All reviews for Air Design Inc.

Air design handled the replacement of our old heating system with ease. From initial scheduling to final setup, everything went as expected with no major issues.

I've had good luck with Air Design. They put in my AC years back and did it well. I schedule a checkup with them each spring, which has kept the system running smoothly - the humming noise I hear all summer is a great sign of their work.

They did a great job with our heating system. The staff were nice and the technicians knew what they were doing, which is a big plus. I'll be using them from now on for any future repairs or maintenance.

I've had two Central Air Units installed by this company, the first in 2003 and the second in 2021, 18 years later.
The service team showed up promptly when my new unit's thermostat started malfunctioning and replaced it under warranty.
I'm thoroughly satisfied with their professionalism, particularly from Jen in the office and Mike, the technician.

I'm running a bit behind schedule with my review of this air conditioning installation service. From the start, I have to say that my wife and I feel incredibly lucky to have followed our neighbor's advice in choosing them for our home's A/C system. The team was remarkably patient with all our queries and concerns, taking the time to ensure everything was installed correctly. They even came back multiple times to guarantee we were satisfied with the final result. We got it done in early March, just as summer arrived, and now I'm happy to say we're comfortable once inside the house.

The owners, Jim and Frank, and their entire staff are extremely pleasant to interact with. They installed two new systems in our home and made adjustments to the existing ductwork. Throughout the process, they maintained a courteous and friendly demeanor, leaving the workspace spotless after completion. Their professionalism is impressive, and I'm thoroughly satisfied with the work done. I highly recommend them for any future services.

They're top-notch. Showed up on schedule, did a thorough job, identified the problem and resolved it promptly at a fair price.

Tech showed up promptly and finished the job swiftly, leaving the area tidy. He was courteous and took the time to explain what he was doing, addressing all my concerns. His professionalism impressed me.

I've been relying on Air Design for my HVAC needs for over two decades. They've consistently prioritized me as a customer throughout the entire process, from scheduling appointments to completing repairs. The office staff is warm and welcoming, while their technicians are skilled and knowledgeable, ensuring I understand every step of the work being done. Their professionalism has earned them a loyal recommendation from my side - and it's likely to continue for years to come.

We hired Air Design after getting four quotes from referrals and online searches - they ended up being our go-to choice. Our old Bryant system was over 22 years old, still working, so we knew it was time to replace it. Getting a quote was efficient, with the appointment scheduled within 10 days in the midst of summer. The service was professional, courteous, and took around 30-45 minutes. A contract was sent out within seven days. While their price wasn't the best, their team's dependability made them a good option for us if you need someone reliable.

The technicians were very knowledgeable and told me exactly what I needed to fix my problem.

I've been relying on this home services company for years to keep my systems running smoothly during annual maintenance. Each technician who's visited has been incredibly professional, which is exactly what I expect from such an important service. I'm thoroughly satisfied with their work and will continue to use them.

***UPDATE 4/25/2024. Just completed my scheduled maintenance visit and Mike delivered top-notch service - friendly, knowledgeable, and efficient. It's clear that this company prioritizes sending competent technicians to its customers.

***UPDATE 4/17/2024. I've never been disappointed with Air Design. Their latest visit by Kevin was exemplary, demonstrating their commitment to excellence in customer care.

The team was spot on with their schedule, making our interactions effortless. We had a single meeting to discuss the boiler issue and plan next steps, followed by another to swap out necessary parts and get it serviced. They were reliable, calling ahead to remind me and confirm, resulting in a seamless experience. I'd highly recommend them to others without hesitation.

The technicians have consistently delivered top-notch service. Every visit has been handled with professionalism, courtesy, and expertise, reflecting a well-run operation.

Kevin came across as highly competent and genuinely knowledgeable about his work, taking the time to clearly explain what he was doing during the AC maintenance service, delivering top-notch results.

This family-owned business continues to deliver top-notch service. A reliable technician showed up on time, did a thorough spring tune-up, and left the house spotless. Their commitment to customer satisfaction is evident in their prompt communication and follow-through.

In June of last year, they installed a new Carrier AC/Heat Pump system and did an excellent job at a fair price. The service was efficient, with minimal disruption to our daily routine. We're grateful for their quick response to our inquiries and their willingness to return calls even after hours.

Overall, we're impressed by the business's honesty, reasonable prices, and exceptional customer service. They keep their appointments and always answer our questions. We highly recommend them to anyone seeking reliable home services.

I recently used Air Design for the first time and was pleased with the experience. They arrived promptly, diagnosed the issue efficiently, and made the necessary repairs swiftly. The technician was professional, friendly, and fair in their pricing. Overall, I'm extremely satisfied and would highly recommend them.

Kevin's experience with Air Design for his spring tune-up was outstanding. The technician was extremely professional, knowledgeable, and friendly. From initial contact to the completion of the job, the entire process was handled with great care and courtesy by this excellent company.

Anthony was extremely professional and showed great expertise in both systems. A small component needed ordering, but overall satisfied with the service.

The technician was friendly and efficient, fixing the issue quickly. It's our second visit from this company and we're very happy with their service. They installed a new split unit in the basement and did an excellent job - fast, neat, and hassle-free. We're thoroughly pleased with Air Design.

I'm extremely satisfied with Air Design, Inc.'s service. After interviewing several companies and receiving multiple estimates, we chose them due to Frank's expertise and his design approach being the most reasonable.

While the estimate was slightly higher than others, we felt it was worth it given Frank's approach and the quality of materials used. Our experience wasn't a letdown.

The installation team was exceptional - all crew members were courteous and professional. They worked in harmony, making the process seem efficient. The final result exceeded our expectations in terms of both aesthetics and performance.

The real test is how the system works, and we're delighted with its performance. It's extremely quiet and functions beautifully, making each room feel comfortable without any annoying air circulation. The thermostat and accompanying app make scheduling a breeze, allowing me to adjust temperatures from my desk or bed - a game-changer for convenience.

I've been impressed by Frank and Jim's follow-up support, addressing any questions we had after the installation. Overall, this experience has solidified our 5-star rating for Air Design, Inc.