All reviews for Canal Winchester Heating & Cooling

Write a review
    5

    Chris our technician was very friendly, knowledgeable and provided many options for our specific issue. Would definitely use again for such prompt service!

    5

    Absolutely LOVE this team! They are prompt, professional and very patient. They have been out to our house twice, and their team has always been honest and upfront about all maintenance and recommendations. NEVER an upsell or unnecessary recommendation. And their annual maintenance plan is an exceptionally good deal. Plus, it gets you PRIORITY house calls in the event of an emergency. They were bery helpful in explaining our whole-house humidifier operation. So glad we called them!

    5

    They did a great job replacing the contactor on our A/C unit. Had the job done within 2 hours at a reasonable price!

    5

    We have used the crew at Canal Winchester Heating & Cooling a couple times now and have been equally impressed each time. They are extremely responsive and had their technicians out to diagnose our problem as soon as we were available to meet them. When it became clear that we needed a replacement system, they were back the next morning to get it taken care of! They were extremely thorough, friendly, courteous and respectful! We'd highly recommend CW Heating & Cooling to anyone looking for HVAC needs.

    5

    Mike arrived on time, was professional and respectful of my time. He was thorough in his diagnosis and presented options for repair in a low-pressure, factual manner. I appreciate the lack of high-pressure “sell ‘em a new one” tactics.

    5

    Jesse was one of the nicest and most professional techs I’ve ever dealt with. Furnace went out on a Friday afternoon in a house we just moved into. Having a first time pregnant wife, this was not ideal.

    Jesse came out on a Saturday and fixed the issue 15 minutes before family arrived in from out of town.

    10/10 recommend. I called a few places and only ones that responded for a weekend call.

    5

    These guys are friendly and efficient, nothing but great work from CW H&C! You know you are getting honest work at a fair price. They take the time to explain what they need to do, give you a solid quote and then do the work right.

    Highly recommended!

    5

    Canal has been great! Installed a new AC unit that was amazing. Later we discovered a Freon leak, and they rushed out same day (20 mins after I called as they were concerned I shouldn’t been dealing with an issue on a new install so they wanted to make sure it was done right immediately l). I couldn’t be happier.

    While I hope to not have to use them again, if I do have a problem they would be my first and only choice.

    5

    We've been pleased with the way work has been done. The tech has been friendly, polite and took care not to make any mess, including wearing clean show covers while in the house. They have been honest and up front about needed repairs and helpful in response to our asking about adding a whole house humidifier.

    5

    Everyone did a Fantastic Job! They fit us in on tight schedule. Professional, respectful of property, and friendly. Incredible workman ship and cleaned everything up when they were done. Very happy with our choice

    5

    DJ was knowledgeable, friendly, and extremely transparent. He explained the issue in a way that was easy to understand and gave us multiple discounts. He answered all of our questions and gave us tips and tricks to extend the life of our HVAC system. I will be using DJ/Canal Winchester Heating and Cooling for any future repairs!

    5

    Fantastic customer service both at the call center and by the tech! I called before lunch and dispatch was able to set a same day appointment. He even called as a courtesy when he finished early at the previous job to ask if we would like an earlier appointment. Who doesnt want an earlier appointment when their AC is out? :)

    If I remember correctly, Cory was the tech's name that came out to our home. He found the error another contractor made and was able to get my AC running in minutes for a very reasonable price! He was thorough in his explanation of our system and provided information on how to best maintain it in the future. If we have any other AC/heat needs, I will definitely call them again.

    5

    Called around 730 at night and they were able to schedule me for 8 am the next morning. They arrived on time and quickly diagnosed and fixed my issue. Friendly, professional and very knowledgeable. I will use them again in the future for all my HVAC needs

    5

    I called about my AC going down right as a heat wave was starting & they had a tech that was able to come out on Sunday morning. He was on time, friendly, and very knowledgable about the system. He was able to fix it quickly!!!!
    Thankful for a local, honest, hard working company, they will be my first call for any issues in the future!
    THANK YOU!

    5

    Our technician, Adam, was very professional, warm and friendly. He took his time and did a thorough check of our hearing system and then informed me that everything looked good and no repairs were needed.
    I would definitely recommend this company to anyone.

    5

    Hard working young men. take pride in work they preform. Hard to find someone that takes pride in what they do. You don't want to loose these two.I would give them a eleven on a scale 1 to 10

    5

    Repairman was patient, diligent, friendly and knowledgeable. He explained clearly what he found, and while it was a minor issue he cautioned me that it might not be long before more serious repairs, or replacement, arises. Offered me a maintenance plan, but did not pressure me when I politely declined.

    5

    We had an excellent experience with the technician DJ installing our new Ecobee thermostat. We’ve been needing a new thermostat and had been putting it off for a while because we didn’t know who to call. Really glad we found these guys and would call them again in a heartbeat.

    5

    Will did a great job of explaining what had been addressed during the maintenance check and what possible problems might arise in the future. He was thorough, friendly and professional. Painless experience.

    5

    Great customer service. Mike came out and gave me a reasonable quote and was very personable. He made me feel comfortable choosing Canal Winchester H&C. The technicians came out and showed up on time. They were very friendly and efficient with the job and cleaned up afterwards. They even took the time to help with another issue I was having. Thanks for the excellent service.

    5

    Mike Brown with Canal Winchester Heating & Cooling is by far the best around! He’s professional, extremely knowledgeable, knows how to explain things in a way the customer fully understands and is an all around great person. He does GREAT work every time he’s been here. I request Mike every time we need anything. The company is great, affordable and does what’s best for the consumer, not themselves! I highly recommend!