All reviews for Crescenze Cooling & Heating
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I called and was able to get a same-day appointment to have my furnace inspected and cleaned. I received a quote for repairs, summary of services and felt confident in what would be needed for future services that might be needed. The technician was friendly, helpful and informative. I will definitely continue to use Crescenze for future needs!
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The young man helping was very professional and friendly. I felt comfortable with him and he didn't try to sell me things I didn't need. I highly recommend them!!!
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First rate new furnace install and fast! Honest and great small company.
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Mike and the team at Crescenze were great to work with. Beyond providing quality Carrier products, they were extremely helpful, polite and communicated with us throughout the installation process. There was no hard sell, as Mike walked us through a variety of options for new furnace and AC units. Our home feels amazing now! We will definitely reach out to them in the future for our HVAC needs.
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Crescenze were very prompt and professional. Our a/c was failing it was 95 degrees outside. They were there the next day diagnosed the problem gave us options for fixing. The service man was very courteous and did a very good job. Our unit is over 20 years old, it is cooling like a new one. Keep up the good work Crescenze awesome job and very reasonable price. 5 Star
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I interviewed 6 different companies before I choose Crescenze to install my new central air. The reason I choose them to do the job was not because they were the cheapest, but because on every site I checked their reviews, I couldn't find 1 negative feedback or complaint about them and I looked at over 300 reviews. I was not disappointed but excited when they finished the installation. 3 men showed up and all 3 were extremely professional. Their work ethics were fantastic and they went out of their way to lay down protective tarps when they worked inside. And they completely checked out my furnace free of charge to make sure it was working properly. When they finished they took the time to clean up completely inside and out and left my home looking better than when they arrived. I recommend them 1000% and from now on if I ever need an HVAC service call or yearly check up. They will be at the top of my list. And I especially want to thank the sales team. At no time did I feel pressured in choosing them and they did everything that was promised and more. If you're looking for the highest quality service at reasonable and competitive prices THIS SHOULD BE THE ONLY COMPANY YOU CALL. Thanks to all the technicians and sales team and even the girls in the office for treating me like family and not like some random customer. Sincerely Don Dougherty and Alisa Radcliffe.
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Great experience with this company! They came out next day when our AC unit stopped working. Their communication was clear, they came on time, and addressed the issue in a matter of an hour. They have a good website with easy online scheduling. 5 stars hands down and we’ll be using them again for our future heating and cooling needs.
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These guys not only had great pricing, but their service is bar none. Their work is true craftsmanship, and they will not bs you and upsell you into crap you don't need. Great guys to work with. Tom and Courtney were wonderful to deal with on the phone. Tom even came out to make sure that the thermostat was working correctly and went though a start up with us.
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As always Crescenze Cooling and Heating responded to my call for an issue with my furnace quickly and fixed the problem. I have been using their service for a number of years. It is so important to have someone you know you can call that will respond in a timely manner. I highly recommend them.
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Excellent service from start to finish. Thomas explained everything that was wrong with our old furnace and the options. Had to get a new furnace was ordered on Monday and installed the following Tuesday. The installers did a great job and cleaned up the area when finished. I would highly recommend Crescenze .
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Quick, kind, honest, professional. We had a little hiccup and they were so kind and quick with fixing it! Even if they’re quoting more than a competitor, it’s worth it! You truly get exceptional care and service.
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We were impressed from start to finish with Crescenze. The initial meeting with Mike to talk about options was just what we were looking for he didn't rush us or make us feel that we were wasting his time. Once the team showed up to tackle more than I think they had anticipated, they were awesome! Very professional they never argued amongst themselves they worked like a well oiled machine.
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Came out for a furnace estimate the same day that I called. Put together the quote and went over the choices with me, making sure that I understood everything. Worked with the distributor to get a furnace from stock very quickly. All in all a great experience!
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Installed the 2 AC units in a few days after the estimate.
Had us up and running in very timely fashion.
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We just had an air conditioner installed a few days ago (yes, in the middle of winter) in our attic, because we have hot water heat. The installers were so great! They worked hard and were very professional, friendly and respectful. Thank you, Crescenze Cooling & Heating! Job well done!
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Arrived on time. Work was performed performed professionally and to our expectations. Highly recommend.
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I have a two story old farmhouse with lots of “quirks”-two hearing and cooling systems since additions were done. I have lived here for 8 years and have contacted FIVE companies to diagnose why I have no air/heat to the second floor. They all said I should have heat and air, but couldn’t understand why it wasn’t happening-presenting many possible reasons as to why. A friend suggested I call Mike at Crescenze. I skeptically called. Mike came and jumped right in to it- Opening the unit, opening vents and dampers, running up and down steps, and taking apart the zoning components. He even noticed and corrected/suggested fixes from the previous companies and never bad-mouthed one of them. We found out the only way to fix the situation was to replace the original and redone….it was 30 years old and time. Mike came up with a plan, explained every detail, and, during the hottest days of the year so far, he removed the old system put in the new. He even corrected other mistakes from yet another company who botched the job. Shockingly, one of his employees even swept the basement! The other company wasn’t a good “Hey Neighbor” and left trash from their lunches in the basement on top of the vents, never hooked up the secondary heat strip and put in an unbalanced outdoor unit. This company and Mike was nothing short of stellar and will have my business from now on!
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I would recommend Crescenze to all my friends friendly staff. Explains everything in Lehman terms great service even after hours
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Thomas was awesome. Told me everything he did and what I will need in the future. Love this place.
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Crescenze was great! Clean, professional and knowledgeable. Would not hesitate to use them again!
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After getting quotes from multiple companies, Crescenze not only offered the best price but also showed a strong dedication to customer service. The entire team was professional, knowledgeable, and efficient. I would highly recommend them to anyone looking for HVAC installation, replacement, or repair.