All reviews for Central

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    5

    Price was right. Two men spent two days removing an old furnace and air conditioner. They did an outstanding job. They tested both systems to make sure both worked correctly, then instructed me on proper filter replacement, and new computer thermostat. I would recommend Central to anyone.

    5

    Central Heating yearly inspection was excellent. Our representative explained everything he was doing and showed us how to better utilize our electronic thermostat. He answered any questions we had.
    He was polite, professional, and ensured he followed Covid protocol.

    5

    The install of the furnace and AC took 2 full days. But they were kind, polite, clean, and did a high quality job overall. I am very happy I chose them for the job. Thank you!

    5

    I have had several units attended to by Central Heating Company....Every technician was professional and knew what he was doing....the FIRST time. I had anew furnace installed in a very tige space and it was done properly and without a mess....these people work clean. I also had an emergency come up with a water heater and they were more than accommodating to get someone to the house to rectify the situation.
    The general inspection when I purchased a service agreement (at very reasonable cost) was done thoroughly and with full explanation as to what they were doing. I'm quite please that I was given the name of this company....I'm looking forward to a long relationship...

    5

    Umesh was both professional and personable. The finished job looks great. Many serviceability provisions have been engineered and added to the boiler piping that were lacking old system piping. I recommend Umesh and Wilson without reservation.

    5

    Stewart and his team are exceptional! He is my go to expert on all things air conditioning and heat! Super thoughtful in planning what is best for your unique house needs. We absolutely love our zoned ac and heat. Love that he takes his time to educate you, he clearly is passionate about what he does. I enjoy his videos and newsletters on the latest greatest in heating and air conditioning :) Stew is on top of his game!

    5

    I recently had a "Clean and Check" and a "Combustion Analysis" done on
    my furnace. The service was exemplary. Everything checked out OK. The
    technician, Nick, was very good and explained everything that he was doing. One more example of their excellent communication. I learned quite a bit about my furnace. I have been so pleased with the quality provided by Central Heating & Air Conditioning during the process of acquiring my new HVAC system. I would quickly recommend them.

    5

    Excellent experience! Called in for emergency service when the air conditioning unit at my 95 year old mother's home decided to stop working yesterday. The schedule was booked solid when I called for service, but Stewart Unsdorfer, the owner, was able to stop by her home in Lyndhurst and quickly assess & fix the issue. When have you ever heard of the owner of a company actually making a service call? Service rate was extremely reasonable, too! Central really cares about its customers and we are blessed to be able to count on Central Heating and Air Conditioning for all of our furnace and air conditioning needs in any kind of weather. Even a pandemic doesn't slow them down!

    5

    Central Heating installed a HVAC system complete with duct work because we didn't have any. They worked on some very cold days outside and in the attic as well. I was EXTREMELY satisfied with the customer service, Stew (the owner) and the experience of EVERY ONE of his crew! They were careful and very neat and clean EVERYDAY. I'm particular! The superb attention they showed to doing the best they could to have the equipment and everything running to it turned out to look very professional and had a neat appearance. Again, I'm particular!
    They came back several times to address a couple of concerns I had and were able to satisfy me.
    I hired Central because I knew they were experienced but I also now know they won't leave me hanging in the event of any problems in the future. That gives me peace of mind and I highly recommend them!

    5

    Service was great as usual. On time, friendly and professional. Nick found my last service call should have been no charge as I signed up for your preferred service agreement. He called in on my behalf and got things straight. So, no charge this time and signed new agreement for next year. Looking out for the customer is much appreciated. He also showed me how to read codes on furnace in case of problems. Nick was out previously and corrected a water leak problem. He is an asset to Central.

    5

    Outstanding service! They came out to fabricate a few heater boots and the representative they sent was Ken V - Outstanding Work Ethic! He gave lots of advice on the furnace that other furnace reps have not for years! He gave helpful tips on how to save money, and was very thorough and did a perfect job!
    They also were able to come right away - and able to adjust their schedule to fit mine, on a last minute notice. The owner of the company is also very knowledgeable and very friendly and helpful. Excellent A++ customer service for Ken V.

    Colleen Olson
    Chardon

    5

    I have been dealing with Central for over 18 years at my current home and the home I owned previously. Stewart installed my AC unit at my old house personally. My current home was built and I couldn't choose the HVAC installer but once the home was mine I had Central do all of my service and updates. I have never been unhappy with Kenny from Central he's the best service person you could want. Kenny's the best thing since sliced bread. Keep up the great work Ken.

    5

    Nick (our technician) was very professional and knowledgeable about the repair work that was done. I used another repair place for the same repair 4 years ago and they were more expensive and tried to push buying a new unit when we did not need one. I liked the fact that the tech was willing to work with the customer. I would highly recommend using Central Heating & Air Conditioning to anyone looking for service or repairs.

    5

    No air was not able to fix but was told what to do. Nestor was very professional and knowledgeable. Although he was unable to find the system leak, he did provide us possible options and tell us what defects he found with the installation. Overall, we are satisfied with his service.

    5

    Jason was great. He knows his stuff and it was a pleasure having him get this issue taken care of. Additionally Jessica was wonderful on the phone, it did make me smile, as promised!

    5

    We have used Central Heating and Air Conditioning since 1991. They have always been professional, fairly priced, and extremely knowledgeable. This most recent service was on a system that they did not install. The technician found multiple problems, including a drain pipe that was not connected to the drain! His knowledge and experience will quite possibly safe us from future water damage. I absolutely recommend this company.

    5

    I had my AC system Installed in 2011 . This company is the best and i can't stress enough how friendly and professional they are .. Starting from Stewart ( the owner) down to every single employee and technician . I had an issue with the condenser and they got me in their list for the next day . now its 2018 and my warranty still effective. So when they say 10 years parts warranty the mean it and stand behind it.
    Last year i referred my next door neighbor Steve when he wanted a great company and he got his brand new AC unit installed by them ....
    Thank you Nick...thank you Stewart and all the staff ..

    5

    I've used Central for installation and maintenance for more than twenty years, and they are always on the ball and very dependable. We all get discouraged spending the money on service, but it is great to have a vendor with knowledgeable techs who supply great service. I recommend their annual service contract as you can always be sure that when you wake in the morning on a cold day, your heat will be running. I purchased a Trane heat pump and gas furnace from them 20+ years ago, and it is still at the top of the line for performance, and heats and cools my home great.

    5

    Repairman Ken knew what he was doing. He gave honest answers to our questions and provided his opinion. We trusted his work and appreciated his friendly personality while he did a Clean and Check on our furnace. We will recommend Central Heating anytime someone inquires.

    5

    Absolutely outstanding service! From scheduling to the amazing customer service of our technician Ken, our experience with this company has been flawless. Ken was unbelievably knowledgeable and walked us through every step of the process! As younger, new home owners we really appreciated the fair, honest and neighborly values this company exemplified.

    5

    John C. Installed a new faucet in my kitchen sink. The old one was very difficult to remove due to its age and water rusting the connections. John did an excellent job both removing the old kitchen faucet an installing the new one. He was personable and friendly, answering my questions so I could understand.