All reviews for J&J Plumbing, Heating, Cooling, & Electric

Andrew was FANTASTIC. We are senior citizens and he was very thorough in explanations and gave us many options. The coordination between Andrew & the wear-house was very timely and we had no clean up.
He moved a structure to the new commode to help me as I am on a rolator.

I love this company. They send a picture and information about the gentleman that are coming. They stay in good contact with you. I had six or seven electrical things fixed and multiple plumbing things and I am very pleased with their employees in their office and the ones that come to your home would highly recommend.

Another good repair. This is the second time I’ve used this company only now for electrical work instead of plumbing. Nick and Csaba were on time, friendly, and explained everything clearly. They fixed the issue quickly and even took the time to educate me on some general household electrical needs. Highly recommend them

My electric & heat went out. I called J&J & Mason C was there within 30 minutes. got me up & running in about 3 hours. Came back and finished the job. Had to have whole new electrical panel put in. He was awesome, very professional, went over everything with me so I would understand. Would recommend Mason & J&J to anyone. Thank you. Cindy G

Andrew Z was amazing! Very professional and courteous and resolved our clogged drain issue in no time. I would highly recommend J & J. From the kind voice of Jake who answered when I called to Andrew Z I definitely give 5 stars!

J&J was awesome! A local family-owned business with GREAT customer services. They did a thorough job and were very upfront and fair with pricing and time expectations. After being scammed by plumbers in the past, they’ve definitely earned my loyalty and future business! Doug B was the plumber who came out and he was AWESOME. Definitely a great company.

J&J did electrical work for me. A previous electrical company had come out and told me it was not possible to install a light switch in my kitchen without removing cabinets. Cade came out and did it without removing cabinets or making a mess. He is very knowledgeable, polite, and listened to my concerns and answered all my questions. He also noticed a few small things at the house he quickly fixed. It was easy to schedule and I didn’t have to wait for an appointment. A very polite, efficient and knowledgeable group of people.

Cade the electrician who was sent to do my work was great. He was very helpful getting all work done quickly, and cleaning up after himself. He even helped me by putting many notes on the invoice so I can provide to the buyer of the home. I was getting fixed up. I would definitely be happy to have him back if I need work done in the future.

Darnell showed up early, very friendly, and explained my furnace repair clearly to me. I thought the price was pretty reasonable too for same day service. Back up and running now - very happy with J&J!

The technician was efficient, knowledgeable and polite. He left my bathroom sink working really well. I had an excellent service experience from the first phone call to the last goodbye, thank you. I recommend them to anyone. Thank you again, J & J.

Darnell, Scott, and Rachel were all absolutely WONDERFUL!! Darnell and Scott, as well as Scott’s apprentice who was helping, were all extremely knowledgeable and helpful with diagnosing the issues we had professionally and efficiently. Rachel’s customer service was top tier. Overall, I would recommend this company to anyone who wants a job done in a very timely fashion and with great, friendly people who clearly care about their customer! Thank you all so much.

Shane D was very helpful. He was able to fix our issue within an hour and even looked at some other stuff as well. Thank you so much for the speedy service and friendly service! He was very polite and listened to my husband and I’s concerns and recommended multiple options for repairs.

Very flexible when I had an emergency and had to change my appointment time. Technician, Doug B, was very professional and knowledgeable. Explained in detail and answered all of my questions. Didn’t give up and was thankfully able to restore our hot water.

Thank you so much Jordan and Doug! Jordan managed an appointment time the same Friday morning for us when we rang with a backed up drain. Our technician Doug was professional and thorough and kept us informed at every stage of what a repair entailed and the costs so there were no surprises when it came time to pay. He spent longer than anticipated clearing what proved to be unexpected roots growing through the drain completing the job all at one time. Thanks to them we do not have to suffer through a flooded basement for the weekend. We are very happy with the service and gladly recommend J & J Plumbing.

Andrew came out to check our water pressure and to make sure there wasn't any leaks. Our water pressure has been down for the last week or so and we wanted to make sure it wasn't behind the wall. He also replaced our head, spout, and handle in our shower. He was friendly and knowledgeable and got the work done quickly and professionally.

What a great experience! Our tank went out and had a new one installed with the hot water flowing within 24 hours!! No mess, perfect install and so friendly! I HIGHLY recommend J&J Plumbing! Alex and Adam L were so professional and friendly, explained everything and answered ALL our questions!!

I’ve used JEM Plumbing several times for residential work. They have always been professional and helpful. Kevin and Caleb replaced a cartridge in the shower valve. They did everything in a timely manner and provided me with good information for future reference. I highly recommend Jem for any of your plumbing needs.

Darnell serviced our furnace today, and we couldn’t be happier. He is polite, friendly, extremely knowledgeable, and highly skilled. He took the time to explain everything clearly and made us feel confident in the work being done. From now on, we would like Darnell to handle all of our plumbing, heating, and cooling needs. Thank you, Darnell, for your excellent service and for taking such great care of us.
Britt & Kelly Kerry

Cade & Csaba were recently in our office for an estimate, we were lucky they told us they could get everything done right then and there! They even offered to do a few extra things while waiting to finish the job. They cleaned up after themselves very quietly and efficiently. We’ve used this company 3 times and we highly recommend them! Don’t hesitate to give them a call.

Jack was professional from start to finish. He was very up front with us to set expectations for an after hours call. He was prepared with all equipment necessary. He assessed the problem and found a solution for our situation. Respectful and courteous, he even cleaned up any debris before he departed. Would highly recommend this company as they were prompt and efficient in addressing our after hours situation.

Scott W an electrician from J&J Heating, Cooling, & Electrical was very professional and methodical in his troubleshooting and repair for my after hours service call. He offered solutions from total repair if he could find a replacement part to a temporary repair to get me through the weekend till he could find a replacement. With the help of his manager and a fellow co-worker he was able to locate a replacement part on a late very cold Friday night. Scott had my service restored and J&J helped facilitate this repair from Akron to Elyria to Lorain.