All reviews for Jordan Heating & Air Conditioning

I can’t recommend Jordan Heating and Air enough. Our A/C stopped working sometime on Saturday so I went online to find a place that would do calls on weekends since it was pretty hot and stuffy in our house already. I found Jordan heating and air and saw that they had good reviews. I called fairly early on Sunday and left a message for the on call tech. I figured it would be absurdly expensive to get someone out on a Sunday and figured we might just end up having to tough it out. The tech called me back within a few minutes and told me how much a weekend service call would be and it was far less than I expected. I asked if he would be able to fit us in that day. He said to give him a couple of hours and he would be over to check it out. He called and let me know when he was on his way. He had the heat pump fixed in about 30 minutes and it didn’t cost an arm and leg. I’m definitely adding Jordan Heating and Air to my contact list for our future HVAC needs!

Needing a new furnace is never a fun activity but the Jordan team was extremely helpful, and came out the same day I needed a quote. Their work was fantastic and I'm very happy with the new system. They offer 0% interest for 60 months which makes getting a new unit very affordable.

Such a great experience from the start! I made the call and within minutes Jordan’s sent a service tech right out. Luke was awesome! Very polite, courteous and extremely knowledgeable. He quickly discovered what the issue was and replaced the part we needed. And a followup call to ensure we were happy with the service! Who does that anymore? Keep up the great work Jordan’s!! I highly recommend Jordan’s Heating and Air for all your HVAC needs.

They did a great job replacing my second floor HVAC unit. Everyone was very professional and respectful. My only issue was that the tax credit they said I'd get was not accurate. I got a small fraction of the number they presented.

Jordan Heating and Air is an excellent company to work with! They are very knowledgeable and professional. Everyone was very friendly and professional. The work was done on time and the price was a good value. I was so glad I chose them! I definitely recommend them and plan to use their services from now on.

Outstanding experience from the first contact to the competition of project. AC went out completely, they provided a portable unit, had a new unit installed the next day. They understood my concerns and issues and presented several options. Installation and set up was done in promised time. Technicians were extremely professional and knowledgeable. Would definitely recommend to family and friends.

Craig did a great job today. Very friendly and thorough. Highly recommend!

I was so pleased with the experience I had with Jordan Heating and Air Conditioning! From the person who answered the phone and scheduled the appointment to the awesome technician, Aiden, I have nothing but praise! I called due to an issue I was having with my heat pump. I was pleased to be able to schedule an appointment for the very next day, especially since I was a new customer. The lady I spoke with was very helpful and empathetic to the issue I was having. She even helped me with a maintenance plan that would save me the most money given the type of service needed to resolve the issue. The next day the technician, Aiden, was just as friendly and helpful. He explained everything that he would be doing and summarized his findings in a clear, concise, easy to understand way. Aiden was professional, knowledgeable, and efficient. I understand how this business has built such a good reputation, and I will definitely be using them in the future for heating and air conditioning service and repair!

Very good technicians they are very fair on their pricing are highly recommended. If I could give 10 stars I would!

on time, great communication (text, emails), very professional. I have a very old unit...was spuddering a bit...thought they would say i needed a new unit....just needed a new filter, and he confirmed the unit was working great. Appreciate the honesty and professionalism

What a wonderful, refreshing experience with an honest company!! This is the third company we have hired to come to our home and fix our AC since last summer!! No one fix it and they charged us lots of money for absolutely nothing. Until Jordan Heating and Air!! What honest, reliable, trustworthy folks!! The gentleman that came to my home was honest with me and told me exactly what he would do and for how much!! My system is older so he could have easily tried to sell me a new system. But he fixed it and helped me understand what he did and even showed me pictures! I would and have recommend this company 10/10!!

Jordan HVAC did an awesome job removing and replacing our 2.5 ton hvac system. They went above and beyond letting us use a portable AC unit while ours was getting ordered and waiting to be installed. Luke was super prompt giving us a quote and answering any questions we had. The installers were super nice and very thorough. Can’t say enough about our great experience with Jordan HVAC.

Can’t say enough good things about Jordan’s- Craig was so kind and explained everything he was doing and answered all my questions. Highly recommend!

I recently had an exceptional experience with Jordan Heating and Air based out of Asheboro. They came out to perform a diagnostic on my HVAC system and had everything up and running within an hour. The technician was prompt, professional, and extremely knowledgeable. The service was efficient, and they provided clear explanations of the issues and solutions. I couldn't be happier with the quality of their work and the excellent customer service. Highly recommend!

Jordan Heating and Air recently replaced our heat pump. Their service is absolutely amazing. Our daughter has special needs as a result of a brain tumor last year and they did everything they could to ensure our home stayed cool even during the waiting period for parts/supplies. Their generosity and compassion for our family means more than they will ever know and we are so grateful to have them as our heating and air company. Would highly recommend this company to any and all our friends and family!
Sincerely,
The Timmons Family

I am very pleased with the service I received from Jordan Heating & Air Conditioning. They were flexible when I needed to change the date and time of my service. They texted and emailed to inform me when the technician was on the way. Aiden the service tech was very professional, knowledgeable, patient and friendly. I was very impressed with him and feel he was careful and respectful of my home he was GREAT! I highly recommend them and am a permanent customer now.

Thermostat was cycling on and off. Compensation line was stopped up and caused safety switch to engage, also the capacitor switch was faulty at the compressor and needed Freon topped off. Repair and replacement done in a timely manner. My only complaint was that they charged me! Price was reasonable!

Darryl was knowledgeable and thorough his evaluation. He repaired our AC unit quickly and efficiently. He was prepared with the part we needed. We love and trust this company!

Great company. One of the best I’ve worked with getting everything set up in my new home.

They recently had to come back to check up on an issue I was having and the tech was super knowledgeable and thorough. Solved my problem quickly and painlessly. Couldn’t ask for better!

My husband and I decided to remodel our sunroom. We had a difficult time trying to decide where to install a mini-split system that would heat and air the space efficiently. Jordan Heating and Air worked with us to remedy our situation providing a unit that did not interfere with the tiled wall but was attached to a brick wall under the windows. We are completely satisfied with the installation, the ability of the unit to do the job it was intended to do and to do so in a very quiet way. We could not be happier!!!!

I was notified of the eta of the technician. He arrived on time and, after finding out where all equipment is located, got right to work. He made sure I understood the work that was being performed. He was courteous and friendly, even to my barky dog! All work was performed within the estimated time frame. I feel confident in the skill and knowledge of my technician, and in the services provided by Jordan’s. I also feel like they are respectful of my time schedule and value my business. I will absolutely continue to do business with them!