All reviews for Step One Cleaning

Sergey didn’t just clean our couch — he restored it. Meticulous, efficient, and genuinely kind, he worked through conditions that would’ve sent a lesser professional packing (our AC was completely out, and he never once complained). The results: Absolutely stunning. Our couch looks better than the day we brought it home. 10/10, no hesitation, we will absolutely be calling him again. 🤩​​​​​​​​​​​​​​​​

I ordered a car seat stain removal service. The results were immediate. The seat looks like new.

Did a great job cleaning our carpet. Second time we have hired them.

Sergei from Step One Cleaning did a great job cleaning our carpet. The difference was noticeable right away — it looks much fresher and cleaner now. He was on time, professional, and took the time to make sure everything was done properly.
The whole process was easy and stress-free, and the carpet dried faster than I expected.
I would definitely recommend Step One Cleaning to anyone who needs carpet cleaning and will be calling them again in the future.

Sergei was amazing to work with. He cleaned my carpets, my couch, a rug, my stairs AND detailed my car inside and out and gave me an awesome bundled deal. Everything looks and smells amazing. He even went above and beyond and brought some packages he saw outside and took his shoes off whenever he came in. Scheduling was quick and he’s very responsive over the texting system. Highly recommend!!!

Amazing he did both of our cars and they both look like they freshly came off the dealership parking lot

Excellent carpet cleaning service! The team was professional, arrived on time, and did an amazing job removing stains and refreshing the carpets. Communication was easy, pricing was fair, and the results exceeded expectations. The carpets look much cleaner and feel fresh again. Highly recommend and will definitely use their services again!

Great service! Thank you!

Sergey was professional and thorough. Everything looks great!

AMAZING CLEANING! This company is exceptional! Terrific service! Sergey was amazing! Will be using again for future cleanings🙏

Awesome service! Carpet looks brand new. Fast, friendly, and reliable. Highly recommend in the Charlotte area.

Sergei was great! He came 15 minutes early and got the stain out in under an hour. I’ll definitely be booking again!

Outstanding results ! My carpets look brand new! Would definitely hire him again and would enthusiastically recommend him to others!

Excellent prices. Excellent service! He did a great job !!

The communication was clean and easy, the work was done fast and perfect. Thank you very much

Sergey did an excellent job! Very professional and thorough. Would definitely recommend his services!

Sergey did a wonderful job cleaning my sectional. He was thorough, efficient and fairly priced. I will definitely be using his services again. Thank you Sergey!

They did an amazing job cleaning my couches. They’re my new go to for upholstery and carpet cleaning. Great prices!

Step One Cleaning did an amazing job! Great quality, fair prices, and exellent customer service. Highly recommend!

You will not be disappointed. Sergey did a fantastic job on my furniture. From booking to the day of service, excellent communication, customer service, & handle my furniture with great care. I will book step one cleaning again.

Sergey of Step One Cleaning, did an excellent job in thoroughly cleaning all of my upholstered furniture and rugs. The quality of his work was exceptional and professional. His focus was to provide a meticulous, detailed and in-depth cleaning. It was a pleasure having him in my home and I highly recommend him.
Paulette Ozar