All reviews for Gregory's Plumbing

We recently had a leak in our main water line at our home in Batavia, so we reached out to Gregory's Plumbing. Donovan came out to take a look the very next day after we called. His years of plumbing experience really showed as he quickly found the problem and explained what needed to be done, giving us a fair estimate for the repair. Just two days later, a skilled and friendly crew arrived right on time. They introduced themselves with a smile and got straight to work. In just a few hours, they had the water line and shutoff valve replaced, and they made sure to clean up the yard so well that you couldn't even tell any digging had happened. The whole team was polite, professional, and made the process easy for us. We were very impressed with the service and would highly recommend using them for any plumbing needs in Batavia!

We had a fantastic experience with this plumbing company! Our kitchen sink was backing up, and after calling another repair service that couldn’t come out for several days, we reached out to this plumber and were offered an appointment as soon as the next day. Jacob, the plumber who helped us, arrived right on time and even gave us a courtesy call before showing up. Jacob gave us a clear estimate with prices that matched what we expected, and once we agreed, he got straight to work. He was very friendly and took the time to explain that the blockage was deep in the stack pipe—over 40 feet from the sink! He brought all the right equipment to handle the job, cleaned up thoroughly afterward, and even treated the pipes with enzymes. Jacob also explained how we could do follow-up treatments ourselves to keep things running smoothly. We were very happy with how everything was handled and would definitely call them again for any plumbing problems. Highly recommend their plumbing services!

I really appreciate the plumbing service I received. As a business owner in Batavia, I had a costly piece of equipment with a stubborn leak that no one else seemed able to repair. When I called, Donovan was very friendly, quick to respond, and professional as he listened to my plumbing problem. He gave me a fair and reasonable estimate, and then Jacob came out soon after to handle the repair. Jacob fixed the leak quickly and at a great price, which meant my business had hardly any downtime. I’m very satisfied and will definitely call them again for any future plumbing needs.

gregory's plumbing is a locally owned company with a great team of plumbers and a knowledgeable foreman. they really care about their customers, offering fair and competitive pricing. donovan took the time to explain all my plumbing options and gave me solid advice based on his experience. what really stood out was the support i received after the work was done, especially when i had an emergency. they installed a new water heater for my whole house and have helped me out with urgent plumbing issues more than once. every time, they made sure things went smoothly and stress-free for me here in batavia.

I recently had a great experience with a plumbing company here in Batavia. Over the weekend, I needed help during my master bathroom remodel, which required the water to be shut off a couple of times. This ended up stirring up debris in the pipes and caused the toilet overflow valve in my hallway bathroom to clog. The office staff was very responsive and got me scheduled quickly. Jacob, the plumber who came out, was very knowledgeable and friendly. I had an old toilet that had been giving me trouble for a while, with occasional ghost flushing and some water leaking around the base. Jacob quickly identified a loose bolt between the tank and the bowl, tightened it, and replaced the tank gasket for me. He explained everything he did so I could follow along. When the problem continued, I called the company again and Jacob came back out for another visit. He replaced the wax ring and did a thorough inspection, where he discovered a crack in the toilet bowl. After talking through my options, I decided to upgrade to a Toto toilet, which I hadn’t tried before. Jacob installed it the next day, and I’m really happy with the results. The new toilet flushes much better, is quieter, and looks great in my bathroom. Overall, I’m very pleased with the service and the results. I would definitely recommend this plumbing team to anyone in Batavia needing reliable help with their plumbing issues.

I recently needed a plumber because my regular one was unavailable, and he recommended Gregory's Plumbing. Our old cast iron stack pipe, which is over a century old, finally cracked and started leaking. Jacob showed up the same day I called to check things out and provide an estimate. He came back early the next morning to handle all the repairs. He stayed until everything was finished, tested, and the area was cleaned up nicely. The price was reasonable compared to other plumbers I’ve used, and all the work was done really well. Jacob also explained anything unexpected that came up during the repair and made sure it was taken care of. With an older home, surprises happen, but they managed it all smoothly. I’m very happy with the service and would definitely call again for any plumbing needs!

