All reviews for Dr Drain Inc

Very happy with the service and availability which is important

Dr Drain Keeps Your Pipes Sustained

Great company , wonderful customer service, and knowledgeable employees.

Great service! Fastest response! Definitely recommend.

Mr. Ted was friendly and very quick at his job!! Thank you!!

Knowledgable, kind, honest. Bring your business here. You won’t regret it.

Professional but not stuffy; inexpensive but not cheap; I'll never call anyone else

Very good communication. Great service provided. Will definitely use them again for any plumbing needs.

Fantastic company, great customer service, very responsive and high quality work. We never hesitate to call on them if we need some work done.

I am a plumbing contractor in the area. We routinely refer work to Dr. Drain that we are unable to do or for services we do not perform and have never had any complaints from any of the homeowners.

Followed up to another plumber and did a better job of cleaning up the site. Both good plumbers but a better job by Ryan of Dr. Drain. Thank you.

Ryan arrived to replace a toilet. I had already purchased the replacement toilet but it was the wrong toilet. Ryan arranged for the toilet to be swapped out and was incredible in his customer service.

Very pleased - called on Christmas Eve to fix a clog in our main line and he was there within an hour. Upfront about his (very reasonable) prices and gave us good tips to avoid issues in the future. Highly recommend!

Ted was able to make it out the day after I called. He gave up front pricing, and was friendly and thorough. All work was completed as promised the same day. Definitely recommend - I will be using this company again!

Dr Drain in Hillsborough once again was wonderful. I’ve had them before so I called again. City water had a seed come through and it lodged in the Flapper leaving a constantly running toilet. They gave me a window of time for the same day but came within that first hour. He found the issue instantly and showed me the seed. What I really appreciate about Dr Drain (besides that cool name) is I have learned so much. Ie: what NOT to put or flush in your toilet. Now I really appreciate that as it proves they are on the side of we the people. After all, the more wrong stuff we put in our toilet; the more we have to call them. Not to make this review too long I’ll tell you one of several things I’ve learned Do Not put those ‘wipes’ in to flush. Stick to Toilet Paper. There is a lot more they teach. 10 STARS

I have an AHS contract. My water heater went out and I didn't know what was wrong, so I called AHS and they had Dr Drain call me. This company was the fastest I have seen to call back. I scheduled an appointment for the same day. The tech came out and told me that my heater would have to be replaced. I was devastated. He said he would call AHS and let them know what was going on. AHS in return called me and advised me that there was a lot of stuff that wasn't covered and I was going to have to pay out of pocket. At first I was mad at Dr Drain and AHS, but I started calling around other plumbing companies and found some of them higher in price for less work.
I also found some lower in price for just the heater its self to be replaced, as I told them what I needed they wanted to add extra cost on top to bring it up to code.

AHS was confusing when they tried to explain the cost of installing my water heater. It ended up being Dr Drain had the same pricing or lower, but did more work than the others to bring it up to code. I felt very happy with Dr Drain, because they gave me the price upfront and that is what I paid at the end.

I went to Angies List and printed off a coupon for $75 and with this it made Dr Drain cost less than anybody else. I would recommend them to my friends, family, and neighbors.

Our hot water heater stopped working. Ted was at our house within an hour. He gave us great tips on what went wrong, how to fix it in the future, and what to look out for. He didn't even charge us for the visit! Very highly recommend!

Our go-to plumber. Ted & his team epitomize trustworthiness & professionalism - restored an older water heater after another company quoted a costly replacement - still going strong 3+ years later. Friendly & fairly-priced.

I have used Dr. Drain Inc several times. April took my call and let me know that someone would be by that afternoon. When Ryan arrived, within the time April quoted, I had not made it home yet and April gave me a call to let me know he was there. Ryan, as always, was prompt and professional. I highly recommend this company.

Dr Drain has helped us multiple times in multiple houses. They are always prompt, courteous and thorough. Both Ryan and Ted are extremely knowledgeable and I trust them explicitly! Both continue working hard until they find the right solution... even if it means hanging out in our crawl space for hours! We will certainly call them with all plumbing needs!

Dr. Drain Plumbing blew my expectations away by doing Great Work, staying in touch and getting it done in record time (even in the middle of a winter event). I absolutely have no reservations about giving them my highest recommendation and will not hesitate to call them in the future for my plumbing needs.