All reviews for Sears Heating and Air Conditioning

Great people

Have alot good deals on appliance and tools

I really appeciate the prompt and curtious service you provided.

From the consultation to the install everything was great.

The team worked excellent, they were clean and professional.

We had ten windows installed. The installers were on time and professional.

* Excellent team excellent work performance excellent attitude quick and rechecks work when done and provides information for future reference

They installed a big beautiful window with two slider windows on each end. It looks gorgeous! It made my house look awesome!

We used them for new windows and installation. Products were ready way ahead of schedule. Install was quick and professional. Very happy with results.

* The team was awesome. They were very careful not to bring dirty in the home. I truly appreciate that. The product is great. We love our new heating system.

We had a new front door bought and installed by Sears. The door is beautiful. We are extremely satisfied. The company was good to work with and kept us informed when the door would be ready to install. The project turned out great!

Excelente

Very good coordination before the installation and very effective coordination during and after installation.

* Took a little longer to get the material and schedule than I thought it would. Install crew did great, late start because of rain but one day install.

* Casey Rinehart is a wonderful representative of the company. The HVAC company did a wonderful job as well. He kept in touch every step of the way.

Good

Ok

Everytime I have had a contract with ANY of the ac and heating services when I was put on the rush list it still took over a week. Ecspecally when during a heat wave or very cold weather. Their are other heating and ac companies that don't deal with contracts and are still licensed and insured that I use that show up the same day or the day after. The warranty on the unit is still valid and sometimes the price is even better! I don't see any sense of paying for a service contract.

I needed a new unit put in because mine went out in July with 100+ temps outside. I was told I was on the "rush" list & was next in line. It took 2 weeks with no a.c. before finally getting all correct with several phone calls, messages & emails before getting my new unit in. George, the original sales rep that got out was great..very sweet & seemed concerned. Although all staff was nice, I would have appreciated more communication throughout the process. Might I add...I paid for the new unit in full & still, it took that long. I recommend them only if you're in no hurry but if you need help NOW (or yesterday), like I did...I recommend going elsewhere.

That's why this place is going out of business.

Three month delay in installing air conditioner.