I had a great experience with Gregory's Plumbing. I tried to install a bidet myself and ended up with water leaking all over the bathroom. I called, and Jacob came out quickly, even though it was a Sunday morning. He fixed my mistake, showed me where the main water shutoff valve is (I never would have found it on my own), replaced the old bathroom shutoff valve, and adjusted a few things inside the toilet tank that weren’t quite right. He also gave me some helpful tips for other plumbing projects I’m considering. He really went above and beyond to make sure everything was working perfectly. I would definitely recommend their services to anyone needing a reliable plumber!

called about a leaky shower and needing a toilet replacement. donovan picked up the phone even though he was already on another plumbing job. we talked about how it wasn't an emergency, but i wanted it fixed soon. donovan explained his available times, kept in touch, and confirmed the appointment. he showed up right on time, with all the tools and parts ready. he was organized, calm, and worked quickly. pricing was honest and reasonable. just moved here and i’m really glad to have found such a reliable plumber. highly recommend if you need any plumbing help – it’s hard to find this level of service!

My septic pump stopped working, so I called for help and Jacob came out to check it the same day. He looked over everything and gave me two clear options with fair prices. I decided to go with the more complete repair because I trusted his advice and wanted it done right. The following day, Jacob’s team arrived right on time and got straight to work. Both guys were friendly, professional, and clearly knew their way around plumbing jobs. Jacob checked in several times throughout the day, even while working on another project. Overall, the whole experience was smooth and stress-free, especially considering how bad the situation could have been. Highly recommend these plumbers!

Jacob arrived quickly when I had a major drain clog in my home. He used a jetting machine to clear the blockage, inspected the pipes with a camera to make sure everything was flowing right, then carefully reset my toilet and cleaned up the work area. On top of that, he also replaced my main shut-off valve and put in a new ball valve for the outdoor hose spigot. The whole job was handled with care and professionalism. I was really pleased with the thorough service, and the price was much lower than I expected. I highly recommend their plumbing services!

after our old boiler stopped working, we had a tough time finding someone reliable to replace it. most plumbers who came out just glanced at our boiler for a couple of minutes and said they’d send an estimate, which didn’t make us feel confident they understood our setup. when we called gregory's plumbing, jacob arrived and did things differently—he took the time to measure each radiator, checked the whole property, and really explained what needed to be done. we got a clear estimate the next day and the installation began almost immediately. the new boiler was put in quickly and now our home feels comfortable and warm. we were really impressed with the care and skill jacob showed, and the whole process was smooth from start to finish.

a leak started outside my house because of a tree root, and my water bill shot up to more than twice the normal amount. jacob came out on a really hot afternoon and went above and beyond to take care of the plumbing problem. when he heard my family was coming back that night after being away, he made it a priority to fix the leak and got my water running smoothly that same day. i really appreciate the effort and quick work he did. i’ll definitely recommend this plumbing company to anyone with pipe or water issues.

We had a 50-gallon water heater that started leaking badly and ended up shutting off the gas burner. I reached out to a local plumbing company in Batavia and explained the issue to Donovan. I asked about the cost and how soon someone could come out. Donovan gave me a number and asked me to send some photos of the water heater and the piping around it. After I sent the pictures, Donovan called back with a quote and let me know they had a new 50-gallon gas water heater in stock and could install it as early as 5:00 PM that day. I was surprised since I thought I’d have to wait several days, but I had another commitment and asked if they could come the following day instead. Donovan set everything up for the next day. The next afternoon, Jacob and another plumber arrived right on time to replace the water heater. They were very professional—wore shoe covers inside, put down tarps on the floors and stairs to the basement, and made sure to keep the place clean. They took out the old leaking water heater without leaving any mess behind. The new water heater was brought in and installed in under two hours. Jacob took extra time to show me how to use and adjust the new heater. Both plumbers were polite and friendly throughout the whole process. I would definitely recommend this Batavia plumbing company to anyone who needs fast and efficient plumbing service.

