All reviews for Alpha Omega Heating & Cooling Inc.

Honest, hard work. Good price and clean job.

Always efficient - always there when you need them - have been serviced by them for years and can’t say enough about their dedication and expertise!

Came highly recommended by neighbors, and Al was great. Fixed my heater and we are no longer freezing, thank you.

Alpha Omega Heating & Cooling Inc. company installed a new furnace promptly when our old one died. Also put in an air conditioner. Their service was fine. My only problem was with a lack of communication regarding if and when they would arrive to work. They improved when I asked them to please inform me.

Alpha Omega installed a new furnace after ours gave up. It took them one day to try and fix the old one and one day to come and install a new one (on a saturday no less!). Communication was clear and constant during the period, the work was done professionally and quickly, all questions answered and a clear maintenance plan created. I am very happy with their work and recommend it to others.

Came for an estimate then said he's too busy do to any work on my house. What a waste of time!

I’ve had a terrible experience with this company. I can only give it a three on the install and a big fat for customer care. There’s something very wrong with this company.

Positively the most inept/bumbling HVAC company bar none! Don’t even think about calling or using them for anything. If you do, you’ll regret it and may as well have just handed the guy the money for nothing because the work is substandard at best. Al has messed up several jobs of other people I know and can’t be relied upon to come and fix anything even if it’s only been a few days afterward. The man got his license out of a Cracker Jack box. It will be nothing but a headache for you.I could go on and on, but I think you get my point. He should be out of business. STAY AWAY! Let me add one more statement, that any reviews you see with five stars must be written by friends, family, or people who haven't a clue about Al Broccolis's inadequacy of being a professional of any kind.

Avoid .Did a fantastic job on the first project installing a new boiler. Was so pleased with the boiler installation, decided to hire them again for a second project, for the installation of split systems. Unlike the first time, the communication for the second project was spotty. Firstly, it took many many phone calls and texts to get them to reply, and then they would keep making appointments and not show up. When the day of the installation was finally scheduled, day laborers came and started installing splits In random locations without consultation. They had no clear plan, despite my previous conversations with their boss. So they had to come and take the split systems down and reinstall them in new more logical locations, leaving many holes in the walls of my house, which had to be repaired later.
After the first year of the split systems, it was a complete struggle to make an appointment for a preventative maintenance visit. It took many many phone calls and texts to get them to reply, and then there were many missed appointments, and when they finally performed the service, one of the splits still leaked afterwards.
After the second year of the split system, it was the same story when trying call and arrange a preventative maintenance visit. But this time, I barely got a response. They asked if Friday was good and then didn’t show up. I eventually had to go with a different company.

AVOID! Originally had a good experience with Allan, had a furnace installed about a year ago. However, when it stopped working, he was nowhere to be found. Has repeatedly sent our calls to voicemail, not answered our texts and left us without heat. Was also previously very rude when we had a question about our HVAC after install, Zero customer care!

AVOID at all costs. Allan Broccoli cuts corners and does not honor his warranty if he thinks the repair will cost him real money. I have a date in White Plains Small Court for a claim in excess of $3,000. He has a friendly face on installation quotes but his team in inferior and unreliable. His joint on my Heat Pump used solder to save a few buck. It leaked and I lost all my FREON in the first year. He would not come back to fix it as he know what it would cost him. I had to hire another firm to I fix my broken brand new equipment and did not even have the Heat Pump to use all winter. Don’t let his reasonable quotes on equipment sway you. Not worth it if he won’t do a good job and won’t come back to honor his warranty. His A team installers all quit and he is now left without knowledgeable staff.