All reviews for Mars Electric

Write a review
    5

    Very helpful

    5

    Slap

    5

    Very helpful

    5

    Great help!

    5

    The guys are very knowledgeable they always have what we need, we are Cleveland Handyman

    5

    Was able to place an order for a odd Halogen bulb. Great service.

    5

    Frank is Awesome! What an asset to Mar's Electric! He always makes sure is thorough so we don't have to make u necessary wanted trips back and forth to the store. If his store don't have it. He finds it and sets us up for will call at the location that has the materials we are looking for.
    Thanks Frank for all your expertise and professionalism!
    Delbert E Cherney

    5

    Great service.
    Will call is excellent.
    Keep up the great work !!!

    5

    Service and accuracy will vary based on location, but every location is staffed with at least one or two knowledgeable people with an very good understanding of parts and their common trade names. I go here multiple times a week and very rarely have an issue and if I do, they fix it quick. Best supply house in NE ohio.

    Wait times can be excessive so call ahead!

    4

    Everyone there is pretty awesome, always happy with the service

    1

    Needed a led power adapter, took in my old one and they matched it up and sold me one. I tried it didn’t work, took it back the next day, and they refuse the issue a refund.
    Horrible customer service

    1

    Lack of knowledge, gentleman answering the phone seemed careless to help.

    I was looking for an adapter for my plasma cutter. He went on to say that they do not exist, except they do exist, and they’re all over the internet. I was looking to buy in a store rather than waiting for shipping. After telling him the parts, he tried to belittle me by telling me to make sure the prongs go in the right way or it’ll be a bad day. Except they can only go in one way, he should know this…

    Horrible experience, careless and clueless employee, first time and last time dealing with them.