All reviews for TruGreen Lawn Care

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    5

    Jake is a very polite, considerate technician. He explained what he was planning on doing and confirmed what was done at the end.

    5

    We had our first application by Tru Green this morning. Our technician Cole was very professional and friendly! Explained precisely what he did today. We're happy we chose Tru Green!!!

    5

    Great service! I talk to the lawn care guy for 10 minutes. questions were answered. I am glad he took the time to talk!

    5

    Scott, the lawn care specialist, who serviced our lawn today did an excellent job! He’s very knowledgeable & represents TruGreen very well! We are long time customers! Thank you TruGreen!

    5

    Caleb answered my questions and addressed my concerns. He did an amazing job!

    5

    Great experience. Lawn looking good!

    5

    TruGreen, please make note that Ken Novak and Terry Dodd are outstanding employees. They have gone out of their way to make sure I am a satisfied customer. Thank you Ken and Terry.

    Cheryl W just did a free mosquito treatment. She was thorough and professional. She did the treatment because no one showed up last week although I had text messages saying the guy was here. I was home at the time he said he was here. No receipt was left at my house. No dogs barking. No sign of plants and trees being sprayed. The customer service call I made was handled poorly although the representative rescheduled a free treatment. Cheryl did a great service. She told me she was from the Elyria branch. I appreciate her travel time and her professional service towards me. She should be commended.

    5

    The representatives of Tru Green are professional on every level. They introduce themselves well, state their goal and value my input. I am looking forward to seeing great results with our partnership.

    5

    Hello...Joseph came today and did an aeration and overseeing done...looks good and he was very nice and knowledgeable...answered my questions and gave me tips!!! We'll done...

    5

    Trevor was wonderful! Customer service was wonderful. I was not able to be home to open my back yard for the original appointment so they rescheduled for my backyard to be taken care of. Trevor was kind and did a great job, was sure to shut my gate so my dog wouldn’t get out. Thank you so much!

    5

    Kenneth was quick and efficient! He left a detailed report of what he did, what issues he noticed along with his plan to treat those issues, and what to expect for our next appointment. Our lawn is already looking healthier than last year! Very satisfied!

    5

    Always a great experience with TruGreen. Kenneth N. was a true professional and explained everything he was doing and how best to address the next steps. Very highly recommend.

    5

    Michael Singleterry has been a very professional and polite technician, today that’s a rarity! I appreciate and respect him so much! Thank you Michael

    5

    Great customer service if you have an issue or questions.

    5

    Michael did a fantastic job on our yard today!
    He was very thorough and even moved our garbage cans to spray underneath. I truly appreciate that he took the time and give us the best service!! He is a “Tru” asset to your company.

    5

    Rick Mills treated my lawn. He was very friendly and professional. He explained what he was applying and the time it might take to see results. I was very pleased with his customer service.

    5

    Eric Lane was my service technician today. Do to a landscaper on my pro when Eric arrived, he said he would be back later today. Eric is a man of his word. He came back and once again provided courteous professional service. It was a pleasure to talk with him about my lawn.

    5

    TruGreen LAWN Care
    Chris who did our lawn was excellent very nice, left us with instructions how long it will take to see results take place with our lawn!
    We also were impressed that TrueGreen did not charge us for the second application after I had asked them why I had weeds after first spring application!
    Thank You For Providing A GREAT SERVICE!

    5

    Had a misunderstanding with this lawn company. They came out and checked to see what was going on. I respect that. Good work

    5

    Very professional and knowledgeable

    5

    My technician for the last couple of years has been Michael R. He is absolutely incredible, and I could not ask for a more conscientious and professional technician! Michael is hardworking and customer-focused, and a great ambassador for the TruGreen brand!

    I also had occasion to interact with Jerry, one of the assistant managers, while he was at my neighbor's house doing a tree and shrub treatment. He was very knowledgeable and gracious.

    Both of these gentlemen have me sold on being a loyal TruGreen customer!