All reviews for Preferred Heating & Air

We had our boiler installed by Preferred Heating and Air, and the experience has been outstanding from start to finish. Jesse is incredibly responsive, knowledgeable, and truly cares about his customers. Anytime we’ve had a question or concern, he always takes the time to answer it and comes over as soon as he’s able to check things out or make a fix if needed. We highly recommend Preferred Heating and Air to anyone looking for honest, reliable HVAC work!

I had a great experience with Preferred. They were quick to respond and had me scheduled in a timely fashion. They are very knowledgeable and took the time to explain what was going on. They got the problem fixed without any hassle. Highly recommend Jesse and his team!

I have been a Preferred customer for many years now and continue to be impressed with the caliber of service and work performed. Jesse and his crew go above and beyond in terms of response time and willingness to answer questions and evaluate options. I just had a water heater installed today and had a lot of questions regarding type, model, and installation options. Jesse was very patient and worked through my questions and concerns until we came up with a solution that made sense. Thanks again!

Amazing company to work with! Communication was great and they were able to get my new HVAC system/duct work done in a timely manner. Would absolutely hire the again as well as recommend!

Wow what amazing company! Preferred Heating & Air is the way to go on these 90° days our trailer home was so very hot! Jesse and crew of workers went out of there way to fix our central air unit, recharge freon system and told us some good ways to keep our house cool and our next steps on when they need to come back to refill he recommended some good options if there is leak in the system more affordable ways, then replacing a new central air system. The crew did incredible work today! Definitely the BEST in Bismarck, North Dakota! Thank you for making our home cool again!!! YAY! 😎

Jesse is an incredible service provider. made himself available right away to ensure we were taken care of. Diagnosed the issue and double checked the system. Excellent service and dedication to the customer. Only service I will ever use.

Jesse and his team were excellent from start to finish! Called on Thursday night with furnace having issues and left a voicemail received a call back within 10 minutes and diagnosed the issue over the phone the part was not available at the time but he offered to bring out heaters to get us through the night . He had someone at my house before 9 am to fix the issue and ended up finding a cracked heat exchanger . They were honest and upfront and gave me options to repair my current furnace or replace the unit. We choose to replace the unit due to the issues and the age of the unit. They had a new unit at my house by 9 am Wednesday and installed with in a few hours . They were friendly , cleaned up after themselves and made sure to explain our new unit to us throughly. I would recommend them 100 times over. Great work and awesome customer service.

This business is top tier. From the beginning, the bid was by far the most reasonable quote we received, and the communication throughout the process was excellent. They were able to get us scheduled in less than a week.

The job was originally expected to take about four hours, but because of issues caused by a previous installation done by someone else, it ended up taking much longer. Instead of cutting corners, they stayed until everything was fixed correctly. Not only did they resolve the installation problems, but they also discovered an air exchange issue we had been trying to figure out for over five years that no one else had been able to identify.

What impressed us even more was that they handled all of this within the original bid.

These guys are professional, knowledgeable, hardworking, and genuinely good people. We would absolutely recommend Preferred to anyone looking for quality work and honest service. Their reviews truly speak for themselves.

We appreciate everything you did — thank you!