All reviews for DiCillo Landscape Design Inc

They have been taking care of my lawn, shrubs and Snow Plowing since October 2020. They are very prompt, very thorough, efficient , professional and reliable. They were able to prune my very tall shrubs and small trees in spite of a hill. Because of a hill out front, they were careful enough to use a small mower rather than the very large industrial mowers which can damage the lawn. They are totally reliable and prompt in removing the large amounts of snow we have had this winter. Their rates are very reasonable. In all, they do an excellent job.

I was so happy with the work that was done at my house. I dread usually calling around to look for the best local contractors or landscapers in my area because of the back and forth with prices. But when I called DiCillo Landscape Design Inc they returned my phone call within a half hour of requesting the quote. Michael was very polite, professional, and honest. Not only did he do the work needed on my home (stone walkway and patio, weekly lawn/shrub maintenance) but suggested other things I could do to help keep it up and make it look better! I never felt pressured into anything and would recommend them to anyone and everyone!

If I could give this company a zero I would. I have been in contact with Mike DiCillo since March 27th and he has given me nothing but lies and a runaround. He tells me that he is going to stop by and never shows up. Tells me he tried calling multiple times but I have no missed calls. Tells me he showed up but is not on any of my cameras to prove he was here. Tells me he sent an email that was very detailed, that I never got. For such a highly rated company I expected a lot more and I don't understand it, but I am done giving him chances!!

This "company" is deplorable. The communication, integrity, and commitment to service are all lackluster. The owner, Michael, leaves a lot to be desired. He states that he sends correspondence, and does not. He does not respond to inquiries in a timely fashion. A significant amount of time was wasted with this company for matters that I would have considered routine (eg, Sending a quote, discussing pricing, developing a timeline for work). My experience with Dicillo Landscape Design has been overwhelmingly negative, and I strongly recommend potential customers to search elsewhere.

EDIT: Addressing the response below, a response was sent to the company following the prolonged time for proposal, but correspondence ended there.