All reviews for Dry Effect
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We had a sewer backup, and our plumber recommended Dry Effect. The Dry Effect team sent someone right away, and they got to work immediately, doing everything that was necessary to get things right again. We appreciated their professionalism and knowledge of the staff, and we were relieved to know that it was taken care of so thoroughly.
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Dry Effects is amazing. Josh explained every detail to me in easily understandable terms. His team arrived on time and took great care inside my home. Everything was performed exactly as explained and in a timely manner. My interactions with the office staff have always been extremely pleasant. I highly recommend Dry Effects.
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Josh was awesome, he did a great job explaining everything and took the time to make sure I really understood my mold issue. He seemed really concerned about the well being of my family. Dry Effects is a great company and had the best prices I could find, not to mention they were gave me the quickest appointment of everyone I called. Without a doubt, go with them if you want the job done quickly, thoroughly, professionally, and at the best price.
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As we were selling our house, the inspection revealed mold in our attic. Dry Effect sent out the most professional and customer service oriented staff I have ever dealt with! Dave and Ryan were professional, worked hard in a very hot and small attic, and never complained once. In fact, they seemed to truly enjoy their jobs and love working for Dry Effect. Bobbi Jo and the other staff in the office really helped me with payments and invoicing, so we could get our house sold. I recommend Dry Effect to everyone!
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Josh and Nick are both AMAZING! We had another company mitigate the mold in our basement and Josh and Nick have both helped us with subsequent issues and testing. They are professional, timely, super reasonable prices and amazingly knowledgable. They are also calm and patient with questions, take the initiative to solve issues and honest. We couldn't be happier with their work and HIGHLY recommend them. We wouldn't go with anyone else for water issues if we have to deal with these issues in the future.
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I used Dry Effect for the water remediation portion of my home insurance claim. They were the only company out of 5 other estimates that used a moisture reader to accurately delineate the area of damage, which made them stand out to me.
Dave Dawkins was our main point of contact and he was extremely professional, punctual, and nice. Overall, we are satisfied with the fast response of Dry Effect and would highly recommend them; however, during the repair of our home insurance claim (after remediation was complete), several contractors pointed out to me that some things that were damaged during water remediation (cabinet tear out, plaster tear out, etc.) could've been avoided if it was better thought out/not rushed through. -
We were very pleased with the work Dry Effect did in our home in Cincinnati in Feb. 2019. A crew, led by Dave D., responded to our call for help for water in the basement within a couple of hours. Much work was done removing waterlogged carpet and padding, removing standing water over a period of days, and providing industrial dehumidifiers and large drying fans. The Dry Effect employees were very respectful of our home as they worked, and gave us genuine consideration when calculating the charges for their services over a 10-day period. The company worked well with our insurance adjuster to make sure our coverage was maximized. As the equipment was being removed on the final day of work in our basement, both Dave and I said we hoped we would not meet again, but should we need services again, I would not hesitate to call Dry Effect in the Cincinnati area.
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We rarely write reviews - but Dry Effect has been so great - we wanted to share our experience. We returned home late on Saturday, Feb 24 to find standing water in our finished basement. It turned out that our sump pump failed. Our plumber recommended that we call Dry Effect - and I am so glad we did. I was a bit frazzled when I called, but Bobbi Jo was so friendly and was able to get a team to our house that Sunday afternoon. (They extracted over 300 gallons of water from our carpet/pad in the first 4 hours). They set several humidifiers and fans (and checked humidity levels each day). They did a flood cut on our drywall and removed our ruined carpet, pad, and baseboard. I want to share that every single person (Josh, Nick, Bryan, Terah, Kyle, Hugh) who came to our house has been professional, friendly, and hard working. Bobbi Jo and Nick were absolutely great helping us navigate the entire process and went above and beyond to help us with the documentation requirements of both the insurance company and the mortgage company. Dry Effect truly provided us "calm in the eye of the storm". We now have new carpet, pad, drywall, baseboard (both freshly painted). I could not be happier with the finished result - and can say unequivocally that Dry Effect has given us the best customer service that we have ever had with any company. If you are facing a water crisis in your basement - this is the company to call.
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Unfortunately, I have required the services of Dry Effect at least 5 times! Each and every time, they rushed to my house, dried it out after a variety of water leaks, then repaired everything perfectly. So kind and very professional. They worked with my insurance seamlessly. I know I will forget someone, but Bobbi Jo, Dave, Nick, Adam, Michelle, and many others have been so great to us when we were having a crisis. They are so trustworthy they have the code to get in my house and come and go as needed even when we are out of town!
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Dry effect was out to our house within 30 minutes of my call. The team did a thorough job of demoing and hauling away everything that was in contact with the water from our sewer drain. I would use them again and recommend Dry Effect for those that need help with water or sewer damage. They get a 5 star rating in my book!
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Our basement was flooded due to a failed sump pump while I was out of town. My wife called Dry Effect and they got to my home and began mitigation immediately. Their staff calmed my wife's fears and explained to her what needed to be done. They were friendly, helpful and knowledgeable. I definitely recommend them!
