All reviews for King Heating & Air Conditioning

We recently signed up for their membership, and I’ve been very impressed with their services. We completed our first service visit then had an issue the following month. They were prompt in responding and got us back in the AC! Their service tech, Alex, has always been professional and ensures that I understand what’s going on. Their office also called the day of our appointment to let me know approximate ETA of the tech. Again, super impressed with their level of communication and professionalism all the way around!

We called and were able to get a technician to our home the same day. Cody S. came by and did a great job helping us and fixing our unit issue.

Cody was wonderful and really knowledgeable. I really appreciate him coming out and fixing my unit. I recommend him and this company to anyone very nice and courteous.

We had to have a new HVAC system installed. The installation technicians arrived on time and were very professional and efficient. They made sure the unit was working properly before leaving and everything was to our satisfaction. We were shown how to operate the control pad and the different features. They made sure we didn’t have any questions. We were very pleased with King Heating and Air through the whole process. They made sure the process was as stress free as possible. We highly recommend them.

It was a great experience. The young lady on the phone helped me with no problem, she was respectful and helpful, I believe her name was Ashton or something like that. And my service tech was a young man named Alex was nice, honest, smart and a great worker. He was nice and respectful to my wife and kids. They had our AC up and running in no time. I highly recommend getting King heating and air.

2/6/2025, Cody was my most recent tech.

I signed up for the one year maintenance agreement, and both maintenance visits were great. The techs were polite, professional and got straight to work. Both visits were done in around half an hour, and both times the techs explained exactly what they did.

King has always done well by us. Our AC needed replacing and they had a new unit installed in less than 24 hours of initially contacting them. The initial tech that came out was great and punctual. The gentleman that came to quote is for a new unit was great, he answered all questions and was great to chat with. Finally, the crew that showed up for the install was first class. Thank you all for everything, for a very stressful situation, you all deliver A+ service from the get go.

8/18/2024 Dylan was very knowledgeable and professional. He explained everything he did either as he was doing it, or with the pictures he had taken of the issues he had found. Understanding that we had an HVAC system that King Heating and Air is a dealer for, he offered a maintenance service contract in lieu of paying the weekend emergency fee. Given all the variables, we have become a King Heating and Air Conditioning customer!

8/22/2024 Had a follow up fall maintenance service with Alex today. His service was outstanding!!! He was very thorough and checked everything that needed to be checked. He left a very detailed invoice of what he checked and detailed recommendations for us. He was very pleasant and professional. I will recommend King Heat and Air 100%!

9/4/2024 Had a follow up with the electricians of Kings Heating and Air Conditioning. The installer of the system put in an incorrect configuration of the wiring and breakers, giving me two 20 amp breakers instead of one 40 amp breaker. This was noticed during the service and the electricians came out and fixed it. These guys are apparently real good. They were in and out in about 20 minutes. I didn't even know they had left until I asked my wife to go check on them to see if they needed anything.

Upon scheduling my appointment with King, I knew who was assigned to complete the maintenance with a reminder the day before.
Dylan arrived on time, very professional, explained everything that would take place and once complete, he explained his findings. He was very thorough. It feels good to get great service. My experience with King's is, customer satisfaction and excellent customer service is their #1 top priority. Highly recommend. Thanks for your first-rate services.

We are so grateful for the crew that came out and worked on the mini-split and electrical for our bonus room. The guys who came out were Chad, John, Junior, and Ricky! They were amazing and did such an incredible job! We loved working with them! Chad even went out of his way to make sure that I got the electrical plates that I would be happy with. Every step of the way, they involved us and asked us questions and truly went above and beyond to make sure that we were happy with everything and that is such a rare quality these days. The work they did was top notch! We are definitely giving 5 stars to Chad and his crew and your company for the work that was done and we are telling everyone about it. When we get ready to do our generator, we will be coming back to King HVAC for that because of how pleased we have been with this whole experience. We will most definitely be requesting Chad and his crew because there is no one else we would rather have do it. Thank you for sending them out here to do our job! Thank you for employing such good people who can be trusted to do great work and who treat the customer as if they really matter! Much thanks!

Wanda

They were very prompt. When it was determined I needed a new system they had someone out there within hours to give me a quote. Their quote was very well itemized and straightforward but descriptive enough that I knew exactly what I was getting. During the install there was an issue getting the new control unit to match up to the older electrical in the house. The owner himself came out since his supervisors were busy to ensure the job was finished in a timely matter. I am very happy with there service and clean up after. 10/10 would use again.

Could not be more pleased with the work done by King Heating and Air, they are professional, efficient, timely and do outstanding work. Highly recommend for all your HVAC needs!

I really appreciate this company for their honesty and commitment to making things right. They took the time to carefully identify the issue with my HVAC system and provided me with clear information that helped get the problem resolved. Thanks to their effort, my home is finally comfortable again after weeks of frustration.

Aaron went above and beyond to make sure I was satisfied. Highly recommend them for their professionalism, integrity, and excellent service!

Josh came to service our system. Very nice (and funny) guy. Service was quick and he thoroughly explained everything. Service was also scheduled quickly. We have used King for years and have recommended them to neighbors. We appreciate companies like this that treat their customers right.

Excellent HVAC company and customer service. The woman who answered the phone when I called to schedule an appointment was very nice, prompt, and offered to send a technician out same day, but I had to request service the following day due to my work. 8am the next morning, Jacob came out and took a look at our units and went into our crawlspace. He took photos and explained everything in depth, made recommendations, and was overall wonderful to work with.

Above and beyond is an understatement. Cody S. was extremely professional, courteous, and knowledgeable about my HVAC system. He found what was wrong with my unit and explained everything so that I could understand exactly what was broken and the best way to fix it. I highly recommend this company to anyone in need of yearly maintenance or repairs.

Cody S. Came to my home in Fayetteville to give and estimate for work. He was on time but more importantly, explained my situation logically and in plane terms so I could understand why things were going wrong. He explained possible options to fix said issues as well as the pros and cons for each option.
He's a Great tech and obviously a veteran in his trade. Will use again.

Cody is the absolute best. He was at our house 3 times in 2 weeks. We have an older system and it's been on the fritz lately. Cody took his time explaining everything to us. I understood maybe 2% but he explained it in a way that made me feel like I was in good hands. We really appreciate the dedication and patience he had with us.

They were super awesome with the install of the new unit. They evening took the old one with them. Their financing opinion was open and helpfully. I would recommend them for all a/c and heating needs.

The crew swapped out my HVAC system in about four and a half hours. They were very professional and friendly. All and all it was a very good experience!

We called on Wednesday and Eddie came out the same evening, measured and quoted us a price with financing. We selected a unit, and they came Thursday morning to install. They came in and did an amazing job installing our system. Everything quick and seamless. 10/10 recommend!!