All reviews for GreXen Kitchen Exhaust Cleaning
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Very professional!
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The Exhaust Technicians are outstanding!
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Great job fast to do the job as well
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Very friendly staff and a great work!
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Great team and love working with Doug!
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Big thanks to Doug and the crew for taking care of us! Job well done!
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BEST COMPANY IN OHIO!! Very professional and do a amazing job every time.
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I was so happy I chose this place to give my hood system the attention it needed. The service was top notch and everyone knew what was needed before I told them. I highly recommend GreXen Exhaust Cleaning.
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Just used them for the first time last month and will do so going forward. This is a professionally run company. They showed up when they were scheduled and did a very thorough job. I couldn't be more pleased with the service they provided.
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Nick sourced a motor for our exhaust fan and installed within 3 hours of initial contact. Excellent.
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I own the sushi restaurant for ten years and I try so many different hood cleaning company , But I really like the Grexen.Especially Rodney and Christian are good , They kept asking Anything else ? I said , can you clean this and that . They did it without question, they really care about make sure customer is happy , I'm very happy , I will request them next time for sure .
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Very professional staff. Called in the morning and just my luck they had a cancellation that evening, and got right in. I talked to the brothers, they were very helpful. When the schedule lady called in the afternoon she was very pleasant. All around very good experience with this company. Will use them next time.
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Kevin and his crew did an amazing job on our hood cleaning. We have a BBQ restaurant, so the exhaust and hood over our smoker can get covered in smoke, along with our secondary hood over the ovens. This team restored everything to looking brand new again. This is our second time using Grexen. We were pleased the first time, but we've now requested Kevin personally, as his work is over the top. This company has always offered exceptional service, timely communication, experienced and knowledgeable, in addition to fair pricing for what they provide. I definitely recommend them to all my peers.
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I have worked with this company several times, whether it is repair, replacement or cleaning. They did a great job. Especially when replacing the fan, they were very professional. They helped me a lot.very appreciated!Great team!
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We had Larry, Joush and Chris. Very professional. Showed up om time. They went to our other location, but that wasn't there fault. They did an amazing Job. We took over a spot that wasn't cleaned in years and they made everything look brand new. We absolutely recommend them. These three young men take pride in their work and it only took them an hour to do a fantastic job.
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We have been disappointed in our previous hood cleaning company so we reached out to GreXen and hired them to clean our hoods. The first visit was amazing, the keen eye of Chris and (sorry forgot name) his co worker was amazing. The robot they use was broken that day and these gentlemen went way above and beyond to satisfy there contract. These young men spent Several hours(7) I believe doing this very dirty hard work by hand. I can't tell you in words how grateful we are of their efforts. They now have a customer for life. Thank you again for your efforts and keep up the great work! Look forward to your next visit. Chris NCRCC
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We had some scheduling issues with Grexen, but they took full responsibility and offered to make it right. We have re-scheduled the job. Three stars for now - let's see how they perform.
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Have been trying multiple times to get a hold of someone to come out to my business for about a month now and the ladies who answer the phone say someone will contact me and nobody has. This is the 3rd time I have reached out by phone after putting in a request on the website.
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Horrible company unprofessional and unorganized! Not good at returning your calls no customer service skills👎
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Driving my sweets babies home from a night out in Columbus. To my horror, I see a Grexen van going about 90mph on I-70. Was driving very sporadically. Never tried their service, however.
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If I could zero stars I would yo go try and conduct business at someone’s business again without making contact with the owner and manager is beyond me.
Update, invoice pricing changed from original work.
Update, professionalism goes a long way. After speaking with Eric we were able to come to a mutual understanding, to the error of communications and complete the job today after the missed appointment though. Will update photos after completion.
So far “Grexen”, has completely left us unsatisfied with their halfway finished job. After being lied to for an hour and 1/2 today I figured this was necessary. From scheduling, to communication it has been a disaster. Complete lack of professionalism. Was told a job COULD be completed, only for them to flip flop between it being able to be done and not being able to be done. Poor planning when bringing equipment to complete the job, like forgetting an adequate sized ladder for the job. Was told the interior hood system was cleaned only to find grease coating the panels and trap. Also I don’t understand the reason of changing the point of contact to someone else half way through the job, to someone you haven’t spoken to once. Their lack of professionalism has halted my business opening now at least another week(began design planning for cleaning and installation of access panel ~2weeks).