All reviews for Sylvester & Cockrum

Good

Great company

The best in the business

Best company on the world

Excellent HVAC Contractor

Our technician was professional and informative.

Excellent service. Would highly recommend. Installed ductless HVAC. Very professional.

Great experience with this company. Five stars for everything. John is terrific and followed through on everything he said that he would. I would highly recommend this company.

Fair pricing and wonderful customer service. I had my furnace serviced, they talked me through the process and help me understand the issues. I was impressed with how thorough the technician was. I highly recommend this company.

We hired Sylvester Cockrum to complete a major update to our building HVAC system. They replaced two 80 ton systems from the 1960's with two new Daikan 120 ton package units. The communication, profesioninalsm, and quality of work through out the project was excellent. The project was completed on budget and much quicker then I expected.

I recently had two of Sylvester and Cockrum's plumbers repair our gas water heater. The water heater is located in a very difficult area to work on but they were able to repair it and also maneuver it so next time someone would be able to get to it more easily. They were very professional, knowledgeable, and courteous, and had our hot water heater back up and running in no time!

From our initial call to setup an estimate appointment to the completed installation, my wife could not have been happier. Each person at Sylvester & Cockrum was friendly, honest and helpful. If you're looking for HVAC service or installation, I would highly recommend Sylvester & Cockrum.

Great business people...and good neighbors!

I had to run off into a cornfield so we didn't hit head on. The driver of NZ-1883 didn't even try to swerve out of the way and just kept driving, no remorse. I know if I almost killed someone and ran them off the road I would at least stop and make sure they are ok. State police are aware of the situation

Very unprofessional

Expect nothing from everyone.

WORSE COMPANY EVER, aweful customer service, to save you some trouble just don’t even call them. TERRIBLE management.

I am so disappointed. I scheduled a visit for a quote for electrical work. The tech came and was professional and everything went well and 3 weeks came and went and I still have not gotten my quote. I even called again to see where my quote is. What a waste of time.

Not the greatest experience. I, the customer had to show them how they had the Trane Symbio unit they installed wired incorrectly. Incredibly, the initial response was "I dont care what the wiring diagram says, I have installed many of these systems"! Until we all met with the Trane engineer and found out otherwise. Good luck with these folks

One of your employees operating a company van was driving carelessly and recklessly on stretches of I74 in Guilford County today. He swerved into my lane of travel without signaling and with less than 1 car length of space in front of me, almost hitting my car around 8am. This person is a liability to your fleet.

WORST EXPERIENCE EVER. I trusted them because my HOA contracted with them for our Trane system....big mistake. They no longer service residential, which is good..they left me with thousands of dollars repair bill due to them cutting all original components (wiring) and adding relays that resulted in one air handler motor for cooling needing replacement and all wiring to all relays needed to be fixed...I knew something was wrong when I smelt a burn smell. I was without heat until some of the issues were fixed by another HVAC company, now without air conditioning, waiting on motor for cooling. Also, after my auxiliary drain pan fell the first time and flooded my floor and the floor below, they didn't add a float switch...the switch was added by another company after the drain pan fell a second time and flooded everything two years later. I'm going to look into this issue further....a company shouldn't be able to get away with causing this type of financial hardship on customers.