All reviews for ECI Construction

Best experience created our dream home.

Kevin, he’s the builder I work with throughout my entire time I’m building my house. He listen to what me and my husband wanted-in our house.He’s a good man to work with.thank you, Kevin

ECI Construction Services, Inc. (i.e. Doug Muhle) built a home for us, on our farm in Granville County, NC....during the Spring/Summer/Fall of 2015. Doug and his team were a pleasure to work with.....from site selection & initial design, through project completion. Their project communication process was very good and they kept us on track, in making our various product selections. During the construction process, they kept the jobsite clean and orderly. When the home was turned over to us, it was clean, everything had been verified functional/operational and the landscaping was very neatly done. I would recommend Doug and his team for your new home or remodel project.

ECI Custom Homes built me a beautiful custom home back in October. Doug and his employees were very patient with me while picking out choices and changing my mind a few times, their building process went smooth the entire time and I always got responses back quickly when I had questions I would recommend this builder to anyone I am very happy with how my home turned out and wouldn’t have changed anything.

I just bought a new custom home from ECI Custom Homes. I looked at many other homes because it was my first home purchase, but when I stepped into this one I knew it was "The One". Great attention to detail with everything. My house was full of nice upgrades and was still a great deal. Thank you, Doug and ECI for helping make the process smooth!

Sincerely,
Jamie Myers

Built my home in 2005 from custom plans and design features I wanted as a picky buyer and I was completely happy and can now after being in real estate heavily for 25 years appreciate even more the value provided in quality and flexibility especially for the price.

I am currently in the process of building my new home with Doug. He has been very responsive, professional and attentive to me and my husband. He found us the perfect piece of land and helped us customize our home. He has helped guide us on decisions and listened to our needs in the new home. I highly recommend Doug and his team.

We ordered a custom home to be built through ECI custom homes. Doug explained the structure to us thoroughly and helped make the process easy. He always was fair during construction and delivered on our dream home. We didn't always agree on every detail but we recognized his honesty and he never cut corners, or let us down on the remedies. He also has a great eye for design and will make your dreams a reality. We would highly recommend Doug and the ECI Team.

Sincerely,
Walter Smith

We built a new home with ECI and love it. It was a smooth process from start to finish with Doug and his team. They were very helpful explaining each step of the process. And when we had a service call after the home was complete and Doug was there to assist if needed. Very helpful and friendly company. Highly recommend this company for your next build!!

As a realtor, my clients' needs and goals are always my top priority. I recently had the pleasure of assisting a long-time client in building their forever home. We consulted with several builders during the process, and ultimately decided to contract with ECI Custom Homes. Doug and his team at ECI did an outstanding job. They built an amazing custom home that my clients are truly thrilled with.

I know flooring and Doug's brought me in to work with him on a few recent projects. His craftmanship is second to none and I don't think that I can say anything short of his business skills and professionalism. He's a great guy and I hope to work with him again.

Terrible to deal with. Fraudulent allowances. Doesn't follow his own contract. Terrible quality and they don't fix issues unless you give more money.

It's pretty sad he has to get family members to make up fake positive reviews.

I have been following my brothers build with this firm for the past couple of years. I have built two homes and have friends that are in the construction industry. So I asked a lot of questions As my brother was going through this process. I wish I had lived closer and I could’ve helped him to avoid working with this disaster. There were many warning signs. But he went ahead anyway. He is not happy with the results. Extra costs overall but most notably change orders that were out of control, verbal agreements that were conveniently forgotten, forcing use of vendors who had cozy relationships with the firm, including family relationships with prices that were excessive compared to fair market. And lastly, failure to follow up as per the agreed contract warranty within a year. Documented issues include flooring buckling, electrical problems, drywall seams separating, small leaks. The date is coming up on one year and the builder refuses to inspect and or repair these issues. Denying there are issues or simply not Responding. I have suggested my brother contact an attorney and I am considering funding it. I think they think most people don’t have the means or wherewithal to hire attorneys and fight for themselves. It is not pleasant, but in this case it Would be warranted. Stay away from these guys or make sure you have an attorney look at the contract in great detail before you sign it.