All reviews for Sneed Electrical & Appliance

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    5

    Gas oven igniter went out. My first serviceperson was a no show. I called Sneed and he came within a few hours. I had the part. Fair price and fast! My oven works now. Side note Samsung assembly strips the screws during manufacturing.

    5

    Great service!

    5

    I would highly recommend Sneed's Appliance Service to friends, family & clients.

    5

    Excellent and reliable service! Grateful for the sound of a tumbling dryer again!

    5

    Very knowledgeable and professional service. Got my dryer going just in time for me to go to my function.

    5

    Delighted with these guys. Great communication with me and they went above and beyond to get the job done. I highly recommend.

    5

    We have used them twice. They are respectful, kind, timely, honest and their customer service skills are outstanding. People need to realize that not everything can be fixed or repaired...sometimes a new appliance is warranted. I recommend them always.

    5

    Our washer is a pain in the . . . rear. It's had many issues and if it was a car I would call it a lemon. The guys at Sneed have been nothing but great about fixing it, coming when they say they will be here, and the technicians are always friendly. It's not their fault that things aren't "made like they used to be", but they make up for it by doing a great job on my blasted washer. Thanks guys.

    5

    Was very polite and professional. Fixed my leak inside my fridge and only charged me for the service call. I called them out again to fix my dryer. They did a great job and educated me on making sure the problem doesn't happen again.

    5

    I had an issue with my Samsung french door refrigerator and called Sneed Appliance. They came out a few days later and the tech showed me what the issue was and how I can fix it myself if it happens again. My refrigerator is working perfectly now. I would definitely call them again if needed.

    5

    I have used their service a couple of times for my Samsung washer and dryer. Each time they arrived within the allotted time and promptly fixed the problem, or ordered the part needed and returned within the week to complete the work. Always professional and cleaned up after work was done.

    5

    First of all, one of the technicians attempted to talk me through potential problems before he even came out...I always appreciate it when service techs do that before they receive any $. The problem was not anything that I could resolve, so he came out to our home when he said he would. He was patient and courteous, even though we changed the time several times due to our schedule. Unfortunately, he was not able to bring our washing machine back to life, but their service was good.

    5

    I've had nothing but positive experiences with Sneed Appliance Services. Michael the owner has come to my house to repair a refrigerator and he has installed a new microwave. Both times he was prompt and courteous. And his prices were fair too.

    I would recommend Sneed to anyone and have recommended him to several of my real estate clients.

    5

    They were out to my house within hours of my call. Turns out I overreacted about my fridge not being as cold, I had caught it during a defrost cycle. The technician was knowledgeable and explained everything. Whats more, he was quick to tell me that nothing was wrong and everything seemed to be in perfect working order, most companies wouldn't be as honest. They didn't even charge me for the visit. I took a couple business cards and you can be sure that I'll be using them in the future and referring my family and friends to them.

    5

    Brandon, the technician that was sent, was awesome. He was on time, professional, and explained everything in a way I could understand. Brandon put on gloves and a mask which is really important in these times! He fixed the problem with my refrigerator, and discovered a leaky valve that was causing water damage behind my refrigerator. Had he not taken the time to check, I might have needed to replace flooring! I’m no expert on pricing, but what I paid seems reasonable to me (and I’m tight with my money!). If this is the type of service that usually happens with Sneed, then I would definitely recommend this business to my friends!

    5

    My repair technican was awesome! (I don't remember his name, sorry) He was on time, friendly, professional and knowledgeable, he had the spare part that was needed for the job and fixed my microwave in one go. I'm very pleased with Sneed electrical and would definitely recommend them :) thank you!!

    5

    I had an outstanding experience with Sneed Appliance Service in Johnston County, NC! I called in the morning for an appliance install, and by the afternoon, the job was completed. Their team was prompt, professional, and highly efficient, converting the appliance in no time. The service was excellent, and the pricing was fair. I highly recommend Sneed Appliance Service for their quick response and top-quality work!

    4

    I don't like to leave bad reviews. I usually try to give the benefit of the doubt. I was having trouble with water leaking on to the floor from our refrigerator due to drain line clogged. Repair man came out and cleaned the drain line and dumped ice build up in sink. He was at the house less then a half hour and charged $120 for just labor. He told me that the repair had a warranty. The problem was not fixed and refrigerator is still leaking. Company would not pick up phone. Called several times and left voicemail but no response. I guess they received their money and moved on to the next.

    Update March 8th, 2021: The owner of the company contacted me and set up a time to remedy the issue. He made good on his promise and all is well. I would recomend this company.

    3

    Could not fix my Atari 2600

    2

    Had fridge repair, still not working. He has continued to return. But, its soooooo frustrating when you have spent nearly $1000.00 and you are still using a cooler

    2

    30 min warning call my butt. I was at work, and had scheduled my mother to be at the house to take care of the service call. She had to run to the grocery store, about ten minutes away. A 30 min heads up call would give her just enough time to get back and put the dog away. Nope. No call till they were in the driveway. She was at the store finishing up. So i guess they get to sit and wait. We were told 1pm. Got the call @ 2 that they were there.