All reviews for Romanoff Electric, Heating & Cooling

Great company

Awesome company!

Ask for Wayne Langley Jr. great guy. Honest and very knowledgeable. Thank you!

Adrian and Manuel come out today to service my unit and were very professional and did a great job on getting my unit up and running agian and answered all my questions .

John was professional, knowledgeable, and punctual with service. Gave great recommendations and respected our home space. Would easily recommend.

Wayne Jr provided excellent service. He was prompt, efficient, and knowledgeable.

Wayne was very courteous and informative. Great experience with Romanoff HVAC👍
Thank you!

John Gentle ,our tech, is very knowledgeable and thorough. He definitely listens to our concerns and questions. He takes time to do the job right. We will always request John.

Called at 7:49 am to get a technician out due that my heat wasn't working.
Technician called me at 8:53 am to let me know that he would be at my house in 20 minutes.
Great Service, nice and clean work.
Thank you

Romanoff is a fantastic company. Michelle (Service Coordinator) is amazing! They are quick, professional, and courteous. I'd highly recommend Romanoff for any HVAC needs.

My heating shut off and I called Romanoff and spoke to Candice. She was amazing and sent Emanuel out and he was amazing too! My son and I were without heat and they were quick to our rescue and saved us! I can’t thank Candice and Emanuel enough for their kind, fast and professional services! It was so cold and they genuinely cared and made sure we had heat! You guys rock! Seriously.... Thank you both so much!

Gene Cook is the friendliest, most professional and just all around nice guy. It seems that my HVAC issue has been resolved. If it's not, he assured me that they will come back until it is. Can't ask for anything more than that.

What an awesome and educational experience with this company. John Gentle was the tech that came out and balanced our system. Awesome service and fixed our issues immediately.Im a homeowner in Charlotte and would definitely recommend this company. Professional and reliable!

Thanks to Wayne L Jr for a diligent and helpful service call today. He took the time to explain how our system was working and the different ways we could fix the problem we were having.

I was impressed of the service John Gentle provided, he showed up the same day I called, on time, and went above and beyond answering every question and even helping explaining and setting up the new thermostats (which is something usually done by the Smarthome people and not them).
Best customer service experience I have ever had in my home.

Called for service and was scheduled promptly. Technician John Gentle was a great resource helping me understand how to use and balance my thermostats for optimum airflow between upstairs and downstairs. Excellent customer service.

Our AC froze on arguably the hottest day of the year, which happened to be on a weekend too. The heat was getting to me (my hubs and the pups) and I worried that we would sweat through the weekend until normal business hours resumed. Boy were we pleasantly surprised. We left a voicemail and within minutes received a call from Emanuel D. who came out within the hour and diagnosed the situation. Emanuel was prompt and professional, providing us thorough explanations of the situation for our understanding. Emanuel could tell we needed a new damper, which he ordered that day. As soon as the part was received, Emanuel came out (with Michael H) to complete the replacement. I appreciate Emanuel and Michael's help and highly recommend Romanoff for your HVAC repairs.

Had our HVAC system shut down out of the blue. They had someone out here in a few hours. Replaced a blown fuse, traced it back to a probable cause and fixed the faulty wiring, all while explaining it to me along the way. I wish I remembered the tech's name - he was friendly and professional.

A shout out to Gene who helped me this wknd. He helped me over the phone to very quickly troubleshoot and confirm that we were not having an HVAC problem but had partial power coming into the house, and he directed me to call our power company immediately. I would've called the electric company on my list of vendors from our home builders. I was home alone at night trying to comfort a cranky toddler, and Gene got me on track to make the right phone call. He even called me back a few hours later to to double check that we were taken care of.

My home builder works with Romanoff for HVAC needs. Today a diligent HVAC repairman by the name of Robert came to address an issue I had with the AC. Robert was quick to troubleshoot the problem and went even further as to suggest how to solve the root issue (the breakers and labels were switched for the heavy appliances — range and AC unit) even though it wasn't the AC unit itself. It took him all of about 15 minutes. It was incredible to watch him work. Thank you Robert and Romanoff!

John came out to address issues our inspector found with our new HVAC unit. He was a great listener and addressed all my issues as well as showed me some maintenance tips to help our HVAC work at it's best. I appreciate the GREAT customer service from John and wish we had more contractors like him. Thanks again, John, for help keeping me cool!