All reviews for A-1 Heating & Air ND

My wife and I have been remodeling our house for over a year now, last fall we decided to bite the bullet and install a new furnace, central air, and ducting in our 100 year old 2 story house. I called 3 local heating and air companies... Dustin was the most courteous, not pushy by no means, very prompt, gave us options, and he was looking out for our best interest. No sugar coating with Dustin, and I appreciated that. The crew came out and got to work shortly after we chose A-1 for their services. They kept their work areas clean, and the finished product showed craftsmanship. When all was finished our final bill was honored from the original quoted price. A-1 is very customer oriented and puts "QUALITY" over "quantity"! I would highly recomend them!

These guys were great, they cleaned our pellet stove and chimney even with snow on the roof and then a few days later my blow fuse went out and they came back the next day and replaced that too.

The workers are very knowledgeable, polite and nice. They took their shoes off every time before coming into our house and answered all of our questions.

We heard about their business through a friend who also highly recommended them.

Our AC seemed to have quit on us shortly before a very hot weekend and no one could get us in. A-1 got someone here the same day. Scott did an EXCELLENT job. Not only did he find and fix the issue, he also helped hook up a thermostat that we’ve been wanting to change out for a very long time. He did great work and was very communicative, explained everything as he was doing it, I can’t recommend him or this company enough. Thank you Scott and A-1!

This company is so amazing and there technicians and installation and installers are amazing. I highly recommend this company to anyone. Thank you to everyone for helping us someday to get a new heater installed and take the old one out. Cleaned up and did 💯 PERCENT perfect jib. Thank you so much for your hospitality and great service

Had our unit replaced with them a few years back after repair. Our ac stopped working right two days ago, and it was hotter inside then out. We out in for a service request and we’re back up with cool air before 11 am on Monday :) always professional, always kind, and a great price!

My husband and I called for a furnace that was not working. Eric came so quickly and thinking it was the circuit board but upon further checking found the heat exchanger was cracked so we would have needed to replace it. Since our furnace was 14 years old and we had trouble last winter we decided to replace the furnace. Eric and Aleck came and installed the new furnace and did such a great job seamlessly and efficiently. They were so helpful and friendly. Great Guys. I would recommend A-1 and Eric and Aleck very highly. They went out of their way for us above and beyond.

We live an hour from town. Our AC units condenser is going out. We called & made an appointment for them to come change it. They drove to our farm. Turned it on & off “several” times and left without changing the part. Sent a bill for over $250 and never even called after the visit.
Won’t be using them again or recommending them to others.

They installed our AC and heating less than 5 years ago. We’ve been having issues with the AC not being able to keep the house cool. One of the guys came and looked at the AC and couldn’t really figure out what the problem is. He said he was going to talk to the boss and get back to me. He never contacted me so I called. I told the receptionist what was going on and that someone needs to follow up with me. It’s been almost 2 months and still no response.
They don’t take care of their customers!