All reviews for Renew Design and Build

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    5

    Working with Jordan and his team was wonderful! We have an older home that needed so much TLC to get it to a place where it was comfortable to live. Jordan understood our vision of balancing renovation and restoration from the moment he stepped inside. Kat, Ghassan, and the rest of the team also left a lasting (positive!) impression, and we can't wait to work with them again on the second floor.

    5

    As a home owner for 30+ years, I have had my share of experiences with contractors and handy men alike. Hands-down you cannot find a more conscientious, quality oriented, and HONEST Licensed General Contractor than Jordan Duke. I will continue to contact and hire for all of my home reno and repair needs.

    5

    I had my attic built out and Jordan and team were responsive and flexible throughout the entire process. It was a big project, and I'm really happy with the results. Would use them again if I had another similarly large reno project.

    5

    The crew that remodeled my bathroom were very talented at their craft. They put in a walk in shower and did a terrific job with the tile. Communication with the project managers was clear and frequent. Everyone went above and beyond my expectations.

    5

    ReNew Renovations demolished our dry-rotted, old deck and built us an addition that we love. As a result, our family has a gorgeous sunroom. The team was consistently punctual, courteous, and kept us abreast of progress, issues, and/or supply chain delays. The project was completed on schedule, and it absolutely exceeds our expectations. I have already recommended Renew Renovations to family and friends. We will definitely reach out again for our next project.

    5

    As a contractor who works with a lot of other contractors it is a rare gem when you come across a company that cares so much about the quality of their work and attention to detail, I have worked with Jordan on many projects at this point and he is one of the most knowledgeable and friendliest
    contractors I've had the pleasure of meeting.

    Choose ReNEW Renovations for your next project and I guarantee you will be beyond satisfied.

    5

    Jordan and his team were extremely professional, focused on customer service and responsive. Not always the adjectives you'd use to describe contractors. But I really give credit to Jordan and how he prioritizes the customer experience. He even said that you can train folks on the skills to do the craftmanship, but you can't train on work ethic and customer service so he hires a team with those innate abilities. He did a ton of work for me. It was supposed to just be a bathroom remodel job, but as we were waiting for permits from the city of Durham, I saw all other types of things I wanted done and I definitely contributed to the scope creep. Jordan was good at keeping me focused, not pushing, but letting me decide what and how much I wanted him to continue to do. I trusted his judgement and him. By the end of the project, I had a brand new bathroom (new shower, moved the toilet, new toilet, new vanity, new floors, tilework in the shower, new exhaust fan and vanity lights, barn door). It's a real difference. He also put in new closets in both bedrooms to give me more room for hanging items, put in new carpet in both bedrooms, demolished a pillar in my loft to open up the space, gave me new tiled floors in the kitchen from hardwood, put in all new light fixtures in the entry way and bedrooms. Painted the entire place from accent walls (he has good taste) to ceiling beams and walls. I also appreciated that at a certain point, he allowed me to access his Painter and Electrician directly for some of the smaller jobs and touch ups as he said that would be less expensive for me, than going through him. That speaks to his integrity. I LOVED his subcontract crew from the Painter (Daniel) to the Electrician (Gus) and his project managers - Nick and Bryant. I was really a tough customer in that I was very meticulous and precise with wanting things to be just so, and Jordan was ever so patient with me. The project went from October through March. Not bad considering that most of that time was spent waiting for permits. I also respected that Jordan, as a General Contractor, was focused on doing things by the book. I would absolutely and unequivocally recommend him and his company. To be honest, I kind of miss them now that the project is finished:) Jordan has photos of the place after it was finished for anyone who needs a referral.

    5

    Jordan Duke and the Renew team did an exceptional job with our kitchen remodel. There were many constraints with our small older house, and his design was thoughtful and is serving us wonderfully. Jordan was a great partner during the remodeling process - he communicates well, promptly addressed issues as they came up, and delivered what he said he would. We look forward to working with Jordan on future projects.

    5

    The ReNEW Renovations team did an AWESOME job on our bathroom remodel! Jordan was great to work with. He is communicative, clear, and really great at explaining the remodel process. This was our first time doing a renovation project so we weren't sure what to expect. Jordan communicated well throughout the entire process and we are so happy with how our new bathroom came out! We look forward to working with him again on future projects.

    5

    The team at Renew Renovations is simply spectacular! They have transformed my house in such a way that I get home sick being away for too long. This was my second time working with Renew Renovations, and they are now the only team that I will trust with my house. Thanks Jordan, Kat and Ghassan!

    5

    We initially chose to work with ReNEW based on the positive reviews we read, and the reviews were right! Although it was our first major home renovation, Jordan, Kat, and Nick patiently and diligently worked with us. Jordan is an honest, talented contractor who clearly believes in the quality of his work. Kat was crucial in guiding us through the (many!) selections, and it would have been a very overwhelming/impossible process without her support. We are so happy with the final product and would absolutely work with them again.

    5

    The ReNew team did a wonderful job renovating our 1960’s bathrooms. Both bathrooms were original to the house and needed work, including an extensive amount of plumbing work. Jordan walked us through the process from start to finish at the beginning so we would know what to expect. His team was always communicative and respectful. Even when they were bumps in the road, as to be expected with any renovation of a 60-year-old house, Jordan and team were always responsive and solution oriented. I am very pleased with how everything turned out.

