All reviews for appliance solutions

Called at 9 am on a Monday told Josh what I needed and asked if he could do it that day. His service guy Jason was at my place at 130 and fixed in an hour. Amazing service and they both were very friendly and helpful. Great service and very reasonable. I’d recommend them to anyone! Thank you guys!

After getting conned into going to Lowe’s because of the old “bait & switch,” we decided to skip the other big box stores and went to Advantage Appliance to purchase our new range. We got a great deal from someone who knew his appliances and their inventory. And free delivery (in only two weeks!), free cord, free setup & free haul away of our old stove was just the icing on the cake.

Lesson learned. We will be back to Advantage for the rest of our new kitchen appliances this summer!

Purchased a grill to cook Easter dinner. The guys at Advantage showed me the differences between the models. I ended up getting a different model than I was expecting. In the end I purchased the model that best fits my needs. I saved a few hundred dollars. It pays to buy local from a knowledgeable source. I am very happy.

Very pleased with Josh at Appliance Solutions.
To have the piece of mind when calling him with an appliance issue, and getting a response, usually over the phone (just by explaining what was happening with an appliance), is something that is hard to find. Very reasonable repair rates. The extensive knowledge base that he has, is probably why in most cases, gets the repair done the first time.

We furnished our house when we built with Advantage 19 years ago. 2 weeks ago our wash machine went, I looked everywhere up in the north part of Bismarck and have never had such sad customer service (1 store I'll never go into again). Called advantage Wednesday morning and they actually had the set in stock, yes we deliver, install and take the old no hidden fees or extras to buy. Went to pick out colored - bought white because got 5 year warranty verse 1 year, took maybe half hour, setup for Friday already and they called before arriving, had on masks, did their job and we're gone. Quick, quiet and 100% A+ Customer Service from stay to finish. Saved the best for last. Now the product - so far awesome but it's hard to imagine the product not being as good as everyone I worked with so no worries here. Thank you so much guys! See you soon for the rest of the house.

David came to my house to replace some parts because of a water leak in the refrigerator. He was very professional and kind! He explained what might have happened and how he’s fixing it! Thanks David!

Bought a freezer from here, was told the freezer carried a 10 year warranty. I was excited because my last freezer, which I bought from Sears, only lasted 5 years. I had to beg Advantage Appliance to get my warranty information. After three months I still haven't received anything. I had to ask them where they turned the warranty information in to, and I had to call them myself to get the warranty information. As it turns out, it is compressor warranty only. As that turns out it is compressor parts only, I am still responsible for the labor to fix. I have to call this 1-800 number in Missouri if I have a warranty claim. So while I wait 4 weeks to have my compressor parts shipped to me, I have rotting meat at my house. I will probably just have to go buy another freezer. What a joke. I will never buy anything from this store again.
Lowes or Sears has way better customer service, not to mention better prices.

Spent $3000+ on appliance- they were more than happy to run my credit card immediately- told me two weeks and it would be in. After 3 weeks (and no contact by them) I had to go back to the store and the salesmen, after sitting at his computer “checking” on the status of my order, I was told it was “just delivered” on the Friday before the Monday afternoon I was in- there was no explanation as to why I wasn’t contacted Friday-Saturday or even Monday. It then took another week and again me contacting them to set up delivery. I emailed Advantage and explained my frustration and received no response. Very disappointed.