitely be giving them a future call for my service needs. Thank you once again.

    5

    Super nice people to deal with from the initial phone call to the appointment at my house.
    They took the time to explain all of my options. They are quick, reliable, professional and very helpful.
    I highly recommend Frank and his Amazing team, Our pool looks great!
    I highly recommend Elite pools.

    5

    I started using Elite Pool Services after trying several other pool services. I am extremely happy with my choice. They are extremely reliable, very professional, and always punctual. Frank and his team do great work and are extremely knowledgeable. I would highly recommend them to anyone looking for pool service.

    5

    I had a pool jet that no one was willing to fix. It was under pavers and stamped concrete and definitely a daunting task to figure out how to get to. Elite Pool service quoted me a very reasonable price and got it done in one day. They removed the section of stamped concrete in one piece so well that it fit right back in, preserving the look of the patio. Even when the section of pipe took them a few hours to find, they didn’t give up and got it done. Great company and would use them again.

    5

    Tom and John from Elite pool service installed a brand new liner in our pool and we couldn’t be happier with the results. From my initial booking up to the guys finishing, every step was super professional. The attention to detail was a 10 out of 10 but most of all Tom and John couldn’t have been nicer. They came highly recommended and now I know why. These are the reasons to support small businesses. Thank you Elite Pool Service 🏊🏻‍♂️

    I didn’t get the guys names who came back this morning to 599 Oakland Ave to finish new liner installation, but wanted to say how refreshing it was to have 2 guys who care about quality of work and all the details that come along with it. Elite Pool service came highly recommended and now I know why. I’ve already told 3 other pool owners about my experience and recommended you guys for any and all pool needs. Thank you again. Happy Memorial Day 🇺🇸

    5

    Contractor here. Long story and way too many details but hear me out…

    My wife and I purchased our house almost 2 yrs ago to this date, came with an in-ground pool that has heater, saltwater system, and Hayward filter system that was approximately 10+ years old. Previous owner has not opened the pool since 2021 making it 3 years since the pool has been opened/serviced. We decided to not open the pool Summer 23’ due to other renovations happening at the time.

    First week of May 24’ our long awaited pool opening appt. came with a prominent pool company on Staten Island, to say it was a lackluster experience is an understatement. They charged me slightly below $500 to practically remove my cover. They claimed due to water conditions, no further services or assessments could be made. I get it, it’s busy season for pool companies, the ball is in their court and typically have a take it or leave it mentality.

    Drained the pool myself, installed new filter and hired independent vendor for new liner. Filled the pool and fired everything up. All went well for the most part but couldn’t get water clarity 100% and resolve error codes on my salt water panel. After multiple visits to local pool suppliers that sold me all the goods, still couldn’t get water to how I’d like it.

    I gave up on trying to resolve issues myself. Called the usual Staten Island pool vendors and you know, they’re swamped. They all gave me a service call window anywhere between 5-10 days, I’m trying to go in the pool this weekend with my kids!

    Low and behold my wife stumbled upon Elite Pool via FB/Google. We figured they’d be like all other pool vendors and push us off for the next week or two, but wow, we couldn’t have been more wrong.

    Called Monday 6/3 and they were at my house the next day. Met with the owner Frank who was very informative, personable, and most importantly patient, which was refreshing to deal with considering previous experiences. He walked me through the basic ins-and-outs of pool maintenance, why my pool wasn’t clear, and the conditions/life-expectancy of the heater and salt-water cell.

    I always thought pool service companies have a sort of snake-oil salesman vibe to them similar to car mechanics or salesman until I met Frank and dealt with Elite Pool Services.

    He took the time out of his hectic schedule (early June!) to practically tutor me on how to operate and understand my equipment. He’s young, hungry, ambitious and out to make a name for himself.

    I officially have a pool service company moving forward for any needs, big or small, and that’s Elite Pool Services.

    5

    I have been using Elite for years. There's no other company I'd call for my pool. They are professional, thorough and an absolute pleasure to deal with. Every employee is knowledgable and informative and their work speaks for itself. I have used Elite for any pool issue I've had and each time I'm impressed with the service and the quality of work. If you're using a different company, I'd strongly recommend switching to Elite for all your pool concerns

    5

    Would highly recommend Elite Pool Services! We called around looking to install a 12x24 semi in ground pool in our yard. Frank returned our call promptly and his price was very reasonable, while other companies could not deliver exactly what we wanted. In less than 2 weeks, our pool, filter, and heater were installed, up, and running. The entire team was extremely professional, knowledgeable, and friendly. They went above and beyond to give us exactly what we were looking for. We look forward to working with them for many years to come.

    5

    Elite Pool Service is very professional! Frank and his team have been a pleasure to work with. After almost 2-3 years of not using our pool & not closing it properly, our liner came off, sand started to fill up our pool, we were ready to get rid of it since we thought it’d be so hard to get back to normal. Frank and his amazing staff came & replaced the liner & put in the water all within a day! They come weekly to maintain our pool, the best there is!!