All reviews for Zoom Drain

Write a review
    5

    The guys who came out to help me were fantastic! They diagnosed and fixed my problem quickly and gave me a price significantly lower than what I had been quoted for the same work by another company. Highly recommend!

    5

    Derek did a great job fixing our drain problem. Other plumbers could not get the main drain line for our commercial office building unclogged and water was backing up through the floor drains into the building. Derek came out within an hour of calling and had it fixed within a couple of hours. He used his camera to show the condition of our plumbing system and suggested preventative maintenance we could do to keep from having problems in the future. Will definitely use again. Thanks for the great work!

    5

    Everett was personable, knowledgeable, and considerate. Our tenant has been having trouble with the toilet, and we’ve had both a handyman and another plumbing company attempt to solve. Everett was thorough and put us on the right path to a solution. Many thanks!

    5

    I felt as if they very honest and I felt the pricing was moderate. They were thorough and very mindful of cleanliness throughout my house. Listened to my explanation about the issue without interruption. I will definitely use them again when and if another issue arises.

    5

    Asheton was super helpful and friendly when he was at my house for the appointment. I was having blockages within the plumbing and needed to find the source. I appreciate his knowledge, understanding, and recommendations. I will a repeat customer when I need these services again.

    5

    Everett and Derrick and their crew were professional, knowledgeable and efficient with assessing our back-up issue. They got us taken care of quickly with quality work and kept us abreast every step of the way! Hands down would recommend them for any of your plumbing needs.

    5

    Brian Taylor came out and he was very nice and knowledgeable. He explained the problems and helped me to understand my best options. I really feel as though he deserves 5 stars. I will continue using Zoom Drain for any further plumbing problems I may

    5

    I was very pleased my experience with your company was good. They were very professional. Didn’t try to tell you something that you didn’t need. I would use them again if I have to.

    5

    We had Wes over for our service.Great job,great service and a great guy.Will be using this company again. Thanks again.

    5

    Everette was great! He communicated with me all of my options, made sure I was educated on the issue, kept me updated on his progress and was very friendly and polite. Would definitely recommend him and this company.

    5

    I realized there was a leak in the wall and had several people investigate the situation but there was no clear answer on where it was coming from. Derrek and Caleb were able to find the leak and stop it! Thank you for your hard work!

    5

    Amazing service! Asheton came over within 2 hours of my online inquiry, gave me an estimate and then fixed my clogged sink! Super nice technician, really good communication from main office. Great job!

    5

    Anthony and Wes came out to our rental on a hot hot hot Sunday to figure out what was going on with the backflow of sewer in our toilet and tub. They were super thorough with their inspection and attempt to thoroughly flush our pipes. They gave us options and of course the good and bad news. They were great with communicating with our property manage and cleaning up before they lift. Once I am a homeowner again, I will certainly have them on speed dial. Thank you guys so much!

    5

    Update: We hired this team again to do more work on our bathroom and we were happy with the outcome. Even being short staffed they completed the job without complaints.

    Derrek McGhee and his crew did an amazing job and were very professional. They explained everything they were doing as they did it. They worked in tough weather conditions and still did the job in a timely manner. Cleaned up the work site and answered all my questions. Very happy with them and this company.

    5

    Excellent response and communication in scheduling our appointment. The service tech was polite and did great work.

    5

    Zoom came out quickly when called, and help fix my water issue. Great customer service, cant thank them enough!

    5

    Zoom is the best! Wes and Caleb got the job done so efficiently, I was amazed. Everything looks great!

    5

    Great work and service! I’m very happy that my issue was resolved. My technician was very knowledgeable and great customer service.

    5

    Not only did zoom drain get me in last minute, they were able to come in earlier than expected and arrived promptly. They came in and were prepared to wear shoe coverings which I've never experienced with other services. Anthony and Everett were extremely professional and pleasant to work with. It was a minor fix that was quick and easy. Overall very impressed by the communication and professionalism. I definitely found my go to plumbing co. My dogs also really liked them which means they are definitely good humans. Dogs know all.

    5

    I had a great experience with Zoom Drain and highly recommend them for any drain or sewage service needs. Derrek McGhee and his team were extremely professional, courteous, and hardworking from start to finish. The owner even came out personally to assess the situation, and he made every effort to clear the pipe before informing me that replacement was necessary. He showed me clear evidence of the issue and thoroughly explained all of my options, which I really appreciated.

    What impressed me most was how quickly they were able to get things moving—they fast-tracked the project and pulled permits within just a few days. It’s never fun dealing with major pipe issues, but they made the entire process as smooth and stress-free as possible. Overall, a top-notch experience with a reliable and honest team.

    5

    Technicians were professional, prompt, and moved quickly. Got the job done in less than an hour and gave advice for preventative measures. Kitchen sink was draining EXTREMELY SLOW. Would definitely call again for services.