All reviews for Formula Air Heating & Cooling

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    5

    My experience was fantastic. Michael, in particular, was exceptional while my new HVAC system was being replaced. He went above and beyond to make sure everything was working properly. He was 100% professional, polite, punctual, etc. I highly recommend this company.

    5

    Cameron, the owner, reached out promptly to help resolve this issue and has scheduled a technician to come take a look.

    We had someone out to fix our air conditioning on November 26th. They replaced the fan and said all was good. We didn’t need to turn the air on again until December 25th and as soon as we do, it makes a horrible noise for the entire time it ran. I call at 9am on Monday to have them fix it properly and they tell me it’s not covered since it’s been more than 30 days. So at 32 days I’m out of luck because I was trying to be respectful and wait until after the holiday weekend. What’s worse is the person on the phone kept moving the date to make it seem like it had been even longer. First she said they came out on November 25th then it moved to the 24th as if I didn’t have the date already recorded.

    5

    Formula Air was absolutely fantastic! They came out to repair my HVAC system after another technician left it with problems, and they did an amazing job. It took quite a bit of work, but they were diligent, professional, and made sure everything was done right. My system is running perfectly now, and I couldn’t be happier. Highly recommend Formula Air for any HVAC needs!

    5

    Jesse was great..on time and knew exactly what was needed..very polite.. professional.. prompt and courteous...the price I pd was through my warranty company..shout out to Choice Home Warranty..

    5

    Malik Wimbish was one of the best HVAC technicians we have ever had. He was extremely knowledgeable and got our heat working. Explained everything and super nice!

    5

    Very knowledgeable technician got to the bottom of why our heating was going in and out, super courteous, helpful and obviously very experienced. Customer Service staff also courteous, friendly and helpful. Formula Air are a great team.

    5

    The service was good, and the customer service representative was very helpful, professional, knowledgeable, and respectful. The serviceman who fixed my furnace was equally professional, respectful, and kind. He was determined to resolve the issue and he did.

    5

    They were on time and Austin was a fantastic operator. Very professional and a great communicator around what he was doing and the process that was underway. While I’m not pumped our AC is out, I do appreciate the interactions.

    I then chose them to replace the unit and very satisfied with the process!

    5

    Austin did a great job! Kind, professional and knew his job well. So thankful Formula Air Heating & Cooling gave me an appointment quickly.

    5

    Michael and Olei were totally fabulous! Professional and polite. Informed me of every step taken. Was very respectful of my home. After the job was completed, they took the time to explain how to move forward; who to contact if we have questions; ensured we had adequate carbon monoxide detectors; and, again asked if we had questions. I was totally pleased!

    5

    Nick was great help and notified us ahead of time before showing up. Very informative and took time to explain the issues and what to lookout for in the future. The scheduling and communication from the office was excellent.

    5

    Formula Air did a great job tuning up my heater. The technician who came out, Austin was phenomenal. He displayed great professionalism, walked me through what he was going to be working on, asked the right questions to ensure he understands the situation of the heater/house. Answered questions that I had and provided some great recommendations. Will 100% recommend Formula Air especially if you’re lucky to get Austin!!

    5

    Scott was awesome! He is professional, explains everything very well, gets the job done for complete satisfaction. Highly recommend!

    5

    Great service. Put a service request through my home warranty. Formula one scheduled and came out quickly. The replacement was covered under our plan so all we payed was the standard service fee for them to come out. They provided great info on air purification for the home

    5

    Professional service through and through. Great communication and effort to accommodate my busy work schedule. Upfront, honest pricing. Clean, efficient and professional installation of my new air handling system.

    5

    My warranty company set up an appointment with Formula Air for the heating issue we had. Communication with Amanda via text was quite and easy . Tech Austin was very knowledgeable and fixed the issue quickly. Explained everything in detail to me. Very happy with the job done.

    5

    Thiago was great. He came out to double check that my heating exchange was working properly after I was told it wasn’t. He did a thorough inspection and identified other issues that need to be addressed. He even checked my CO detectors. Thank you for sending such a thorough and caring repair man!

    5

    Allen was here right on time. He could here the furnace noise as soon as he entered. He diagnosed the problem very quickly and made the repairs needed. After finishing , he explained what he had done clearly. He is very friendly and if I need any repairs again,
    I would ask for Allen. He is so knowledgeable and was in & out in
    Just minutes.
    Thank you Allen & Formula Air.
    Carol Allen

    5

    Scott was on time, professional, quick to the job, knew what he was doing, took photos and went over them with me, provided next steps. Received a copy of my invoice with findings and the $0 balance within an hour. Amazing!
    Could not have asked for a better tech. Awesome! Roger, Homeowner with old HVAC

    5

    Technician Jesse was really helpful and knowledgeable.appreciate his professionalism. We work with them through our home warranty and would recommend to anyone. They replaced our furnace through the warranty. Oleh and his partner were great - kept us informed through the process and assured all was working.

    5

    I purchased a new HVAC System & had the install done twice once by Andres which did not go well, he was very dismissive & didn't listen to what was needed. The system had to be re-installed by Jaron Brown & he was amazing & re-installed the system properly. I had to spend 2 1/2 days for the install & lost time & work. Nathan has been great to deal with thru the entire process Jaron was professional & meticulous & completed the job up & above my expectations. Although I had many problems the end result is great. I will give 5 stars based on the end result but this should be discussed internally.
    Thank You:
    John Giusto