All reviews for Ohio City Heating and Cooling

I gave Richie a call in June to come out and inspect the AC units for our small cluster of townhomes. He is very knowledgeable, and you can tell he is passionate about the job he does and wanting to get it done right without ripping the customer off. I spoke with the other owners of the townhomes, and they were all very pleased. I have since needed him to come out again to resolve an issue with my HVAC system, and he was able to come out the same week, which I very much appreciated. I most certainly plan on using Ohio City Heating and Cooling for all my HVAC needs.

When I say Ritchie is a lifesaver it’s truly an understatement. Besides being one of the most coolest guys around he saved me a huge headache. My wife and I moved into our new home about a month ago. During the beginning of our heat wave we wake up to find our AC unit is on (fan blowing outside) but no air circulation inside. I check the outside unit and notice the line is frozen! The first HVAC company I called said they could have someone out in 4-5 days, we would’ve melted by then! I look up Ohio City H&C and get Ritchie. I explain to him my problem and also that I we have a young daughter so I really need to get this looked at. He says he’s actually in the neighborhood and could check it out. Ritchie found the problem quickly (motor went out) and was able to save my family and I from a disaster within our first month in our new home. Very reasonably priced and easily the most down to earth great person you’ll have as a repairman, guaranteed! I will be using Ritchie for all our future HVAC services! He’s one of a kind!

My heater began making screeching and knocking noise. Richie came out within an hour and determine the problem. He was able to fix the issue at a reasonable price. I am very satisfied with the product, service and the personnel. Everything was very professional. I will use this company again and will be happy to make referrals.

The owner is extremely knowledgeable and honest. I had two other companies to inspect my AC unit, both companies gave me their opinion on what the problem was . However, they never charged the unit to find the leak. That’s when I knew both companies where trying replace the 3 yr old unit versus fixing the problem,that’s when l contacted Ohio City heating an cooling. After my conversation with Ritchie I knew he was honest and knowledgeable and the diagnosis would be correct . Ritchie saved me from have to purchase a new unit. I can’t say enough about this company other than call them first before contacting anyone else.

Rich is hands down, the best in the business. Not only is he knowledgeable but he is also down to earth and honest. Even my 70 year old aunt who doesn’t trust anyone says that Rich is the best HVAC guy she’s ever had. She loves that he is honest and willing to try and fix things instead of just try to sell you a new system. I love that he is honest and very responsive. I’ve called him several times in a panic and he came out right away to check things out, fix something or just ease my concerns. I recommend him to everyone!!!

Richie came over on Christmas Eve because I woke up to no heat. IMAGINE that, on Christmas Eve!!!! He had the furnace running again in a very short time. What a wonderful man, so kind and compassionate. He charged me a fair price, even on a holiday!!!! I will be using him again for all of my furnace and air conditioner repairs and maintenance. Thank you again Richie.

Great Honest Professional. Best in the business won’t go anywhere else. Richard came over ripped out the telephone wire that some clown used to run my furnace and replaced it with real wire. Best part is he smiled the whole time while working on my old house. Never met anyone so happy in my life . Thank you from the bottom of my heart. You are a life saver

I'd have to agree with all the other comments Excellent!
There was no muss no fuss .
I called Ohio city furnace repair Richie answered the phone said he'd be right over and he was .
He knew what the problem was immediately came back the next morning and repaired it in no time.
Keep in mind I called him when the shop was closing he still came right over..
No muss no fuss no drama if you want easy breezy and a professional who knows his craft very well.
Richie is the man to call I've called five different furniture repair places in the past few years three never showed up one who said 24/7 they had a call center in Canada the second one wanted me to become a member for free they said or they'll charge me double the diagnostic fee then said they would send me an email and give me a four digit code ..I mean who needs that? Nobody!
Richie is very knowledgeable professional he answers the phone comes out right away and fixes the problem!!!
Oh and another man wanted twice the diagnostic fee!
Richie might just be the last of the real professionals that's not trying to hit you over the head..
Very impressive!

Great service! I called during the heat wave and they squeezed me into the schedule. The service they provided was above and beyond what I expected. I will definitely be using them in the future.

Outstanding communication and service. We had a problem with A/C in our business. Richie showed up when he said he would, identified the problem and was able to implement a temporary fix, then returned as promised and got it all in working order. Highly recommended.

Richie was fantastic! He was so nice, personable, very knowledgeable and just completely all around good guy.
He came right when he said he would, fixed the a/c unit in a timely matter and he was VERY reasonably priced. Would definitely recommend him!

Richie saved the day for me when my A/C suddenly stopped working. I gave him a call the morning it stopped working and he had it working again within 2 hours for a very reasonable price. He was quick, friendly, and professional and made what could have been a total crisis for me into something that was no biggie. Very grateful for him!

Richie provides an outstanding service! He’s extremely knowledgeable, fair, honest and genuinely concerned about my safety. It’s nice to know there are still good people in this world! I would recommend him in a heartbeat.

Richie provides the highest level of customer service. He is responsive, knowledgeable, and works continuously to solve an issue. He puts service and customer needs above anything else. He is not happy until the customer is happy and will follow up to make sure you’re satisfied. On top of that, he’s a genuine, caring person.

Richie came the day of after I woke up with no AC on a summer day. He checked in and made sure my AC was up and running and I was comfortable. Explained in detail what the issue was and what he was doing to repair. Very happy with Richie's servie.

Help! No heat! Dealt with the shady so called "Clevelands Best Companies" in the past. Saw the great reviews, so I called Ohio City H & C. Not only did Ritchie agree to come out last minute, arrived almost an hour quicker than quoted. Found and fixed the urgent issues, got me heat, troubleshot, general fixes and potential issues. Great price for service and repairs. And an all around pleasure to work with. Going forward my only calls will be to Ritchie & Ohio City! Appreciate you brother!!!

Very happy with everything! Richie was a big help to us. Got our furnace running again. Friendly, affordable, and I will use his services again. He was on time and I would also recommend!

I could not be happier with my new boiler repair dude, Richie! Extremely knowledgeable, kind, good natured, and compassionate! He is the real deal when it comes to a service-oriented owner/repair person. He really left no stone unturned in checking out my system and its safety while fixing the current issue. The service was more reasonable than I thought it would be too!

Richie does great work & his prices are very reasonable.

This is my second time using Richie and Ohio City Heating and Cooling. Last year, he rewired my furnace. Did an amazing job. Personable, professional and at a great price.

Last night, my husband and I realized our furnace wasn’t kicking on and our Nest thermostat was “throwing up gang signs” ( it was foreign to us). Called Ohio City Heating and Cooling this morning and talked to Richie. He remembered me from last year because of an awesome sign I have posted on my home. He was out this afternoon and fixed the issue promptly, personable and professionally. He gives you a straight answer every time. Can’t recommend him enough.

Sometimes in life you get Lucky and find that Diamond in the ruff. I cannot say enough to justify just how special Richie is. Business is business but this Man is all about the customer. The professionalism he demonstrates and dedication to the safety of the client is above all else to him. Please refer this Special Man to anyone in need of a truly Honorable furnace repair person. He is the Top of the line in his field. You'll never go wrong with Ohio City Heating and Cooling . Don't call anyone else