All reviews for Hebert Plumbing Co

Jay is absolutely wonderful!

They quick, efficient, and knowledgeable and took care of our problems with ease.

John came within 3 hours after I called, educated me on the problem, and fixed my dilemma! Very professional, prompt, and efficient

Sometimes you just need some help and Herbert Plumbing delivered! Needed some help during pandemic and they asked for pictures and helped me diagnose the issue. Will come back for all plumbing needs!

Mr. Hebert responded immediately to my needs and was at my house in 15 minutes on a Sunday evening. He fixed my problem within 5 minutes and also educated me on how to fix my toilet problem in the future. Great gentlemen and awesome business man!! Thanks so much Mr. Hebert!!

Very professional. Mr. John was beyond professional and willing to teach how to fix a problem. I could tell he had many years of great work under his belt. his knowledge and service are top notch. If you have a problem he can help.

John and Andrew were quick and responsive to our plumbing emergency. They came over after hours on a Saturday and were efficient, knowledgeable, and fairly priced. We will use them for future plumbing needs.

I have used John several times and he is unfailing honest, reasonable, and helpful. He is extremely knowledgeable and always explains what and why he is doing something. I can honestly say I would not even consider using another plumber. I could not be more happy with his work.

Came out withing one hour after the call. He came in to repair a repair sewer flange - that is about all positive I can tell. Instead of taking the old flange out he obviously took a shortcut and just glued a new mount on top. Red glue after stained my brand new bamboo floor around the toilet. Three small screws supposed to support the broken sewer flange in addition. My concern that the toilet would end up sitting way to high was replied that the person doing the repair would do this for like this for the past 32 years, never direct reply to my actual concern. I ended the job early and had to ask him several times to leave my home before he finally would. He charged USD175 for a job not even finished, less than an hour in my house and virtually not material cost. A rip off for sure, you should see the mess - even if you would be able to put the toilet on the two holes to mount the toilet are not lined up, so the toilet wouldn't actually not be level. Strongly suggest to look else ware for a job done properly. I did ask for a proper repair, not a fix what bytes me back in a couple of years ruining my house. I am not a specialist but I can tell the difference between a properly repair job and a shortcut fix. What a nightmare!

Repaired backflow a few years back fixing a union that later broke after repair. Used for backflow certification the end of June 2022. Union just broke after they last left. Texted John he asked if I used a wrench to tighten. When I replied his technician last to touch he replied we don't break parts. Wanted to charge $150 plus parts to repair.

Keep in mind if you use his service and something breaks you may get; "we don't break parts."

Response was very quick, showed up in 2 hours. Unfortunately could not fix the leak in my $550 Delta Touch faucet because he could not take it apart, he was unfamiliar with the design. He tried drilling a hole in the neck to release the press tab and Delta tech support said that is not the solution! After 45 minutes left without resolving the issue and I had to pay for the first time in my life $162 because the expert could not fix the issue, should have called Roto Rooter or Michael and Sons. Got in touch with Delta and they are sending me the repair kit for free. Still have the leak and an unresolved issue. If you take your car with an oil leak to a mechanic and he spends 45 minutes trying to remove the pan and says, sorry I cannot fix it, here's $200 bill for labor, how would you feel?

Edit: I called Delta customer service and they sent me a replacement cartridge. It took me all of 4 minutes and 30 seconds (just one set screw) to replace the cartridge and the faucet works beautifully. Felt cheated for being charged for a repair that was not done, a plumber that wasted my time and did not know how to replace a Delta faucet cartridge. Wish he had been upfront about it and more professional rather than charging an unsuspecting customer!