All reviews for Schneller Knochelmann Plumbing, Heating & Air Conditioning

Everything was wonderful with the service. Our two technicians that came out were professional and easy to talk with. They respected us and our home and took great care of our property.

The pricing structure of services was quite high (and too high in my opinion). I understand running a business and providing a convenience to us should cost more than us doing it ourselves, but some of the parts being about $30 should not then cost $1150 total to install. We had a conversation with the company and made some adjustments which were more fair.

Overall, we were happy with the service, just shocked by pricing.

Logan was very professional and kept me informed the entire time. I received same day service which I greatly appreciated. I would recommend Schneller Knochelmann for any of your plumbing needs.

I had a great experience with Schneller Knochelmann. We had leaking water pipes. I called Schneller Knochelmann and received prompt, courteous phone service, and the phone rep scheduled an appointment for the next morning. Dillon and Matt showed up promptly the next morning, quickly diagnosed and repaired the problem, and answered my questions. They were great and I won't hesitate to call them again when I have a plumbing issue.

Chad came out for our annual A/C tuneup and inspection as part of our maintenance plan and he was fantastic. Incredibly friendly, professional, and knowledgeable. He walked through everything he was going to do, answered the couple questions that I had, and overall did a great job! I can’t recommend both Schneller and Chad enough!

We had an AC tuneup and it was a great experience. We had not used Schneller Knochelmann before. The technician, Cody was very thorough and explained everything in detail. We will continue to use them in the future.

Chad was a very nice and very knowledgeable. He helped us so much (with just moving in this house) he showed us features we didn’t know we had and ways of saving money on our electric. We use to live in Ohio and used Schneller and Knochelmann before , we have always been very satisfied with the service and their highly trained technicians that they send . I highly recommend them to everyone for your heating and air conditioning needs. They are very knowledgeable and trustworthy! Thank you again Chad!

By far the best customer service in the business. They installed our new system then came and set all the dampers. New system threw a code at 4:00 pm today and they were here by 6:30. Awesome

The service and customer experience has been great so far. Dale is very professional he was able to identify the issue with our ac unit, discussed it with us and fix it in a timely manner

Schneller and Knochelmann is a great company. We have used them for routine HVAC service and installation of a mini split system. I recently needed a sewer drain inspected at a house I am rehabbing and Scott came out the next day and took care of it for me and gave me some very helpful advice. I would definitely recommend them.

This is the second time I've used this company. I was disappointed that there was a mechanical issue with the Trane unit that was installed 12 years ago. It was not Schneller Knochelmann's fault that the blower motor malfunctioned which I discovered when the unit froze up. They explained the malfunction and worked with me on the price. Very professional. Cleaned up and explained everything well.

I had a toilet that was running every 10 mins. Tried my best to YouTube my way to a solution which typically works. However, this time around was beyond me. Called several places to get someone same-day and this company was the fastest. They have the highest service charge but I believe you can use that cost towards repairs.

Ethan came out first and started working on the toilet. Super great person and very kind! Immediately felt comfortable. Of course problems always disappear when you pay someone to inspect so by the time he left we hadn't heard the toilet run at all. As I mentioned before, my toilet was running like clockwork, every 10 mins. He even helped me find the shut off valve when 3 other plumbers (from different companies) failed to do so. He also gave me recommendations for my water heater without pressuring me to replace it. Honest person would definitely recommend.

Unfortunately the toilet started running again, not to the degree it was before, but something that still needed attention. Company sent out Dan and Caleb who were closer geographically. They took the time to explain what they were looking/doing. They made some adjustments and assured me to give them a call if my toilet started running again. Again, super honest people who treated my simple job with the care and attention you'd expect out of a 10k dollar job.

Happy to say my toilet is now fixed and I'm extremely pleased with my experience. I would absolutely recommend and make sure to ask for Ethan, Dan, or Caleb!

Outstanding Service from a Dedicated Professional

I can’t say enough good things about Jay! From the start, it was clear he’s not only incredibly knowledgeable but also honest and honorable—qualities you don’t always come by these days. Jay first came out to our home on Wednesday the 11th and worked tirelessly for hours, even into the night, doing everything he could to get our AC up and running.

Although the system couldn’t be fixed that evening, Jay didn’t give up. He returned the very next day, Thursday the 12th, and continued troubleshooting until he pinpointed the issue. He quickly ordered the necessary parts and was back again on Tuesday the 17th to finish the job. Jay went above and beyond to ensure everything was working perfectly before he left.

Thanks to his persistence and dedication, our AC is running smoothly again—and just in time! My family is incredibly grateful for Jay’s hard work and commitment.

Max was such a nice guy and very thorough. He made sure I understood how my unit was currently performing, what I need to be on the lookout for in the future and made sure I had no other questions before he left. He was excellent.

Just wanted to let you know that one of the employees named David was kind enough to pull over and change a tire for two old ladies. Glad to meet this fine young man who works for you. He is a good will representative for Schneller Knochelmann!

Alex Anderson was wonderful. He was understanding and very professional. Every time he came in the house he put shoe covers on. Thank you Alex for a great job! 5 out of 5 - I highly recommend!

Schneller Knochelmann managed a very complicated HVAC installation for us that other companies had no idea how to install and did so on time and on budget. Their front-end professionalism was exceeded only by their high-quality workmanship and back-office integrity. They are serious about treating their customers like family. Highly recommend!

Exceptional work! Wonderful company! They did our heating and air conditioning system months ago! I cannot thank them enough for their quick service! Very professional, friendly employees! We will use them again for our plumbing or heat/air!

Daniel and Caleb were amazing. It took them no time in completing the job, very professional. We also had the same love for dogs. I highly recommend this team, and Schneller Knochelmann Plumbing, Heating and Air.

Technician David Rose went above (literally, in a terrible attic) and beyond in an effort to diagnose and repair a leaky drain line from my air handler. He explained everything clearly in terms I could understand and was professional in his efforts. Schneller Knochelmann, he’s a keeper!

Today Cody and Makayla serviced my AC unit. In this heat we have right now I am so happy to have the confidence in a fantastic job they did. Thank you so much and they both were so friendly, kind and knowledgeable!!

I did not end up going with Schneller Knochelmann for my new furnace + A/C installation due to some factors outside of my control, but they were a joy to work with! Larry was super knowledgeable and provided a lot of information and thorough answers to my barrage of questions. Easy to communicate with throughout the whole process, went above and beyond to make sure I had what I needed to make a decision, helped get me to a price that was within budget, and was very pleasant when I let him know that I would be going with a different installer. Even though I didn't go with them and can't say anything about the quality of their work installation-wise, I can say that their customer service was great and I would definitely consider them for any future needs!