All reviews for The K Company Inc.
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Patrick Morales i would recommend !! I want to thank the k company for helping me out in this 🥶 weather!!!
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Tyler is a great representation of the K company. Very knowledgeable, communicates very well, answers questions, good at troubleshooting and very pleasant to work with. Great group of people at all levels. Thank you!
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Tha K company sent Joe and Austin to install a new air conditioning unit to replace the old one and they did an excellent job. Both were polite, considerate and hard working. They completed a potentially big intrusive job with no problem or bother and cleaned everything before they left. I was very pleased and highly recommend them and The K Company.
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After getting bids from four HVAC contractors, went with The K Company to replace my aging Carrier furnace/air conditioning units before the 2025 refrigerant change for their combination of knowledge, service, and price. Tom provided his candid thoughts about the product line and did not try to upsell to more expensive units. Joe, Austin, and Trevor were courteous and professional installers who took great pride in the quality of their work. I will definitely look to The K Company for my future HVAC needs.
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Prompt service, at a fair price. Patrick my service tech. Was thorough and friendly.
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Mike and Zach are our team from The K Company.
Great service team.... -
Excellent service and communication... Patrick is very professional and knowledgeable. He called to let me know his approximate time of arrival, quickly diagnosed then fixed the issue with our AC/furnace at a very fair price. If/when we need help in the future I will use K Company and request Patrick for service.
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Excellent communication before, during, and after our maintenance.
Always professional and thorough. -
Joe and Austin did a nice job on a replacement furnace and air conditioner. Kind, courteous and professional. Cleaned up and didn't know they were there.
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The K Company is the absolute best! They are kind and responsive when you call. Patrick is the bomb! He is so friendly and knowledgeable and really cares about how the HVAC is functioning and more importantly, he cares about his clients. Thank you Patrick and the K Company!
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Long time service customers for our heating/cooling systems. Easy installation of a new AC. Joe and Austin came on time and finished early. They did a great job and answered all of our questions.
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Tim and Joe replaced our central a/c system last week. They arrived on time after a heads up phone call. They put down drop cloths wherever they were walking and minimized trips through the house. They worked quietly and efficiently and were happy to answer my questions when I popped in. Before leaving, they allowed me to inspect their work, explained what they had done and asked if I had any other concerns. Probably won't get a chance to really use the system until next year, but I feel confident that the job was done right. Also a shout out to Tom for being very helpful and responsive in the sales process. So far, I am very happy with my decision to go with The K Company.
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I highly recommend this company. I’ve used two other local companies in the past, and I had bad experiences with both of them. If you’re looking for a trustworthy (and fairly priced) company in the northeast Ohio area, use this one. (Shoutout to our technician Patrick 👍)
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Lightening quick response for a new furnace installation. Old unit shut down on Sunday and new furnace installed on Monday. Tyler came within the hour of calling on a Sunday. Austin and Joe were polite and communicated well with their arrival time. They were very helpful with setting up our wifi thermostat.
Tom also helped us on a Sunday and stopped by during installation. Great team of workers! Highly recommend the K Company! -
Had a new Carrier Infinity furnace and A/C unit recently installed by Joe and Austin. They were efficient and professional. Had the units installed quickly, cleaned up any messes, covered the floors to reduce traffic debris, and completely explained the new units and thermostat. I highly recommend this company for all your residential HVAC needs. I am more than satisfied.
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Joe and Austin were our installers. They did a wonderful job! They are very knowledgeable, very courteous and polite. I would highly recommend them. I have no complaints whatsoever. Tom was our salesman and he was also very nice and polite. K Company is a great company!
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Tyler and Tim installed a whole house air purification system for us. The quality of work, subject matter knowledge and customer service were all outstanding. On top of that, at the end of the visit, Tyler offered to inspect our AC condenser. It turns out, it badly needed to be cleaned. Tyler cleaned the unit, which probably added 30 minutes to the visit. Talk about someone going above and beyond!!
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I went with K-Company for a new furnace and A/C, and the experience was great. Joe and Austin did an excellent job with the installation! Highly recommended!
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I want to explicitly highlight the professionalism of my technician, Patrick. He goes above and beyond when working on my system and is always available to field my questions. This guy needs a promotion, a raise, and even an equity stake in the company as a partner. His representation of the K Company (and himself) is so top notch I can’t say enough positive things about him. Kudos my friend.
The K Company knows their stuff in and out. Although pricey for a residential service call, you know they’ll be through with their work. -
My 49 year old heat pump failed, so I decided to replace both the A/C and 19 year old gas furnace together. I got pricing from 3 contractors: Trane, Rheem, and Carrier. The K Company pricing for Carrier was significantly better. K Company's estimator, Tom Wackerly, was more thorough than the others and responsive on follow ups. K Company's installation crew (Joe & Austin) were on the job two days after I signed the proposal. It was supposed to take 2 days of work to finish, but Trevor became available halfway through and they finished in one day.
I intended to reuse my existing 8 year old Honeywell thermostat, but Joe detected a problem and Tom Wackerly allowed Joe to provide a new replacement thermostat.
After four days enjoying our new Carrier HVAC system, I'm very happy with it. Joe said I could call his cell phone with any problems, but I don't foresee the need. It works great at maintaining the set temperature and is quiet. -
Pat was on time, shared what he was doing and testing all to make sure wear proactive on our HVAC system.