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My fiancée and I purchased a new home(to us) that needed some work done in the basement for mold remediation and some cracks needing repair that were seeping a small amount of water in the basement. Dry Effect came in with a respectable quote compared to the other quotes we received, their work was stellar, their contact and professionalism was stellar and I HIGHLY recommend them to anyone needing remediation in their home. They went above and beyond protecting the items that were staying in the area and Went so far as to hand wipe down some items that were covered in some dust. Wonderful to work with and kept us in the loop throughout the process! Hopefully we will never need any of these services again but if we do, Dry effect will be the company we call!
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The work done and the service provided was excellent. Nick did our inspection and Bryan, Austin, Antonio and Dave were here working as teams on the job. They informed us of what they were doing and provided the service we expected. Everything was done in a professional manner. I would highly recommend Dry Effect and would only use them to remediate any issues we would have as home owners. Great company and great employees. Thank You
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I am extremely satisfied with the mold remediation performed by Dry Effect. Everyone I dealt with, from the company owner, inside staff and field technicians were very friendly, knowledgeable, experienced and respectful of me and my property. Everyone at Dry Effect went above and beyond to make sure that this project was completed successfully. This is a company that genuinely cares about the people they serve and the job they do. I am totally impressed by the Dry Effect organization. If I ever need a restoration company again, I will only call Dry Effect and will not hesitate to refer them my family and friends. Thank you!
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Dry Effect was extremely easy and wonderful to work with. They responded quickly to our service request when our basement flooded, did an outstanding job with mitigation and repair, and made sure that we were satisfied every step of the way. We couldn’t recommend the entire team at Dry Effect highly enough!
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I discovered that my basement had water damage on a weekend after a few days of heavy rain and Dry Effects was there to help me out. James was in my basement within 2 hours of calling Dry Effects and he did a great job. Great customer service all around! Thank you!
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Before Nick from Dry Effects visited for a free estimate on possible mold in the bathroom and attic,I had another company come in for an estimate. I was told ( after testing with their equipment) that I had mold damage in the attic, the venting up there was insufficient and I needed insulation. He also did not have a ladder with him so I had to trudge to the basement and trudge back up again carrying the ladder!!
Nick came on time ( with a ladder) and on inspection said I had no mold in the attic nor did I need any insulation. It was probably my exhaust fan and the long hot showers! It’s rare to find such honesty! The only suggestion I would make is it would be great if the technician wore dust/dirt covers on the shoes especially in bedrooms and bathrooms. Anyway, next time I need help, I know who to call! DRY EFFECT! -
Excellent service and quality of work. Darrin was very friendly and helpful, going above and beyond to address my concerns and offer suggestions. He even took the time to fix a gap in my return ductwork that was not sealed properly. It's great to see a company that seems to value helping the customer more than pushing as many costs/services as they can. I was impressed with both Nick, who did an inspection for mold and Darrin, who did all the duct work cleaning. I plan to hire Dry Effect anytime I need a service that they provide.
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Highly recommend!
I live in a condo, and my neighbor’s unit flooded on Thanksgiving, which caused water to seep into my unit. The next morning I called another company who said they would call me back and have someone out within a few hours. After following up a few hours later, waiting a couple hours more, and still not receiving a call back I called the team at Dry Effect.
They were out at my home, assessed the situation, and had blowers up and running before the other company called me back. The next day (Saturday) they came back with vacuum mats early in the morning to accommodate the fact that I was traveling out of town to visit family that day. They came out a couple days later and weren’t satisfied that my floors were dry enough, so they repositioned the equipment and came back again the next day.
Bobbi Jo at the front office was incredibly patient in giving me the time to try to resolve the situation with my neighbor’s insurance, and then with my own insurance after my neighbor’s insurance refused to pay.
When dealing with something as stressful as flooding and potential water damage, having a responsive, competent team like the folks at Dry Effect makes the situation much more bearable. I know who I’ll call if I ever need emergency water remediation services in the future! -
I highly recommend Dry Effect. I returned home from out of town at 11 pm to find flooding in a bathroom and bedroom.
We called them around 8am the next morning and by 3 pm they had set up a dehumidifier, removed wet carpet removed wet drywall and calmed me down!
Each step worked in tandem with the next so that after drying, the repair fell into place.
Everyone was professional, did a wonderful job and the office was very responsive.
I hope I don’t need them again but if I do I would never go to any other business. -
I had a significant amount of water damage a couple months ago in my basement that I discovered over the weekend around 9-10pm
I called Dry Effect right away and received a call back within 5-10 minutes. They offered to come out within the hour but I had them come the next morning after fixing my water pressure regulator. They got everything cleaned and carpet removed over a few days and were extremely helpful with the whole process and dealing with insurance. Anytime I called having a question I would get an answer or call back within an hour. The final price ended up being a good less than originally quoted. All of their employees who came out were friendly and mindful of working through my house. Great company and great people! I would definitely recommend