All reviews for Quick Works Heating & Air

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    5

    We contacted Mike to replace our 25 year-old A/C unit upstairs; It turned out we decided to swap out the furnace at the same time. I'll cut to the chase: Mike will be the only person we will contact in the future to do our heating and A/C inspection and installs. He is dedicated, hard-working, very knowledgeable and has been in the business for a long time now. He does all his own work and goes above and beyond the expected to get the job done. We had absolutely no clean-up to do after he left and he even came back with some top-soil and mulch to add to the aesthetics around the outside compressor! At every point along the process, he kept me well informed and was very enthusiastic that I understood the technical details so that I could make reasoned decisions about the project . We decided to switch out the furnace based on some evidence that the mechanics were degrading to a point where it could possibly fail in the near future - he was in no way pushy that we replace it; his interest was that we made the most economical decision based on the evidence at hand, and I feel absolutely comfortable that we made a well-informed decision with his help. All in all, one of the best contractor experiences I have ever had, and I recommend his services without reservation.

    5

    5 stars should be showing up. Coates Heating & AC came to my rescue in 1996 when my furnace conked out at my house in Cary on the coldest day we had in 13 years. This time it was the heat pump at our house in Garner that needed repair or replacement. My immediate instinct was to call Coates. Mike Coates got there the same day to write up a quote. It was also decided to replace the ductwork. He recommended the air handler be put in a different spot and redesigned the flow of the ductwork to keep the house more evenly warm - definitely more efficient and no more hot/cold spots. These guys are polite, informative and go above and beyond to do a great job. We are very pleased. Thank you.
    Judy Huyser