All reviews for Comfort Zone Mechanical LLC

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    5

    Driss is awesome! Very professional, courteous, timely, and understanding. He diagnosed our heating issue on our old unit, which had been needing to be replaced for quite some time. He worked with our home warranty to pick up our new unit that was ordered, delivered it promptly and installed it. The new unit had issues with the components inside, so he personally came back 2 separate times over the next day to provide new parts that he had to travel multiple places to pick up. The install was quick after that, and our heating/cooling is working great. Thanks again for your help Driss!

    5

    Driss is the best! He genuinely cares for his customers. Very responsive and quick in evaluating the issue with my thermostat in my primary home. Recently just had an issue with my rental property HVAC unit on Memorial Day weekend and he saved the day for my tenants. Unit needed a new compressor and installation went very smoothly. A+ service! Highly recommend!

    5

    Driss is extremely professional. He checked my A/C unit and provided the issues that needed repair. He was able to fix those issues the same day and in a timely manner. Had I not called him, I would have misspent time and money by calling the previous A/C repairman. I highly recommend Comfort Zone Mechanical LLC!

    5

    Driss provides exceptional HVAC service! He is professional, knowledgeable, and thorough in his work. He clearly explains everything he does and is extremely patient. The quality of his work demonstrates his expertise in the field. Would definitely recommend him to anyone needing HVAC service!

    5

    I cannot say enough about Comfort Zone Mechanical LLC. I called on a Saturday evening around 7pm and Mr Abdous responded to me while working on a job, he told me he could be here in about 30 minutes. He was responsive, professional and very knowledgeable had my a/c working in no time. I will call them from now on with an a/c or heating problem. Did I mention very reasonable on the price.

    5

    Driss, from Comfort Zone was professional and on time. It was a Wednesday morning call and he was able to get over to my house and diagnose the problem. It needed a part and Driss ordered it and fixed it. I would definitely call him again if I have any issues.

    5

    Driss was fantastic! He came out the same day (and worked around my schedule), and was able to immediately diagnosis the problem. He quickly found a part locally, picked it up and returned to finish the repair. So wonderful to have such excellent and responsive service! Thank you, Comfort Zone Mechanical!

    5

    Driss was great! He returned my called right away and came to our house in 25mins, on a Saturday! He identified the problem quickly and attempted to make the repair without having to order parts (saving us money). Unfortunately after he left, the AC turned off again, called him back and he was able to get the part and come right back and fix the problem. His prices are reasonable and he is very knowledgeable. He explained everything he was doing and gave small helpful tips on how to be more energy efficient with the blinds. He addressed exactly what was on hand and didn’t try to push us to fix unnecessary things or offer us anything extra. I would definitely recommend Driss.

    5

    I had a good experience with comfort zone Mechanical LLC. I had my ac unit down and driss who is the owner was very helpful and knowledgeable about the issue I had. He was fair enough in pricing and I really recommend him to anybody wants a magnificent service.

    5

    Great service from start to finish. I would like to say, I have called other places and no one wanted to come out in a reasonable time. I called Comfort Zone. NEXT day on site -on time. Inspection was solid and charged a very fair price for the service. I would highly recommended this business. They are fair, honest with no b/s and that's exactly how I like to do business! Thank you for your service!

    5

    Driss was nothing short of amazing! I CANNOT stress how professional, caring, efficient and intentional he has been. My words will simply do no justice. He's made TWO same day appointments with me when we were in dire need of help regarding our HVAC (AC issues). From the minute I called him through the repairs he completed today, he was nothing shorting of amazing. During the first visit, he quickly resolved the issue and had me back up and running in a matter of hours, if that. His most recent visits, he was prompt, extremely thorough and kind. His customer service skills are equally as exemplary as his HVAC skills. He continually checked in, kept me updated and stressed the option for me to reach out with any questions. Hands down, Driss will be my go to for ANY future needs and my ongoing maintenance. Comfort Zone Mechanical LLC should be your go to now and going forward. I NEVER leave reviews however, there was no way I'd allow myself to miss this opportunity to acknowledge a truly skilled professional and overall ridiculously amazing human. You will not be disappointed with his services!

    5

    I used them for the first time after going through the reviews. Driss was very knowledgeable and answered all my questions. He was fairly priced and I am going to use them going forward. I was with one of the bigger companies for years but they got too big and didnt show up for appts and got crazy expensive.

    5

    I highly recommend this company! Our A/C went out 7:30 at night. And the weather was getting to be in the high 90s during the day. Driss said no problem he could come right out. He got there in 15 minutes and fixed my AC unit. He also let me know about another problem that was happening with another piece of equipment on my house that is not related. He also changed my batteries in my thermostat unit. Driss was very nice! He went out of his way to make sure my A/C unit was working. My house was full of people and animals and I was worried that we were going to be out of A/C for a few days. Other A/C companies could not come out to even diagnose it until the next week. I am very grateful to Driss for being polite, quick, efficient and knowledgeable. Driss also gave me his business card and said to call if there was ever any troubles with it. Thank you so much for being there for us!

    5

    I appreciated this company’s speedy service and professionalism. Driss made time available for me same day when another company was booked up a week out possibly leaving me without A/C. I’m grateful he was able to make it happen for me at short notice. He was extremely polite, professional, & thorough. I will be using his services again in the future.

    5

    Superior service. Very detailed in every respect. Communicative, professional, and respectful. Addressed the issues with comprehensive analysis and resolved accordingly with precision and timeliness ensuring every aspect was completely resolved leaving nothing to chance. Done right the first time! Will keep this company in my top list.

    5

    Comfort Zone as always showed up when I needed them the most and with affordable pricing. Highly trained and very knowledgeable service technician as always comes out. I highly recommend this company for your HVAC needs. 🙌

    5

    If you notice the reviews, they are all 5 star. Most would be more if that was possible. This is the first time I have used this company, however, they will be my heat/ac tech from now on. VERY PROFESSIONAL AND FAIR ON PRICE. Honestly, probably to fair compared to what others charge. He is the real deal. If you want someone that is responsive and FAIR--- this is your company!!!
    May God continue to Bless you and your company! Thank you for your quick response!

    5

    Our air conditioning upstairs had gave out during the time where the degrees were in the triple digits. I called this company and spoke with Driss and he came to the house within 15 minutes and he showed up on time. He was able to successfully assess the problem and was able to solve it as fast and efficiently as possible. My family and I were very thankful for this company and how fast they were able to come out to resolve our problem. Thank you so much!

    5

    So my AC stopped working yesterday on the hottest day ever recorded in Raleigh. I called the company that installed my AC unit and they told me they could not get to my house until Thursday afternoon. So I called Comfort Zone and got a response immediately and within 10 minutes a had a technician at my door. The technicians name was Driss and he was friendly fast and efficient and within the hour my AC was working again. Thank you for the fast service and ease of communication would recommend and use again!

    5

    My husband called Driss out to check our HVAC after we woke up to no heat downstairs. He was friendly, honest, and knowledgeable. His prices were very reasonable. He'll definitely be our regular HVAC guy now!

    5

    Driss was very knowledgeable, thorough, and helpful! Will be using his company for future ac needs!