All reviews for Apollo Heating, Cooling, & Plumbing

Alan A. and Dylan R. were especially courteous, neat, clean, and efficient throughout the installation process! I'm 100% satisfied with the customer service provided! When I see that an organization treats its employees like family, I know that they take great pride in their work and company reputation! Many thanks for a job well done!

Furnace went out at 10:00 AM. Called Apollo and their technician arrived before noon. He, Josh, diagnosed the problem in no time at all. Extremely friendly and knowledgeable. Done by 1 something and saved the day.. because the big storm will be here tomorrow.
Prompt and polite. Price was very reasonable.

James is amazing. He is very professional. He explained everything in lamens terms so that I can understand. He informed me of when he was leaving and returning. He was on time and efficient. He cleaned up and was honest. He even gave me information to keep the hot water tank from having any future problems. I will remain with this company for future heating and plumbing needs.

Alan and Dillon were friendly, professional and they did an awesome job installing our new furnace. We are very pleased with the entire process!

Jeff B was great. Very friendly and knowledgeable. Got my all inclusive price estimate and ordered the job to be done. Tech Logan came out next day and did an amazing job. Took his time did it right and was extremely polite and knowledgeable!

Did an amazing job replacing my hvac system and answered all my questions clearly and easily.

Lamount provided excellent service. He came to fix recurring issues with my furnace and made sure everything was working the right way. I really appreciate his professionalism and dedication to getting the job done properly. Highly recommend!

Highly Recommend! Everyone we interacted with was very professional and knowledgeable. They installed a new hot water tank in the summer and now installed a new furnace and AC unit. Happy both times with their service.

Very satisfied with Apollo! I woke up to no heat, did some quick Google searches and chose Apollo based on all the great reviews. They were able to send someone out within a few hours the same day. Clayton arrived ready to help. He was very friendly and respectful, took his time to examine my furnace and shared several photos while explaining his findings. He offered me a few options for repair and maintenance, and got my furnace working again. I appreciate Clayton's explanation and professionalism throughout and luckily it was an affordable fix. I will gladly rely on this company for any future needs.

Josh was great! Very professional & worked quickly to get our heat back running on this very cold day! He also played with our dog when she brought her toys over to him which would earn him 10 more stars if google allowed that. Very grateful for Apollo always sending someone out immediately when we are having issues!

Every single part of this adventure was top-notch from start to finish. From Bill and Shawn in the initial steps to Jacob and Luke during the install - Flawless. Jacob and Luke were probably the best part - Great personalities, professional and answered all (and I mean all) of my questions. If I were going to install another furnace, I'd want these two guys specifically back to do it. Hands down, the best. Thank you!

If you’d like to read more about how Apollo did an amazing job of diagnosing the problem with my less than 6 months old brand new entire HVAC system please go to stow municipal court small claims court records and search Burgner. It shows quite a few things but mostly how Apollo diagnosed the issue. Jacob, the technician, who I've learned is no longer with the company, did an incredible job diagnosing my HVAC system issue. He determined the static pressure was too high, and I need double the amount of return I had. He pointed out a code violation, and he even did the calculations right there onsite. He also took out a temperature gun to determine the hot and cold spots, which were spot on to what I was feeling. Without Jacob, I don't think I would have had a properly functioning HVAC system today. He did a detailed diagnostic test of literally everything in the HVAC system and was able to pinpoint the issue. I appreciate Jacob and Apollo for helping to figure out the issue. Would highly recommend, especially for diagnostic testing. It is definitely worth the $98 because they will be able to diagnose the problem and provide a detailed explanation of what was wrong. THANK YOU, Apollo!!

From Man C, who came out and showed us all the problems with our furnace to Travis S, who helped select a new system, to Alan C and his crew who installed our new furnace and a/c system, 5 stars! Professional and thorough, as well as friendly, especially to my puppy who thinks he’s bigger than he is! I’m very happy we called Apollo and look forward to years of comfort with the new sustem they installed!

The person that took my call was very personable. I explained that on New Years Eve I had a company I have always dealt with out to look at my furnace. They got it running. The next day I had the same problem. I called that "Reliable" company again New Years Day. The tech on call never returned my call. I called the next day three times. Never got a call back.
I'm glad I called Apollo. They only charged me a portion of the regular fee since the furnace had just been serviced. Impressed! We would like to thank Josh for his service. He was very friendly and thorough. We know he had to make a trip to Akron for the motor he needed to fix our furnace. We appreciate his time and professionalism. After dealing with getting ignored all day by the other company.We really needed a positive experience and that is what we got.

Very highly recommended!!! Absolutely the best experience, customer service & technicians. We had a new heat pump and water softening system installed in our residential home. Jacob took care of our every request as project manager and answered each question in a timely manner. Mike and Leonard came out to do the install and were extremely knowledgeable, courteous, accommodating, respectful of our home and very thorough in their workmanship. When I commented how "clean" their work and final outputs were, they jokingly said, "Well, you did get the best". I can tell anyone and everyone though that their comment is no joke...they are the best. Thanks again to Apollo and their very experienced and caring staff for a beyond positive experience!

Jacob Jr and David S came today on time to install our new furnace. They continued the great service we’ve received these last few days from Apollo from the initial diagnosis, the salesman, and now installation when our furnace malfunctioned in single digit weather. Jacob and David were courteous, professional, and worked well together. When installation was complete they showed me the features and how to use them. Definitely five stars! ⭐️⭐️⭐️⭐️⭐️

Josh S stopped by today, because my furnace stopped working. He was able to get it working again quickly and it was free, because I had purchased the 10 year warranty when the furnace was installed. I dont always purchase warranties when I buy things, but with an investment the size an hvac system and the cost of repairs for those systems, its totally worth it for that peace of mind. Thanks Josh!

Great service and fair prices! Had another hvac company out, and they didn't fix anything, yet still charged me.
Kaden from Apollo, knew almost instantly what our issue was, got us fixed up and good to go within 2 hours. Finally we're warm, and very happy with the service! Highly recommend!

We had the best experience with Apollo Heating, Cooling & Plumbing. They gave us the best quote compared to others in the area for a new HVAC system. We had Allen and JR out to install both units for us yesterday. They replaced everything including the filter box and lines to the furnace. They came out right at 8:30 am and worked until it was completed, without stopping. They walked me through everything they were doing and even what was previous installed incorrectly that they fixed on this new install. They also spent time educating us on both of the units and the new wall thermostat. They were kind and respectful and even did a great job cleaning up the spaces on their way out. Our AC is running better than it ever has now. And they made sure to test everything, including the heat before leaving the job yesterday. I can’t say enough great things about our experience with Apollo after going through this process with them.

Extra nice technician Tylor was with us today. We had very friendly conversation. He helped us to understand the problem very thoroughly . I would greatly recommend him to everyone. He is a great employee and an asset of Applo heating and plumbing. Thank you Apple heating and plumbing!

Excellent service from start to finish. All ppl I spoke with were caring and personable. Very prompt and professional too! They helped me to understand every step of the way. I had a furnace and ac unit replaced bc my furnace was 27yrs old and finally quit and in the middle of winter. My ac unit was next bc I had been warned this summer by someone else that it could go out anytime since it too was 27yrs old. Kaden was kind and thorough. Showed me all the pics and explained everything well. Very efficient. Then introduced me to Travis who would be walking me through the new appliance process. Both were great to work with. Travis even pulled my trash can up for me before he left. He left space heaters until the install which is the very next day. I had a wonderful experience w this company during a really stressful time in my family's life. I am grateful for them.