All reviews for Roto-Rooter Plumbing & Water Cleanup

I was very satisfied with the quality of the repair work. I was also grateful that the service was done in a very timely manner. The scheduling staff was great, and the service technician (plumber) Casey Hale was outstanding. Thank you.

Pilot light was out. Unable to fix on own. Technician was here within 2 hours of requesting service. Prompt, thorough, detailed and respectful. Will highly recommend and use again!

Slop sink clogged on a Saturday. Tech was out 2 hours after calling. Dispatch was very communicative. Pricing is where I thought it would be for a Saturday service. Casen Hale was the tech who came out. Professional and to the point. Thank you for your help on a Saturday! Now I can do laundry. 😁

We had no hot water. Darren came promptly, told us the problem and replaced out hot water heater within a few hours.
He was professional and made the job so easy for us. It works great and everything was clean and taken care of.

Warren was just great. It was 10:00 pm on a Sunday cold and windy. He stayed at until our main drain was unclogged and running free. Very polite, professional and competent!!

My main drain became clogged, so I made some calls to plumbing companies. Most said it would be later afternoon or I would have to use their "emergency services" which cost more. Roto-Rooter said they could have a tech here within 2 hrs., and they did! Matt did an excellent job of finding the problem and clearing my drain. He arrived at my house and one hour later I had a cleared drain!

Giovanni did a great job and was extremely professional. It was a Sunday when the problem arose, he was there within the hour and working on the problem. He made sure the main sewer line was clear before leaving and stayed until the job was done. Great service and experience with Roto-rooter.

Warren was amazing, very kind and thorough in locating the leak in my house. With the cost of living being so high these days I don’t need anything extra added on so for that, I am very grateful to him with this issue being found and resolved, hopefully cheaper bills are in my future Lol.

Casey did great. Very friendly and explained things throughly. The speed of service was great as well. Thanks for coming out so late and taking care of us Casey!

We had a water leak in our bathroom while on vacation. Got home saw water had leaked through our ceiling from 2nd floor bathroom. Called Router Rooter and Giovanni came right over. He replaced our pipes and valves, rerouted pipes to fit our new vanity. Did an amazing job. So friendly. Very knowledgeable. 100% would recommend him to do a job for you. Couldn’t be happier!

Danny did an excellent job of completing the task of removing the blockage from my storm water line. Not only did he clear the line, but took the time to make sure that the line was as clear as possible by continuing to work until we were both very satisfied with the results. Great job! Fast service! Great communication! Highly recommended!

Warren was amazing! Very friendly, worked very quickly and efficiently. Answered all my questions. Did a great job cleaning up as well! Made an ugly problem a non issue even for being such a late night!

Warren was awesome!! I was having a problem with my toilet. Warren was able to assess the situation thoroughly and assure me there were no issue with the plumbing. He was kind and considerate and gave me several suggestions on how to get the best performance from the toilet.

The technician was very nice and explained my issue with a lot of patience. They came out within 2 hours of my phone call. Very professional!

Very pleased with the service I received from Roto-Rooter. A appointment was scheduled the same morning I called. Other companies had a three day waiting list due to the holiday weekend. My technician Giovanni was very professional and friendly. He explained what needed to be done and gave me an estimate before beginning work. If I ever need plumbing services again I will definitely call Roto-Rooter and ask for Giovanni to be my technician.

I had unexpected Sewage coming up from an abandoned downspout hole that someone years ago attempted to repair with a concrete patch. It was a mess I was experiencing so much anxiety. I called Roto Rooter out to get an estimate for my insurance but I couldn't explain the situation well enough so Ben came back out and scoped the line and wrote up an estimate. State Farm my insurance company did not add the line coverage so I ended up working with Ben to resolve my anxiety and he was so professional and so understanding he went above and beyond to take care of everything I had to have another drain unclothed today and he sent out Jonathan, and again above and beyond. This service was initially an emergency and this company was A+ 100% effective the entire time. I'm sure I was a bit annoying to these professionals due the stress and anxiety but these guys stayed professional and courteous. Thanks for working this through to the end. Ben thanks so much! And thank Jonathan for going the extra mile.

I used Roto-Rooter to install a new toilet and a new water heater. I was very pleased with the entire service experience. From the cost estimate to the installation to clean up, my service technician, Matthew, was professional, knowledgeable, and friendly. He made sure I was informed every step of the way. I am a very satisfied customer!

The service provided was excellent! Warren was very helpful and communicative. The process of getting a new garbage disposal was quick and efficient. He was attentive to all the questions I had and made sure that the new disposal worked before leaving. The price was better than I expected. Thank you to Warren and Roto Rooter for providing a painless and great experience.

Matt detected the leak in the hall bath toiket tank which had caused the collapse of the powder room ceiling downstairs. He recommended an efficient toilet for replacement. After I got the new toilet, he installed it, checked everything. It works well and most importantly "no leaks". Matt is a great professional, prompt, reliable and respectful. He gave me a lot of tips. And I will be signing up for the annual inspection of all plumbing related appliances.

Russell did amazing! Water heater went out Wednesday night, he came in Thursday morning and had it completely replaced by afternoon with a new one plus all the bits and parts.

The technician was knowledgeable. He was friendly and fixed the problem without any issues. He was considerate in the cleanup process in making sure everything was put back. My only issue was price — it was a little high — but that is out of the control of the technician.