Absolutely fantastic experience! I needed emergency plumbing help at my place in Batavia, and a plumber came out right away. Donovan showed up quickly, was super friendly, and really knew what he was doing. He found the leak fast, took the time to show me the problem, and clearly explained the repair needed. The water damage was pretty extensive in my hallway and bathrooms, so Donovan contacted the office and they arranged for a restoration company to come give me a quote the same day. I didn’t have to do any extra searching or calling around. I’m really impressed with the service and how much they care about their customers. This plumbing company truly goes above and beyond!

Jacob did a fantastic job with our plumbing needs! It was so convenient—he came prepared with the water heater and all the plumbing parts required to get everything installed to code. Jacob is always on time, and he made sure to clean up thoroughly after finishing the work. He took the time to explain how the new water heater works and gave helpful tips for future maintenance so it will last a long time. Jacob also updated the pressure valve and installed a shut-off lever for added convenience. His prices match the quality of his work and the products he uses. If you want the job done right by a professional plumber, Jacob is the one to call.

This was my second time having Donovan handle my plumbing needs, and once again he did a fantastic job! He’s always professional and friendly, and he works with great attention to detail—like he’s fixing up his own home. Donovan helped me turn an old buffet into a bathroom cabinet with a vessel sink, and it turned out better than I imagined. I’m so pleased with the results and already plan to have him back for more bathroom upgrades. When we found out our new toilet was damaged, Donovan took care of everything by contacting the manufacturer and getting us a free replacement. I really appreciate all his hard work and dedication!

We had a fantastic experience with this plumbing team when our boiler needed to be replaced. Jacob responded quickly to our request, took the time to explain different options for our home, and made sure to keep us informed every step of the way. Jacob and Donovan were both respectful, professional, and really knew their plumbing work. We are very happy with the service we received and will definitely reach out to them again for any plumbing needs in the future.

When my boiler stopped working and the house started getting cold, I called a local plumber in Batavia. Their plumber, Jacob, arrived quickly and was both professional and friendly. He found the issue with my boiler fast and got it fixed right away. I was so relieved to have the heat back on in no time. Jacob made sure to clean up after himself—my basement looked just as tidy as before he came. I’ve had plumbers come out before who left a mess, but this experience was different. I’m very pleased with the quality of the work and will definitely call them again for any plumbing needs. Highly recommend their plumbing service!

I recently had Jacob from Gregory's Plumbing come out to our place in Batavia for two big plumbing jobs. I was really impressed with both the quality of work and the fair prices. The first project involved replacing all of our natural gas lines, and Jacob worked extra hours to make sure it was finished in a single day, so we could get our gas service restored right away. The second job was a water heater replacement, which included new venting and installing additional gas lines. The work was done very neatly—everything looked clean and organized when he finished. Jacob also took the time to clearly explain every step of the process, which I really appreciated. I first heard about this company from my mom and through a local Facebook group, and now I understand why they’re so highly recommended! I’ll definitely keep calling them for all my plumbing needs.

This is hands down the best plumbing service I’ve used in Batavia. Jacob came out to help me install a new water heater, and the whole process went smoothly from start to finish. After calling around, they were the only plumbers who really took the time to help me and answer all my questions. Their honesty and professionalism really stood out, and I could tell they take pride in delivering top-quality work. From start to finish, they were reliable, friendly, and made sure everything worked perfectly before leaving. I’ll definitely rely on them for all my future plumbing needs—no need to look anywhere else!

We recently had a major backup in our master bathroom and our other toilet in the living room. Usually, we try to handle plumbing problems ourselves, but even with our own 50-foot snake, we couldn’t clear the clog. We called a local plumbing company around midday, hoping they could fit us in, even though we knew their schedule was pretty full. The person who answered the phone was really helpful and checked with the owner to see if they could find a spot for us. Luckily, there was a last-minute cancellation, and they were able to send Donovan out to our house. Donovan arrived quickly and was very polite and professional. He took a look at everything, explained what was going on, and fixed the issue. He also shared some helpful tips to help prevent future clogs. We are very happy with the service and will definitely call them again for any plumbing problems. Highly recommend to anyone looking for a reliable plumber!