All reviews for Bauer Plumbing & Heating Inc

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    5

    I called with a shower drain issue the Thursday after Christmas and they came out that Friday. Fixed the issue and the bill was very reasonable. Would recommend!

    5

    Definitely a 5 star business. They have been our condo 8 unit building plumber for a while now. I called today Friday 9.1.2023 (right before the Labor Day weekend) as the building hot water heater was not working. They were here here in apx 1 1/2 hours despite having a full schedule!! Love them, it was fixed in less than a 1/2 hour! I have to give this company a big👍

    5

    Excellent customer service. Called on a Friday afternoon with a plumbing emergency. They were to our house within 15 min and had taken care of the problem within 30 min. A lifesaver since it was right before the weekend.
    I’ll definitely use them again should the need arise.

    5

    Super friendly and quick service, definitely recommend them! Removed and installed a new kitchen sink and faucet in no time

    2

    Bauer sent out one their plumbers to "repair" our shower. He was a nice guy but he didn't really inspection much just saw the screws were a little loose on the faucet faceplate and claimed that was the problem so he tightened them and left. Took him about 10 minutes and got charged $85! That is way too expensive for him to not fix the problem. Had someone else come out and look at it and they found a crack in the drain pipe so they replaced the pipe and everything works great now. The only thing they really have going for them is that through the whole process they are nice to their customers other than that they charge way too much for doing hardly any work and not solving the problem.

    2

    Had toilet installation by Bauer sometime later notice it leaking. Called and they responded very quickly. It appeared that the wax ring they installed was leaking and fixed it, then I received a bill for the fix, I had assumed that there would've been some adjustment as it was their install that was leaking. I went out to their office to pay the bill and mention that they had done the original install. The man I talked to said the original screws where to short. I again stated that it was their install. He said he would look into it. I paid the bill and left. Heard nothing, except a few weeks later was billed again for the same thing that I had paid for. Update, called about second bill, they said it just a mistake (that happens) and they had not cashed my check and I would not be billed. Everything worked out.

    1

    Set up a time for them to come fix our leaky bathroom shower handle. Scheduled for 2:00 pm. Didn't show up until 2:58 pm. Finished up the job at 3:51 pm. Charged us for a hour and a half of labor and left a mess in the bathtub after his job. Called them to ask about the Time of the labor and the receptionist replies "I just bill you for what they write in the log" Thanks for the help.

    1

    Did not come because of "the weather". It was snowing less than 2 inches with total visibility? So poor to say" I am not sending out my guys in this weather!" How ridiculous, this isnt Alabama. It's North Dakota. This weather is normal for this time of year. I am sure every worker has a pickup to drive. Very very poor excuse. Got a better plumber to come do the job right!