    5

    My new addition that the Renew team did turned out amazing! The design process and construction was super smooth. We have an older home so there was some rot that was found but the project manager Ghassan always kept me informed throughout the project showing me anything that wasn’t right or needed attention. He was great with communication and attention to detail. Our project was an undertaking lasting about 6 months. Jordan was on site at the milestones looking over everything as he said he would be. As I was posting this I saw the past review and honestly have to say that I am shocked at what that person is suggesting. They must have the wrong company. My wife and I have nothing but great respect for Jordan and his team.

    5

    We had a great experience working with Jordan, Kat, and Nick from the Renew team. Our project included a master bed and bath update and addition of a full bath. The project had a lot of moving parts—updates and additions of hvac, plumbing, walls, doors, and flooring, as well as coordination with our closet installer and our condo association. We lived in our home the whole renovation and my husband and I work from home. We really appreciated Nick’s constant communication and letting us know when and who to expect and what work would be done. Kat and Jordan checked in often to see how things were going and answer questions. Renew went above and beyond to make the project a success and we are so happy with the final outcome. We will definitely use Renew in the future!

    5

    Finally getting a chance to sit down and write about my wonderful experience with all the folks over at Renew!

    First and foremost, the people at Renew are genuinely good people. They are patient and kind, even with my thousands of questions and mile-long emails! When I purchased my first home, I found myself at a loss with the entire process of doing a whole-house renovation. I put my trust in Renew to guide me in the right direction, and I'm so happy I did! I was doing an extensive remodel (including a second story addition) with a budget, and Jordan was so accommodating and patient with my back-and-forths on some of the designs for the second floor, explaining why certain design choices wouldn't work, and the final result is something I'm really pleased with.

    Kat and Armando were in charge of overseeing the work for the house and I couldn't ask for anyone better! Kat actually helped me figure out how to get the kitchen to actually work with the cabinet design given the existing window placement, and she was also there to assuage any worries I had during the whole process and explain many new concepts to me in layman's terms. As someone completely new to this whole process, her expertise was something I valued greatly. She even helped me with the selections, letting me know if something I picked wouldn't work and offered alternatives that would. She's also someone just genuinely lovely to talk to!

    Armando also did a wonderful job managing all the different things I was getting done with the house (essentially the entire house was being renovated!) He and Kat were so responsive via text, phone, or email! Communication is so important to me, and having these wonderful contractors be so responsive was something I appreciated.

    Also, before any of the work could even begin, we had to get permits from the Durham Historic Commission since my house exists in a historic district. Jordan handled my case wonderfully and advocated for the renovations himself in person, and we got the approval! That whole process with the Historic Commission was, again, something completely new to me, but I am so grateful that Jordan was there to help me through it.

    By the end of the renovations, I essentially had a new house! (New plumbing, new electrical, a brand new second floor) I would recommend Renew in a heartbeat. They are just Good People, and care about their clients.

    I hope I'll be able to work with them again in the future for my front porch and garage!

    5

    We had a wonderful experience working with Renew Design + Build for our renovation. Jordan and Kat are both such kind and knowledgeable people. They led us through the initial design phase of the project and helped us to think through and plan well for all of our spaces. During the construction phase, our project manager Anant was here every day, very involved, and extremely patient with our requests, always making sure to make what we wanted to happen, happen! The subs they use do good work, especially Jorge. Jordan and Kat checked in at milestones along the way, which we appreciated. We are so pleased with how our two bathrooms and new laundry room turned out, and look forward to working with Renew again for Phase 2!

    5

    Really pleased with how my renovation with Renew turned out. We updated my kitchen and bumped out two bathrooms and brought my older home — which probably hadn’t been touched since the ’50s — into the 21st century. Makes for some pretty dramatic before and afters 🙂 Older home renovations always come with surprises, but I genuinely came to trust that they would take care of me and make things right when issues arose.

    Kat was great to work with on the design and details. It was important to me to maintain as much of my home’s existing character as possible, and she absolutely got that. She had the great idea to flip the kitchen and den areas, and it completely changed how the space works while still feeling true to the house. She has a great eye and really cares about the details.

    Ghassan was super patient and responsive. Any concern I had, I brought it up and he handled it. I always felt like he was genuinely looking out for me and my home. On a project this size, having a project manager you can trust makes a huge difference — and Ghassan absolutely earned that trust. Plus he’s also just a great guy to work with.

    Jamal was key to the careful demo of the den and the re-paneling of the new dining area. For anything he was working on, I knew I was in good hands. Extra thanks to Ghassan and Jamal for having to work through one of the hottest summers we’ve had - in a house with no power or AC! 😩

    Jordan was always up for answering any technical questions. Bit of a side note, but I was really impressed when I learned he has his team taking building science classes — ongoing professional development like that says a lot about the standards they hold themselves to.

    Overall, a thoughtful, skilled team that truly cares about their clients and their craft.

    1

    My husband and I hired Jordan to do some remodel work in our home the quality of work was good no complaints there the only problem was that when my husband was at home Jordan was so polite but when he had to be at work I felt Jordan was very flirty and touchy.i Also felt like he would make inappropriate jokes and made some aggressive advances.So to avoid any problems I asked my husband to takes 3 days of work off for the last 3 days off the project so I could help my mother at her home. I wanted to avoid being at home alone with him and his workers