All reviews for Advanced Appliance Service

Derek came to check our HVAC unit this afternoon. He was efficient and took the time to explain what was going on.

We have been a customer of Advanced Appliance for several years, They just recently replaced the motor in our septic tank. Their service technicians were excellent, very polite and professional. I give them a 5 star anytime. Great Company.

Advanced Appliances is one of my preferred choices for handling warranty-related claims.** Their team of skilled technicians is incredibly knowledgeable and always comes prepared to tackle any issue with expertise and efficiency. Additionally, their office team makes appointment scheduling a breeze—quick, easy, and flexible to fit my needs. From their professionalism to their attention to detail, Advanced Appliances consistently delivers high-quality service, making them a trusted partner for all my appliance needs. Here recently I had a long drawn out battle with my Home Warranty company & Advanced sent out a veteran appliance technician by the name of Craig who was VERY knowledgeable, kept me informed on the process from diagnostic of my Samsung Refrigerator to the repair. This company both the High Point & Winston-Salem location ALWAYS dispatched very knowledgeable & skilled technicians. I will always prefer & suggest Advance Appliances are on my Home Warranty claim as my contractor company of choice. I’m very pleased

Carlos Fernandez came and cleaned our vents and did a phenomenal job! He was here 2 complete days! He cleaned the registers and the floors where the registers had been. He worked harder than I have had a person work in my house in a very long time. He was professional from the moment he walked in the door until he left late on the 2nd day. I highly recommend Advanced Appliance for all of your needs. We have used them for 30 years!

Waited a week for them to unclog a drain and they never even called me to let me know they needed to reschedule. I had to call them to find out they weren’t going to show up to my scheduled service. I went with a another company. I would not recommended any branch of advanced appliance repair.

My first bad review ever. I told myself I would never leave a bad review just because I know it hurts people. I can overlook a lot of things, but to consistently get lied to. I am not even getting into the detaills here but I promise you do not hire this company. If you have to work with them for a warranty issue, call and request another company.

This is the 2nd time that I have had a cancellation with Advanced since working with them through the years. They put me on the schedule for a 1-5 slot. Then to call at 3:30 and say that they need to reschedule for TWO DAYS LATER. My HVAC is out and I took off work and they casually call to reschedule not knowing that people take off work for this.