All reviews for Mandan Plumbing & Heating

We have used Mandan Plumbing for years and they have been incredible to work with each time we need their assistance. Highly recommend using them.

My water heater went out, and Mandan Plumbing & Heating was able to have someone come look at it the very next day. Since it was so old, and starting to rust out from the bottom, I needed to have a new water heater installed. In less than 3 hours, the problem was diagnosed and the new heater was installed. Thanks a ton Merl (spelling?), you were great!

Bob and his team have done a lot of work at my house, from replacing our old furnace and AC to some minor repairs and faucet replacements. I am so impressed with their service and expertise. I can't recommend them enough!

We called them with a question about a furnace we had put in. Found them to be extremely rude people. As my wife was asking a question the owner hung up on her. We feel it was because he figured he wasn't going to make any money on this job. Would never call them again or do business with them.

I had Mandan Plumbing and heating rough in a bathroom. For the 16.5 man hours worked, I was billed for 38.75 hours plus trip fees. $3280 in labor to rough in a bathroom!
Don't let these guys onto your property unless you have a solid contract. I made the mistake of trusting they were going to be honest. Now I have a $4101 bill to rough in a bathroom.

When I contacted Mandan Plumbing I checked if there was a senior discount, I was assured there was, and that it would cost between $300-$500 for a new toilet depending if they had to do anything extra. We got the toilet and seemed to be installed fine, but when I received the invoice it was more than $500 and I did not see any senior discount that was noted on the invoice, so I called the business, the person I spoke with was male, the same one who gave me the quote, told me he would give me 5% off if I paid the invoice today (the same day I spoke with him), I thought it would be at least a 10% discount. I asked if they were open over the noon hour, he said no... who gives a discount and says it's good for one day only, especially to a senior couple who struggles with money anyways! so for customer service alone, misleading about the discount and not having someone available at their office over the noon hour... they only get one star.

Called for an appointment on a Monday because I had a drain pipe in my ceiling leak. Gets there Thursday and cuts a hole in my cealing but has to leave to help other customers. Doesn't come back the next day and does not call. They are closed all weekend so now it was a week that we could not use anything upstairs. Finally I call a different plumber and they get there the next day and have it fixed. The plumber just called me back today to apologize for not getting back to me but it has been 2 weeks since they are supposed to fix the pipe. I recommend going elsewhere. It was a terrible experience

Not worth it. 2 weeks out and got hung up on when trying to figure out if they can service/repair a furnace.