All reviews for Johnstone Supply

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    5

    Great poeple there

    5

    More than just a parts house.

    5

    Great customer service, everything you need

    5

    Great parts pricing and wonderful service

    5

    Great service the guys are friendly and willing to help. I then using Johnstone for years and I highly highly recommend them. And to the staff at Johnstone thank you guys you're awesome.

    5

    Great service the guys are friendly and willing to help, and using Johnstone highly recommend them.

    5

    A big thanks to Rob, john, Rich, Mike and Rickie! This is the best supply house for customer service in all of North Carolina. It's like coming home every time I walk in. You guys rock!

    5

    We love Johnstone Supply in Garner at Alexander Heating and Air Conditioning. The Garner staff is always so nice and accommodating and go out of their way to make everything right. Always great doing business with them.

    5

    My name is Leigh. I am the Service Manager at Fogg HVAC, Inc. Brandon in parts has been helping me find a control board for a GE wall unit. He has gone above and beyond to help me find this part. Brandon has given amazing customer service, and made the search for this part very easy!! Thanks so much Brandon!!

    5

    These guys are best HVAC supply house around. They’ll find you what you need if they don’t have it.
    Stock is great. People are friendly and helpful, which is very rare in this business.

    5

    Extremely nice and knowledgeable staff. Prices were fair.

    5

    Great store! Clean & well stocked with my favorite brands. I had the parts i needed in my hand in minutes. Employees were super helpful also! Unfortunately they don’t sell to the public so i had to buy it from Bezos but still, great supply house.

    5

    Docks located on front left side of building. Must back in from road. Please do not attempt to pull through parking lot from right side. You can blindside if needed or turn left at first entrance into adjacent property “Bob’s Muffler”, back into Jonestone Supply driveway to turn around. I used to center lane and backed truck down to dock driveway. Busy street, even at 1030PM. Gate opens at 0700. Overnight Parking! The road appears to be open all the way thru, but I haven’t tried yet to drive towards the shopping centers. Road was closed last year while walking to Walmart. Car/Truck traffic. Great place for delivery.

    4

    Great place to do business but they could use more counter help

    3

    The prices are not under management control, compare it to other jhonstone supply locations

    2

    Very bad customer service in the front desk. Two guys who working there the was very rude and don't have nothing of customer service. This is the worst place to go to buy hvac part

    1

    Called to inquire about an air return grille, was put on hold ten minutes only for the guy to tell me I need to be licensed HVAC contractor for him to talk to me. I work for a GC who has a Licensed HVAC guy who couldn't be reached at the moment. Guy on the phone was rude, wouldn't give a yes or no as for having the size grille we need and was a waste of time.

    1

    What a POS location this is. Won’t sell me a filter drier because I don’t have an account (I live in another region). It’s not electrical or mechanical and I been doing hvac 33 years.