All reviews for Raleigh Trane Supply

Very good jb is great

Excellent service and good staff

Great friendly fast service.

Very helpful with finding parts you need

JB is the Man. He is your guy for HVAC parts.

Knowledgeable staff and got my part to me in only 3 days

The gentleman at the counter was genuine, very helpful and knowledgeable.

Very knowledgeable staff with great customer service. Dave King is always genuinely interested in your business.

Always a great company to deal with and have a good stock. The guys at the counter have excellent product knowledge.

These guys got the parts I needed to fix my hvac without problem or having to use amazon. They have all the parts you need and at a good price.

Good place

They didnt have the trane part, but the counter guy was very helpful.

The reason for only three stars is because I asked for a VFD drive to already be flashed pre-program. I waited the extra time to get it because it wasn’t in stock and it came not program. Now I will have to wait on a phone call or watch a CD or receive emails back-and-forth just to get this thing program from a 12 foot A frame ladder. We all know how sometimes it’s hard to get tech-support from any company so having this pre-programmed would’ve made this job go much more smoothly, especially having to work from such a high height.

Will not sell to individual buyers. Contractors only.

Simple call to these guys one minute ago to enquire about purchasing a blower motor but I needed a couple questions answered about it and they immediately rejected me to contact Trane of whom is no help at all.

It's obvious all these guys are only interested in sending contractors to your home to make money off of us.

I'm getting the same feedback from everyone I've called.
FYI, Trane recommended I contact these guys for the help I need yet nobody wants to discuss the motor I need!

This country has gotten ridiculous.

Do NOT USE TRANE... it is trash that they find every way possible to back out of the warranty.

I made the MISTAKE of having a TRANE unit installed on my home just over 5 years ago and have had problems ever since.

NEVER, I repeat NEVER, use Maynor for heating and air. We purchased a new HVAC unit from Maynor Heating and Air (Trane - also trash and over hyped as quality). We purchased with the promotional paperwork advertising a 10-year warranty. We have had repeated problems with the unit ever since. At approximately 5 years and 3 months into the warranty, we had to replace the fan on the unit, which was just over $600, because we were informed the warranty had expired. I inquired why, since it was advertised as having a 10-year warranty.

Maynor then informed me that Trane only has a 10-year warranty if you register the paperwork when you purchase. I let Maynor know that at no time was that ever made known to me. They then blamed it on my contractor, saying that he should have filled out the paperwork. Then, two weeks later, I had another issue with the unit. Maynor sends out their technician and tells me this is a leak, and it is due to a manufacturing defect. Since they let the warranty run out, they offered to discount a $3800 bill to $3500...

ARE YOU KIDDING ME? It is your fault the warranty ran out, and you make up your own internal policy to point the finger elsewhere... then, KNOWING it is the poor-quality equipment you installed, quote me another $3500 repair. NEVER AND I REPEAT NEVER TRUST THESE PEOPLE TO WORK ON YOUR HOME.