All reviews for Gateway Supply Co.

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    5

    I want to give a BIG THANK YOU to the staff at the Raleigh, Nc and Hartford, SC locations. They went above and beyond to help me get what i needed to fix a septic problem in time for a wedding. I showed up at the Raleigh location at 3pm on a Friday afternoon in need of supplies to fix a septic drain field i damaged at a client's house. They didn't have the items i needed and I wouldn't be able to make it to the Hartford, SC location before they closed. I explained to them my clients had a wedding on Monday and was willing to drive where ever I had to to pick it up if i could pay for it over the phone and they leave it outside for me when they closed. So they allowed me to go ahead and pay at the Raleigh, NC location and notified the Hartford, SC location that I was on the way, but it would be shortly after 5pm before I would be there, and what my situation was. Shortly later I received a with a picture showing me and explaining exactly where my stuff was located. When I arrived in Hartford my stuff was exactly where they said it would be. If everyone in the world was half as helpful as the staff at these two locations the world would be a much better place